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Auto Service reviews in Graham

  • C
    Burlington Honda
    I called for service and was quoted $480. I had received a 10% discount in the mail a week earlier. Upon arrival I was told the repair charge was $495. When I presented the 10% coupon I was told that the $495 charge already included the 10% discount. After arguing about the discount and the lower quote, they reluctantly agreed to do the work for $432.
    I later learned from another Honda repair service that the total charge should have been $241 for the exact same services. I feel that I was overcharged by $194 and hassled in the process. I will never do business with them again.
    - ROBERT L.
  • B
    Went well.  Within an hour of arriving at the location, my oil, oil filter and cabin air filters were changed.  They let you examine your filters and determine if you want them changed or not.  This to me says they are being honest about the service they suggest you need.  They advised my under hood air filter did not need to be changed this time, but probably next.  We would look at it again next time.  It was quick and easy.
    - Cheryl T.
  • A
    It went well. Rick and his staff are friendly and work with everyone that comes through the door to ensure you are satisfied with their work. No appointment is necessary for tire rotation. I went in on a busy Saturday without an appointment and was out of there in under an hour. They also checked my tires and brakes for any needed service, but all was good. I leave all my tire and brake needs to Southern Tire! They're the best in town. I know I can trust them to be honest about the needs of my vehicle.
    - Cheryl T.
  • B
    I was pleased with the service received. I pulled in, made my choice for the level of service I wanted. The guys that performed the cleanup on my car did a great job. I didn't realize how dirty my car was until I got in it after they had completed the inside cleanup. It was great.
    - Cheryl T.
  • D
    Their quoted price was almost identical to a marina that I had used before. I know because I called the marina too. These guys were closer, but I'll go back to the marina. They jacked the price up about $50 over the estimate, supposedly because the oil was more expensive than planned. That's about $10 per quart more expensive than originally estimated? I won't use them again.
    - James B.
  • C
    I dropped car at dealership on 5/20/2011(friday) at 9 am for work on a/c which did not cool but interior cool lights were on but air was hot coming out of vents. I called service dept at 4pm to see if work complete and they needed to keep car until saturday. On saturday work was again not completed and they wanted to keep car until monday. Monday turned into tuesday. On tuesday the work was complete but I had an appointment and could not pick up the car nor could they pick me up in time for me to make my appointment. Therefore, they had to pick me up on wednesday 5/25/2011 after work. During these five days I had to rely on family and friends to get me where I had to go and I was without transportation all weekend. I understand the wrong compressor was installed in my car and one had to be reordered and installed. it is working but still doesn't cool as well.
    - Nancy G.
  • A
    The folks there were extremely friendly and professional. Their work was excellent, their customer service was without par, and I was very impressed. Auto mechanics in general have a bad reputation, but I will go back to these guys every time and recommend them to anyone who needs auto work.
    - William L.
  • A
    Safelite AutoGlass
    No longer noticeable.
    - Tracy W.
  • A
    - ROBERT L.
  • A
    very good and good trade in price
    - clay r.
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Auto Services in Graham

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