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Family Doctor reviews in Goldsboro

Real People ~ Real Reviews ~ Real Results

  • The appointment was made pretty easily. When I got to the office, I was a little surprised by how dated it looked on the inside. All of the magazines were outdated by a year or two. But that normally does not determine the level of care, so I was open to see how it would go. It was a little taxing with the paperwork as I was still under my mother's insurance plan and she lives in another state. I had to wait a little amount of time to see the doctor, but nothing unbearable. The doctor was fine, but not someone I would prefer to go back to again. She seemed like she just wanted to get the appointment over with, and did not even ask about general health issues like diet and exercise. Not the best bedside manner. I guess I like my doctors to be a little more thorough. They were not able to do blood work that same day, so I had to come back another day to get it done. I didn't understand why this was the case, but went along with it anyways. When my blood work did come back, they said I was missing the immunity to mumps, even though I had records of getting all the mumps shots. They made it seem like I needed to go to a clinic ASAP to get the vaccine. However, I talked to a friend that is a doctor, and they said a lot of times blood work tests can be faulty. Overall, the experience was okay, but I would rather go elsewhere in the future.
    - Margaret O.
  • Office visits go great. We didn't have to wait at all to be taken to the back for lab work. Then waited a brief time before seeing doctor. We discussed current medications and what possible we could change.
    - Peggy K.
  • Overall the experience could have been better. However, my interaction with my physician was excellent througout my whole experience with her. The staff at the front deskare not always friendly, and I almost decided to go elsewhere due to my bad experience with them. Once I met my new physician I changed my mind. She is very friendly, and open. She explains her diagnosis very well, and pays attention and acknowledges your concerns.
    - Kim B.
  • Used as regular provider for a few months. The lab technician is very friendly, but no one else is. I could tolerate the lack of bedside manner and unwelcoming atmosphere, but when I had trouble receiving my lab results twice in a row (I was put on hold and nobody ever came back, so I called back and the same thing happened one month and then the next month they never called to tell me that I needed a new medicine. I didn't even know that I had a prescription change until CVS called to tell me my prescription was ready), I decided to move forward with a different practice. The actual medical advice was sound and effective, but the administration and friendliness isn't there.
  • I've been seeing him for over 30 years and I am very pleased with him. He has been a participant in saving my life more than one time. He is amazing. I will continue to see him until he retires or until he gets fed up with me.
    - Debra P.
  • I have been using her for the past 12 years, and would recommend her to someone that needs a good primary care doctor. She is in her own practice so you would always have the same doctor when you get an appointment. You can go to her for anything from a cold to a severe illness. If she can't help you she will recommend another doctor that will be able to help you.
    - Satina B.
  • I have been visiting this office for many years. Usually I go for flu like symptoms or when I get a severe cold. My most recent visit was for a severely bruised leg I got from an accident. The two doctors here are both foreigners and I think are a father and daughter team. They both seem knowledgeable and are polite. Neither will take up much time with you. They are very quick and will usually be in and out in 5 minutes or less. My last visit was an exception to this rule. The doctor (daughter this time) did a great job and took several minutes to explain to me the problem I was concerned about with my leg. I use this office as an adjunct to my Internal medicine physician and not as my primary care provider. They are easier to see on short notice because you can walk right in. I have been generally satisfied with my care here.
    - Tony F. B.
  • Always saw Nurse Practitioner, not doctor.  Last visit, was supposed to be referred to a specialist.  Never received a call or referral.  Doctor was up front with staff and seemed irritated with them.
    - Rhonda L.
  • We waited for over an hour to be seen, although this was honestly to be expected since I was bitten on Labor Day Monday. Check-in staff was hostile and unprofessional to my husband and I, but downright cruel to some other patients we observed. Despite the fact that my ankle was visibly swollen to roughly the size of a softball and we were seated in the central hallway, no one in this "medical" practice offered me ice or any other assistance during our wait. The nurse who greeted us and walked us to the exam room was the only polite person we encountered during this visit. We saw Jose Maldonado, PA. He spent more time emphasizing the pronunciation of his own name than asking me about the injury. His examination was cursory at best. He did not compare the swollen ankle to the other, did not lift the leg to look at the streaking I described on the back side, and did not even palpate the area. Mr. Maldonado was informed that this seems to be an escalating response to some sort of insect bite - I have had two prior bites swell, each with increasing speed and severity. He insisted, however, that I was not experiencing an allergic reaction. At no time during the appointment did Mr. Maldonado even ask what I had been doing, what I might have been bitten by, or whether this had ever happened before. My husband, who is a PhD-level entomologist, tried to present the situation, but Mr. Maldonado talked over him and insisted this was an infection. Mr. Maldonado then handed me a prescription for an antibiotic to which I am allergic and left the room. As a former pharmacy technician, I was very careful to note my allergies on my initial patient paperwork during a previous visit. When I informed him I was allergic to this drug, after waiting for him to "treat" another patient in 3 minutes, he said "Oh. NOW we know", as though I was at fault for his failing to read my chart. He provided no suggestions or medications for eliminating pain or symptoms, which were severe, but rather told me not to expect any improvement for 2-3 days. I informed the nurse at the time of our visit that I was unhappy with the care and wanted to see someone else. She did attempt to find another physician, but none was available. During my wait at the pharmacy, I called Immediate Care of Goldsboro and asked to speak to the supervising physician regarding my experience. The secretary informed me that this was impossible due to the holiday and that no physicians were present. When I persisted and requested to be connected to whomever I should speak regarding the visit, she said "I guess I can try, but don't be surprised if no one talks to you" and placed me on hold. No one ever came to the phone. We would never trust this office with medical care again. I am having to go to my primary care physician today because the bite is turning purple and the streaking on my leg has not abated. I understand that it was a holiday when I needed care. However, I was under the im
    - Jessica H.
  • I was simply looking to setup a primary care provider locally. I was told that they were accepting new patients, but the wait for the initial appointment would be over 8 weeks. Then when I inquired about which doctors were accepting new patients, I was asked which insurance I had. When I stated that I had a PPO, I was informed that I would not be able to see an MD, and was offered to be setup with an RN or PA. The reason was that I did not have Tri-Care, which is the military's insurance. Not that RN or PA don't provide good service, but to be told that because I'm not in the military I can't see a full MD was pretty degrading. By the way, I spent 8 years in the military and was honorably discharged, so this is not an insult to anyone serving or who has served. BOTTOM LINE: Unless your military, don't even bother calling if you want to see an MD.
    - Charles V.
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Family Doctors in Goldsboro

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