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Hazard Remediation reviews in Franklin

  • A
    PuroClean Property Damage Experts

    Charles Atkins and his team are excellent service providers.  Very professional and very good on customer service and follow-up.  Would highly recommend him.

    The encapsulation is very high quality and the moisture issue is resolved.  We had a very large area to encapsulate (approx. 2500 square feet) and every inch was sealed well.

    We have had an issue with smell in the crawlspace after the encapsulation, which we've learned happens occasionally depending on soil gases in the area.  Charles and his team have been great on follow-up to try to resolve the smell.  The initial step was applying a BactiBarrier sealant, which didn't work for our issue.  We are now looking at some vents on timers to push the air out of the crawlspace several times a day.  While we haven't found the answer yet, but it has not been due to lack of effort or cooperation from the service provider.

    Finally, our dehumidifier stopped working and it was still under warranty.  Charles coordinated the replacement and install so we didn't have to do a thing.  Great customer service!!

    - William B.
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Remediation Services in Franklin

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