Ray's Heating & A/C

in business since 2013

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About Us

on Angie's List for 5 years

Family operated business we are dedicated in providing high quality services in accordance with all health and safety regulations. We strive in giving the best service experience to our customers. Whether it's Repairs, Maintenance, or Installation needs.

Contact Ray's Heating & A/C

Phone Number

(910) 723-6768

Address

914 Coldwater Dr.
Fayetteville, NC
28312

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Ratings and Reviews for Ray's Heating & A/C

A

Review: Hvac Repair Service
1 year ago

In 2013 he replaced the capacitor and added Freon. In October 2017 he removed the old HVAC system and installed a new HVAC system, additional return vent and an awesome WIFI programmable thermostat.

Mr Ray had worked on my HVAC in the past and that was an emergency on a Sunday holiday weekend. Mr Ray was prompt in arriving and equally prompt at diagnosing the problem. He worked quickly, quietly and with extreme professionalism. He informed me that my capicator was out and needed to be replaced he gave me a price and commenced to do the work. When he was finished he left no mess and agreed to come back at a later time to give estimates on new construction that we are doing to the house. He called the next day to confirm that his repair was operating properly which it was all this was as he was just starting his own business. This was in 2013 I think. Fast forward to 2017 and the AC quit again. Ray came promptly and gave me the unfortunate news that I need a coil. He got me a price on replacing my coil and a price on replacing the entire system. After talking it over with my father it was decided that I should replace the system as Ray had called to let me know the coil was actually on backorder. I confirmed the information with a different company not because I didn't trust Mr. Ray rather because I feel it is good business practice to verify cost, supplies and time required to complete a job. before getting into a contract. Mr. Ray came out once more to talk over and idea on how to make the system work better in the whole house not just part of it. He gave me a new proposal and talked it over with my son who was footing a good part of the bill. Mr. Ray and my son negotiated a price that I think was mutually beneficial to each party. Mr. Ray arrived promptly on the day of installation and worked quickly, quietly and professionally. After the job was complete due to my disability I was unable to access the attic to view the work so Mr. Ray took multiple photographs so that I could see the completed job and I was very impressed. Mr. Ray installed a new Goodman system with a 10 year warranty and a programmable WIFI thermostat. I am beyond thrilled with this thermostat as well as the system and the additional return that has helped even the household environment throughout. I do not know the exact cost of the work done but I had 2 other companies from this list to offer a proposal and while Rays was not the cheapest nor was it the most expensive. I do feel though that he offered the best value when evaluating the system(warranty wasn't as long) the other companies were going to install.
Services Performed
- Hvac Repair

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Ray's Heating & A/C

Compare quotes from up to 3 heating & cooling contractors!

About Us

Review: Hvac Repair Service

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