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House Painting reviews in Granite Falls

  • F
    Williams Paint & Pressure Washing
    BEWARE OF THIS CONTRACTOR. Eric Williams of Williams Painting was hired to spray paint a floating dock that was constructed with very expensive pvc column & decking materials. Eric reviewed the job several times over the course of several months as this dock was being constructed; both at the dock builders original job site as well as at our home once the dock was delivered, including just before he began the job. The expectations of the job were explained to Eric at every meeting/discussion that took place and each time Eric stated with confidence that he was capable of providing exactly the type of finish we were looking for, an evenly spray painted, smooth, professional finish and that he'd had experience spraying pvc. After accepting the job, Eric asked for and received 1/2 monies down (his contract requests 1/3). After a couple days, Eric asked for additional money so he could pay his men to work through the weekend because he said he was having trouble getting paid from his previous job/client. We reluctantly agreed, because we wanted the job completed before any bad weather set in, and he assured us they would work straight through until the job was complete.
    The job started a day later than promised and then only one man was put on the job for the first half of the first day. Day two we weren?t home to observe the day's work trusting that Eric had it under control. On day three Eric said he would be on the job between 6:30am-7am, instead he showed up at 9am with only one employee despite the fact that Eric had requested and received an additional $400 on day two to pay his employees to work through the weekend. On day four, after Eric had primed the columns and arches, he began complaining about the scope of work required to get the job done. He began to verbally disparage the work of the contractor who constructed the dock with said contractor and his men present. He went as far as arguing with who he assumed was the contractor, but was in fact the local City Engineer, that his work was substandard; (Eric, our dock builder and the city engineer were all present at our house on that day). Eric's complaint was that the dock wasn't built correctly, regardless of the fact that he had reviewed the scope of this work several times and had even stated what a great job the dock builder had done hand constructing the dock and prepping the pvc. His complaints led my dock contractor who has 30+ years experience building docks on this lake, who also happens to have an impeccable reputation as a dock builder, to stop what he was working on and spend several more hours with two of his men to work on additional paint prep work in an effort to pacify Eric Williams. Eric was clear that the dock builder was going to try his best to prepare the dock but that like any contractor whose business is rough carpentry there would still be prep work needed ... like any paint job. So, again, even though Williams reviewed the scope of work several times before accepting the job; received additional help from another contractor after complaining; Eric was still unhappy.
    Eric saw what a mess he had created and the greater expense he caused us due to his lack of spray painting ability and the fact that directly due to his incompetence and disregard for making sure everything was taped off & covered to protect the rest of the dock from overspray. Eric walked off the job leaving us in a much worse position than when he started. Walking off the job was Eric?s easy way out. He has damaged very expensive materials on many different areas of the dock due to his carelessness as well as several areas where there are clumps of spackle not sanded just stuck on columns, the look of "orange peel" from his unprofessional spray paint job on almost every column, as well as several areas where he left runs in the paint (see pics). Our entire dock requires re-sanding and repainting to smooth this finish out. Many of the Azek pvc deck boards, the new dock floats, and new boat lift still have overspray visible on them. We paid a man who spent two entire days applying a hot water pressure wash and scrubbing on his hands and knees trying to remove the overspray that Eric left all over the decking. These repairs will cost several thousand to have fixed.  BEWARE, this contractor has never provided a copy of his insurance, yet he has self-reported to Angie?s List that he is insured?
    The day Eric walked off the job, Eric stated that he had videotaped the day?s previous conversation, (the conversation where he aggressively argued with the engineer) with the sunglasses that he wore that day without anyone knowing he was doing so. I'm still not sure what the point of that was but it just highlights how Eric 
    was both very unprofessional and confrontational.
    While much more can be written detailing this terrible experience I'll just summarize by saying that, Eric Williams reviewed and accepted this job and asked for and received more than half the agreed upon monies upfront. He then after several days on the job became very confrontational with us as well as the dock
    builder, his men and the engineer. He is very unprofessional, his work substandard and lastly, he walked off the job leaving a terrible mess as described above.  BUYER BEWARE!

    - HOWARD H.
  • A
    Williams Paint & Pressure Washing
    Eric came when he said he would.
    He gave me a price that beat others.
    He came, on schedule, to do the pressure washing. Did a nice job.
    He came back with color samples for the deck skirt.
    Painted the deck skirt.
    No mess, no fuss.
    He and his helper were polite and hard working.
    - JOSEPH C.
  • F
    CertaPro Painters�� of Hickory & Catawba Valley
    They told me each job had a supervisor and one or two other helpers. The first day worker #1 worked by his self. Next day he had a helper. 3rd day he had a helper part of day. He told me at the end of 3rd day it would take 2 more days. He and his friend came the 4th day worked until 10:30 (3 hours) said they were done. They ask me to inspect and I was not happy with what they done. They did not even put a lick of paint on part of my stair spindles, base of stairs, window sills, walls, and they messed up 3 bedroom doors, a bathroom door, and basement door. My doors still have paint runs. They did not get all the wallpaper off my walls and put paint over that. They covered my furniture up the first day and after that they did not cover my furniture. They got paint on my leather furniture and end tables and floor. I had a mess to clean up. They stood up on my kitchen table to paint. They had no respect for me or my property. I had problems every day they were there. They wanted to talk on phone and smoke more than work. They messed up so bad that Harold and Phyllis came back on Monday and made  punch list of all the areas of my home that needed paint or repainting. This was a large job, Kitchen, Dining Room, Living Room, Stairwell, Hall upstairs. Removing wallpaper and borders, and painting. Well they sent someone else out the next week to fix the mess that was left. The first guys tore leg off my curio cabinets and made deep digs in my hardwood floors broke one of my cover plates and did not even say a word. I found all that after they left. The other guy did a good job. We had our kitchen cabinets tore out and had new cabinets installed with led lights over the top since the kitchen has been painted. The lights shining on the ceiling show two places that does not have any paint. They did not leave us any ceiling paint. They told me what was left over would be left with us. I called Phyllis and she came out to look at my ceiling and said it looked like a shadow. Haven't heard a word since. I was very displeased at how I was treated and talked to by owners and some of the painters. I am not a happy customer.

    - ALLEN d.
  • A
    Williams Paint & Pressure Washing
    Mr Williams and his team came when promised and provided a free estimate. After I made my decision to have the work done, they came in 48 hours, as promised and completed all the work and left my home as clean as they found it. The final bill was exactly what I had been quoted. The workers were very professional.  I had shutters painted and repaired, Rotten wood replaced and painted, windows pressure washed and painted, they also repaired fallen flashing and gutters, and removed dirt piles left by a landscaping project that had recently been completed by another company. I was very impressed and have just hired them to do another job. I would highly recommend them to anyone who needs any paint or repair work done. It is refreshing to find a company who shows up and completes the job as promised.
    - debra p.
  • A
    Mike's Painting & Pressure Washing
    - Sandy P.
  • A
    We really liked their punctuality because we had issues with other people that they would not call when they said they would and do not show up. They were very prompt and very professional.
    - Kellie R.
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Exterior Painters in Granite Falls

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