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Home Improvement reviews in Graham

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  • I explained exactly what we needed done and the name and model of our garage door opener. Christine said "yes, we do repairs on that brand". When the repairman came, he knew nothing of what we called for. After he looked at it he said he would have to replaced the whole mechanism, which would be costly. Not just the rope. So it cost us $58 for nothing. Christine should have communicated with the repairman and he would have known this model was not an easy fix.
    - Rick J.
  • Work was performed and completed in a timely matter. All debris was cleaned up around home very good. Terry sent pictures several times at different stages of work. We were out of town at time of work. Would hire again. Very timely with estimate, start date and completion of work.
    - Richard J.
  • Carlos & Salvador were great to work with! They were friendly and professional, did excellent work, and were in contact with me if they had a question or needed to clarify anything. Their work was exactly as they had described. I would definitely hire them again.
    - Katya d.
  • The work was done over a two-day period. The pressure washing was done the first day and it was a disaster because not only were the mildew and dirt removed, but also about 30-40% of the paint - there were white paint chips on the ground all around my house. When asked about this the following day, I was told they could provide me with a separate quote to paint the house. I had made it clear that I was getting the house pressure washed because I was selling it, and in the end I had to hire a different company to paint the exterior as I didn't want R & L Royal Services, LLC anywhere near my property. Regarding the interior painting, I had to re-do the two bedrooms as some areas of the walls were left unpainted (in the corners, above doorways, etc.), the crown molding was not painted with semi-gloss, and there were several paint drips that were about 12-13 inches long. In addition, after the first day the kitchen sink was left a total mess; the workers had rinsed out their brushes and made no attempt to clean up after themselves. The bathroom (where the window trim was replaced) looked as though a tornado had come through as the person doing the work in there put nothing down to collect the debris and dirt while working so that the table under the window, the sink next to the window, and the floor had dirt and pieces of wood on or in them. Overall, it seemed to me that R & L Royal Services, LLC were only interested in getting the work done as quickly and cheaply as possible, getting their money, and then moving on to the next job. As a result of the shoddy, unprofessional work they did, I had to spend almost $2,000 to fix their many mistakes. I will NEVER hire this company again, and am disappointed to have found them through Angie's List as I believe most of the professionals and companies on Angie's List are quite good.
    - Michele R.
  • The work was done over a two-day period. Pressure washing was done the first day, and the result was that about 30-40% of the paint was removed from the siding, along with the dirt and mildew that I actually wanted removed. To add insult to injury, there were paint chips on the ground all around my house which, although I was told they would be cleaned up, were never removed. When questioned the following day about the terrible job that had been done, I was told that they could give me a separate quote for painting the house. In the end, as I was selling the house - which R & L Royal Services LLC were aware of - I chose to hire a different company to paint the exterior as I didn't want R & L Royal Services anywhere near my property. Regarding the interior work, I had to re-do the two bedrooms as some areas of the walls (i.e., corners, over doors, etc.) had not been painted, there were a few paint drips that were about 12-13 inches across, and the crown molding had not been painted with semi-gloss, as contracted. After the first day, the kitchen sink looked like one on a work site as the painters had rinsed their brushes in it and done nothing to clean up after themselves, and the bathroom (where the window trim had been replaced) looked like a tornado had come through it...the person who had done the work clearly put nothing under the window to collect the debris as there was dirt and pieces of wood on the narrow table under the window and on the floor, the sink was a mess, and something had been rinsed out in the shower as that was also a mess. I complained to R & L Royal Services LLC about these things and was told they would be addressed, but little was actually done. My overall impression of this company is that they are interested in getting the work done as quickly and cheaply as possible, getting their money, then moving on to the next job. The work done by R & L Royal Services LLC was shoddy, sub-standard, and could never be considered professional. In addition, I had to spend almost $2,000 to fix the many mistakes they made. I will NEVER hire them again, and am disappointed that I found them on Angie's List as I believe the quality of professionals and workers on Angie's List is quite good overall.
    - Michele R.
  • It went wonderful. Everything was wonderful. He went all throughout the house and took care of everything. Davis is my favorite, I love that man. Very professional and I would hire him again and again.
    - Ofelia G.
  • Jeremy worked for 5 hours the first day scraping off the popcorn texture. His worker wasnt there due to car problems. He left several tears in the drywall. On the second day When I told him I wasn't happy with the work quality, he became angry and petulant. I had he and his worker paint one room but his attitude was so bad I cancelled all remaining work. Prior to the job his responsiveness was excellent but on the job his conduct was unprofessional and unacceptable. I cannot recommend his service.
    - Kathy M.
  • It went very well. I was nervous at first to have someone come in and clean my home. Donna and her crew made me feel at ease. My home is cleaner, brighter, and fresher. With 2 dogs, a cat, a kid, and a husband.... that can be hard to do. Excellent work, will hire again.
    - Christy F.
  • Fantastic! Carlos was professional, communicative, and competitively priced. Most importantly, though, he did an excellent job—beautiful edges! We’re very pleased and we’d hire him again! Highly recommend.
    - Alex M.
  • They did a wonderful job. They were on time, got right to work, were very thorough and sought feeback for any area missed. They were extremely pleasant and friendly making me at ease and comfortable having them in my home. I look forward to future visits with Donna, she was fabulous!
    - Kimberly H.
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Home Improvement Services in Graham

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