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Wedding Planning reviews in Gastonia

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    Table Decor & More
    We hired Table Decor and More for our June 2008 wedding. They are an "all-inclusive" type company, so we were excited about the convenience. The flowers and reception set up were beautiful and the food was good. The remainder of our experience with Table Decor was one of major disappointment. It started with a security deposit that we were asked for a month after we signed our original contract. Three days prior to the wedding, my father was dropping off items at their office during a time frame we were given. No one was there and the final payment, wine and 175 boxes filled with chocolate had to be left outside in the ninety degree heat. The flowers(including my bouquet) were late to the church so all (pre-paid) pre-ceremony pictures are without flowers! The ferns for the church were practically dead (this is bad since they are the only decorations I requested for the church). After the ceremony my mother (mother of the bride) had to bring ferns and columns to the reception. Our cake was the wrong color and not cooked. It had to be thrown away. Guests stated they thought it was spoiled. The "tone" set by the owner(Jerri Patterson) was so bad guests actually left our reception.These are guests that were pre-paid for as well. A guest asked for the end piece of pork at the carving station and was told "it tastes the same all the way through" and she was not served the piece she wanted. During the cake cutting, Jerri removed a ribbon that was around one of the layers and tied her hair back with it, in front of the entire reception! At the end of their time frame they put all my flowers and food in the trash. She released our DJ who was not on her payroll. Multiple guests have stated that she was very rude to them and they felt like were in grade school and in trouble. On top of our original contract price we were charged around $985 for an additional 19 guests. The list goes on but I have limited space so I'd like to share this: Myself & matron of honor wrote Table Decor a letter of complaint. The response-unacceptable! We received very inappropriate emails from her staff members in which they made reference to our family and guests. Not once have they taken responsibility for the errors. I contacted the Better Business and the response was more of the same. At this point Jerri even made reference to our financial status. We have not ever received an apology much less refund for their mistakes.Instead they put blame on us. I suppose since they get paid in full before the services are complete if the "business transaction" goes bad on their end it doesn't matter. They can just disregard the problem as they've done us. It is very sad that the memories of our wedding/reception had to be damaged by this company. Save yourself the humiliation and money-do not hire Table Decor & More.
    - Amanda L.
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Wedding Planners in Gastonia

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