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Water Heater Repair And Installation reviews in Garner

  • A
    Progressive Service Company
    They did an outstanding job for me. My water heater that was installed in 2013 went bad. It was discovered that it was installed incorrectly and not up to code. They went above and beyond to fix the issues. They also informed me of the work and what I might expect. I highly recommend this hard working, honest and professional company.
    - Andrea M.
  • A
    Carolina Plumbing and Repair, Inc
    The job was especially well done as they had to reroute most of the pipes. The original contractor ran the pipes on both floors up through the ceilings and down to the fixtures. Carolina Plumbing reran the pipe in a way that made sense. Andy was both professional and very personable. The job was done with minimum damage to walls and ceiling and when they left they cleaned up so well I wouldn't have even known they had been there but for the nice new white Pex pipes. Their prices weren't the lowest, but I suspect I got the same quality work as I would have received from some of the other places that were quoting almost twice as much. I would certainly call them again and I have already recommended them to a few friends.
    - adam b.
  • A
    Rapid Repair Experts
    Management came to home to review what work would be required. Crew was on time and competent. Did not 'mess around'. Got right to work. No lallygagging [Naval term for slow work]. Management [Steve] came and inspected while workers were working and afterward.
    - Philip L.
  • A
    A & J Drain
    Tony is phenomenal.  We use him and A&J Drain for all of our plumbing needs, so this was not the first time he came to our house.  He previously came to check the water heater and did everything he could do correct the stained water we were getting before ultimately deciding that it could not be corrected and a new one had to be purchased.  He then offered some recommendations and pros/cons of different ones.  It is nice to have a plumber you can trust and who is honest with you.
    - Jennie M.
  • A
    Streamline Services, Inc
    Excellent work!  On time every day, polite, very professional.  I would use them again.  They provided excellent service and did an excellent job installing my new tankless water heater.  I am very glad I went with this company, I would highly recommend them.
    - stephen h.
  • A
    Pure Line Plumbing
    I use a home warranty service and they sent out a plumber to look at the blown water heater in my rental property. This plumber said that I needed to relocate the water heater which would cost me an additional $475 (plus my $75 warranty service fee). The plumber also stated that he couldn't do the work for 72 hours. I didn't agree with the diagnosis of the plumber and as this was a rental property and I definitely couldn't have my tenant without hot water for 3 days. 
    On the recommendation of my property management company I called Pure-Line at approximately 11:45 am in the morning and they had a tech on-site before 1 pm in the afternoon. After the tech looked at the problem, he gave a diagnosis that was different from the original plumber, more in line with what I was expecting. What was required was to cut the drip lines for my A/C unit, remove the old water heater, install the new water heater and patch the drip lines. While the cost was a bit more than the original plumber, Pure-Line could do the work that day. I asked the tech to proceed at about 1:45 pm and received notification from my tenant that everything was completed at 4:45 pm. All told, it cost me $162 more than the original plumber and I got the work done the same day, in line with what I expected to be done. 
    My tenant and I are both very happy with the work done by Pure-Line and I will use them again if needed and recommend them to anyone that asks for a plumber.
    - MATTHEW M.
  • A
    A H Plumbing
    Everything was done completely to our satisfaction.  They provided the service in a matter of 2 days after I contacted them.  They provide Military and Senior Citizen discounts.  They credited a voucher purchased for routine maintenance to the cost of the hot water heater installation.  Unlike some other plumbing companies they would provide installation even if I purchased the hot water heater from another company and still warranted their work for 2 years.
    - Charles G.
  • A
    NC Master Plumber LLC

    The appointment was set; John was on time, willing to answers as many questions as I asked.  The work was done quickly and professionally, but John was never rushed. He took time out as needed and understands what customer service is about.

    - Christopher L.
  • A
    CK's Plumbing & Backflow LLC
    The two Bob's showed up Monday afternoon, assessed the environment and went to work.   Within 2 hours they had removed the old heater and stand, piping, venting and installed a new natural gas water heater with new piping and venting.   The guys were very friendly, very efficient and did a great job.   I liked the fact that they didn't immediately try to get out to "get to the next job", but rather took their time, double-checking the water pipes for leaks (and they found one and fixed it) and painstakingly insulated all the pipes they installed.   They explained how to relight the pilot, if needed; what to do if there was a trouble-code, and how to flush the system each year to keep it running well.   When they left, the area was completely clean and all of the old equipment went with them.  
    My wife's screams later than afternoon were screams of joy as she enjoyed her hot shower.    My Facebook posting summed it all up....
    Seldom has a life event touched me so warmly as what occurred today....
    Welcome back, hot water....
    Welcome back.
    - James C.
  • A
    Legacy Plumbing Company
    I was not able to be at home when the service person came, but my mother was visiting and was authorized to act on my behalf. She reported that he (and his name has escaped me!) was courteous and explained everything thoroughly. She did call me at work so that he could explain that the water heater was nearing the end of its average life span and to confirm that I still wanted the repair. When I indicated that I understood that but that we were going to go ahead with the repair but hoped to go with a tankless heater in the future, he did not push the issue at all.
    All of the work was well done, I have reliable hot water again, my new faucet looks great and doesn't leak any more, and I'm no longer in fear of water dripping from the ceiling fan!
    We will definitely call Legacy again if we need any plumbing work done.
    - Amy M.
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Water Heater Installers in Garner

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