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Fireplace Repair reviews in Goldsboro

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  • This company provided an on-site estimate and then demanded almost three times the estimate when the crew showed up to do the work.  When I scheduled the visit, one of their employees said that they would honor the estimate even though it was nine months old.  The manager would not return my calls over several days.  When I finally did get to speak with a manager, he was rude and insulting.  He would not explain why the work cost almost three times what it did last year.  He refused to compromise on the estimate and finally refused to do the work at all.  Ethics and customer service are poorly served at this company.
    - David S.
  • Our experience with a previous company was a nightmare.  When I called Hart's Hearth, Alan was understanding, knowledgeable and honest during our extensive phone consultation.  During the service appointment he was prompt, fast and efficient.  He offered brief safety advice before he left.  I highly recommend this company.
    - Michelle B.
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    - Glenda B.
  • The gentleman arrived, was professional, discussed the issues with me and made the inspection. He then discussed solutions and made an appointment for services. I enjoyed his knowledge and approach.
    - David S.
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Fireplace Contractors in Goldsboro

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