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Marble & Granite reviews in Gastonia

  • A
    Fireplace & Granite Distributors Inc
    They were overall awesome! The whole process went smoothly.  I worked with Tracey on the details.  She was very good about explaining everything. I went and picked out a slab and worked with the guys on what would make the best design (they were very helpful and did a great job). Then when the day came for it to be installed, there were 2 men who were very professional and it seemed to take them no time at all.  They were polite and willing to answer any questions and explain what they were doing at any point.  They were also neat and did not leave a mess.  I would certainly reach out to them again in the future.
    - Virginia L.
  • A
    Carolina Granite and Stone
    I have a great experience with Carolina Granite and Stone. He was fantastic although people were saying he was expensive and I found out that he was capable and he was a genius and I appreciate him. He came in here and he looked at everything and he remeasured and was just able to carry everything out and do it. He was just perfect.
    - Dino G.
  • A
    $39 Granite

    when we went to the shop to pick out granite counter tops, they were very helpful and not at all in a hurry to rush us out the door.  We set up the appointment time for installation.  The installation couldn't have gone any smoother. The guys knew exactly what they were doing!  I would not hesitate to use this company again!

    - Tim G.
  • F
    Fireplace & Granite Distributors Inc
    Based on a friends recommendation and reviews on Angie's list I called to have Fire Place and Granite Distributors come out to my home and give me an estimate.  I was routed to Amy as my salesperson.  I called on a Tuesday and Amy told me that she usually had to be in the office on Wednesday's and Friday's but if we scheduled the estimate a bit further out that she would be able to be at my home on one of those days.  I work from home on Wednesday's so this was preferable. We scheduled the estimate for the following Wednesday (8 days out). During this first call, I discussed with Aimee in particular about my home being an older home with an appliance garage and a pantry that was installed on top of the existing counter tops.  She said when she came out she could look at these issues and advise on what could be done with these areas. On the day of the estimate a lady name Jen showed up rather than Amy only explaining that Amy had asked her to come out because she was closer to my area. I was not very happy about getting someone else because I had scheduled the estimate particularly to meet Amy's schedule in the first place.  However, I did not express any dissatisfaction to Jen as I understand that sometimes things happen. Jen had also forgotten her tape measure, but I just offered her one of my own to use.  Jen knew nothing about the issues I had discussed with Amy on the phone and had no real answers or solutions to offer other than she could takes pictures and show Amy (or maybe someone else, I am not really sure) to see what or if any problems there might be with installation in these areas.  Jen was here maybe 10 minutes. She measured the length of the cabinets and left. A couple days later I started to wonder when I would get my estimate or even a phone call.  Finally a week later I called the office and asked for Amy.  A lady name Maria (or maybe Marie) answered the phone and explained that Amy was with another customer.  I asked if Jen was there and explained I was not really sure if I needed to speak with Amy or Jen.  I was told that Jen was out of the office. Then I explained to Maria that I had not received an estimate nor had I heard back from Amy or Jen in a weeks time and let her know that I was not happy with not hearing from anyone.  She seemed concerned and she told me she would speak to Amy as soon as she was finished with her customer and that she or Amy would call me back shortly.  She took my name and phone number.  That was 2 days ago and I am still yet to receive a call.  I can only guess that I will not be hearing from them and if I do I will not be using them regardless of their estimate.  How can I expect a good product and service going forward from a company that can not even get me an estimate or call me back when they have expressly told me they would be calling back shortly.

    - Christy C.
  • A
    Fireplace & Granite Distributors Inc
    They did a great job for me. It was wonderful and they are great people. They were top notch in every aspect from the beginning to the end. The paid attention to detail and made sure that everything was done right and nothing was damaged getting the big pieces from the stoning company into the house, and I know how hard that can be. It was hard to handle but they made sure that everything went beautifully, and it ended up looking beautiful. I have recommended them to several people.
    - Jim M.
  • A
    James River Granite & Marble
    Deborah and Ron were great to work with they went through all the details thoroughly with me, set up timetables etc. before I left the office. The employees that did the installation and the plumber Lee were very thorough even going into care instructions and making sure that I was satisfied with the installation. Overall the install went extremely smooth and exactly on target with the pricing. Deborah went through all options for my granite and was very patient while I tried to make decisions. I would highly recommend them.
    - Sherrial W.
  • A
    Unique Design Services LLC
    Worked with Sam in the office and Jack Hansen that actually came to our house and completed the work with his crew. A minor scheduling problem but able to work around it. Attention to detail and Jack also helped with design advice. Would definitely use again. Lower responsiveness score was due to not getting quote in a timely manner and was not an indication of Jack's responsiveness which was great.
    - Renee C.
  • A
    First of all Chad and Alfred are great people.  They get the job done quickly and do whatever it takes to make their customer happy.  Chad did the measurement on all of the countertops and they fit perfectly.  The whole process was really easy.  We went to pick out the granite, called Chad for measurement and he went to get the slabs, cut them and installed them.  Alfred did some carpentry and plumbing work which was great and saved time.  Chad and Alfred coordinated it all.  Definitely will use them again.
    - Dan W.
  • A
    $39 Granite
    Overall it went really well. We chose a slightly more expensive exotic granite, but the price was still less than we thought we would need to spend. The package deals are very good. Adair was our sales Rep and she was great. They were all very professional. They did what they said they would do. They arrived when they were supposed to arrive. They did forget one piece of granite for our island, but they handled it quickly and professionally to our satisfaction. I would recommend them.
    - David B.
  • A
    Queen City Kitchen & Bath
    We've had two good experiences with Queen City. First, we got an estimate for granite countertops for our new kitchen renovation and the price was very competitive. However, we went with another company. After the granite was installed, the people who installed the backsplash (NOT Queen City) scratched our granite in over 25 places due to a total lack of care and we again called Queen City who sent their granite person out to look at the scratches. He was wonderful and brought a stain and polish that worked beautifully in disguising the scratches. He also provided us with an estimate on replacing the scratched granite. AND he did it for no cost which was extremely generous. We wished we had used Queen City for the granite, tile backsplash, and floor. We will definitely consider using them when we remodel our bathrooms.
    - GARY K.
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Marble & Granite Companies in Gastonia

Companies below are listed in alphabetical order.

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  • $39 Granite

    800 Clanton Rd
    Charlotte, North Carolina