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Deck And Porch reviews in Emerald Isle

  • A
    Sonny's RV Svc
    He gave his price and we agreed on our plan of what we wanted done. Sonny arrived when he said he would & did the work in a manner that you knew he had done it many times before. He's the kind of contractor that if you can describe what you want,  he is able to build it. The work was done properly and we were pleased with the appearance. This was our first time owning a RV and when it came to winterizing it, Sonny is who we asked for direction. He taught us what we needed to know & was a very trustworthy resource.
    - Kay H.
  • A
    Roger's Home Improvements Inc.
    I highly recommend Roger?s Home Improvement Company. Let me
    elaborate on my reasoning. I had a fairly significant renovation project done
    by the company. I was fortunate to be able to be on site for the entire four
    weeks of the work.  First, Roger has his own
    crews thus he does not rely on sub-contractor who are more difficult to
    control. Second, his crews have been with the company for years (some over 10
    years) and fully understand the work to be performed. Because, he has multiple
    crews, the members of each crews can specialize in areas of their expertise.
    The crew chiefs carefully direct every step of their particular process. As a
    side issue, he provides an extensive benefit package to his employees-
    insurance and retirement. This is not normal, certainly not with a company that
    uses sub-contractors; this builds a dedication to the work and the company. His
    crew chiefs, some who have received national recognition for their skills (thru
    national competitions) take a personal ownership in the job. They look for the
    small (and large) ways to do the job correctly. They take quality steps that
    get covered by the finished work, but insure the job is done correctly. Let me
    give a few examples, when installing copper shielding (a very expensive but
    necessary material that can easily be overlooked with a cheaper substitute)
    each fold and seam were carefully bent (using the proper tool) including
    envelop folds to insure no sharp edges would be exposed. This is a small item,
    but when a child cuts their hand on a sharp copper edge, someone is not going
    to be happy.  Another example, was the
    nails, rather than the traditional galvanized nail, the crew used all stainless
    steel (and a good quality stainless steel as well) for exterior work. Turning
    to the craftsmanship, the crew that install the exterior window trim could pass
    for cabinet makers with their carefully mitered joints and fittings. The
    interior trim people exhibited similar skill ? carefully fitting each piece (we
    had many windows, high, low, curved and traditional). 
    Enough on the quality, it was definitely there at each
    step.  Turning to the cost, Roger?s
    estimate was reasonable and each change was priced in the same manner. There
    were no surprises, each items was estimated and came in at or below the estimate.
    When we ran into additional work, the crew coordinated with me (I was on the
    site) and with Roger (cell phones are well worth the cost) to insure the work
    was done correctly and reasonably.
    I can list numerous other small quality steps, that made the
    job a pleasure to see unfold, but let me close by stating that I fully
    recommend this firm for your construction needs. I will certainly call Roger
    for any of my future work requirements.
    - EDWIN D.
  • A
    NEWPORT HOME MAINTENANCE
    Our experience with them was outstanding. They are great in every way, no other questions. They are wonderful. The guy who runs it is Adam Skorcz. He does what he says he is going to do. He is on-time and at a reasonable rate. He is just the best.
    - Tanya S.
  • A
    NEWPORT HOME MAINTENANCE
    He always calls you back. He is friendly and prompt. I am very pleased. I can not say enough good about him. We would leave him access to the downstairs level if we were gone and never had an issue with that.  The price seemed very fair. He always came when he said he would.
    - Tanya S.
  • C
    Varner Brothers Construction Inc
    We hired a local architect to develop plans in order that the 3 bids we received would all be on the "same sheet".  This build took approximately 6 months.  During that time, we rented nearby and where able to keep a timely eye on the build's progress.   That close proximity proved advantageous as VB's construction manager's mobility was severely limited due to health issues.   This issue was exacerbated by the fact that the build spanned 3 floors (the house is on stilts).  The owner of VB rarely if ever showed up on site unless there was an issue that require resolution.  And.....when there was an issue, it was NEVER VB Construction's fault. There was always some external reason why there was an issue.....or that we were effectively imagining an issue that did not exist.
    The build included the addition of a new deck that wrapped around to a new front entrance. Unfortunatley, the deck was not built with the same quality wood as our previous deck.  As such, the hand rails and pickets are warping/twisting and becoming detached in various places despite it being only 2 years old.  The main stairway leading up to the deck is not square either.  I noticed this relatively recently when walking towards the house from the street and confirmed with a level.  Interestingly, as part of the build, VB Const. had to detach our rear exterior deck stairway.  When they put it back in place, it was not level.  When questioned I was originally led to believe I was seeing things (always the initial response from the builder).  A level confirmed I was right.  When questioned about the warranty on the new deck, VB Const. commented:  "we don't warranty the wood".  
    Furthermore, the new entrance doorway has never worked properly,  The door sticks and is sometimes almost impossible to close and lock.  I have had another builder to the home who believes the door was not framed properly.  VB Const. did make a number of attempts to realign the door without success.  He finally said, that's all we can do.  We are now stuck with a main entryway door that does not function properly.......incredibly frustrating.  VB's door guy told me he would install a different door at his cost. When I finally went to take him up on his offer, his price was so astronomical it was clear he did not want to be bothered and was planning to recoup his labor in the cost of the door.
    We contracted for (2) new Carrier HVAC units.  When installation came, PAYNE systems where installed.  We where told that PAYNE is a Carrier system.  Well, PAYNE is the cheap, contractor grade variant of PAYNE.   Just last month (June 2012) the blower motor in our downstairs air handler went out.  The HVAC installer responded and placed a new blower motor on order since they did not have any in stock, despite the technician telling me that they have multiple issues with this variant of motor.  It took 3 weeks for that blower motor to arrive!  3 weeks during the summer in NC!   After week 2 they came out and installed a temporary blower motor.
    Over time, we have noticed that the home shakes when someone (110lbs) walks across the MBR floor above.  It makes me wonder as during one of my visits in the midst of construction I brought up a creaking sound emanating from the newly applied subfloor.  The builders (according to the construction supervisor) had installed a prefab joist improperly.  At that point, their "fix" was to apply additional screws and glue where the joist/floorboard met and wedge a 2x4 underneath the joist until it all set.  I am not a builder so I could not really comment but intuitively it did not seem like the proper fix and we currently have part of our house that noticeably shakes, even when a petite person makes their way across the top floor.
    I am not overly concerned about "ankle biter" issues with a large build.  But, when your main entryway door fails to operate properly,  your new deck is warping and twisting and not square, and the home shakes when someone walks across the top floor, I have to question the quality of workmanship.  I may be generous in my grading because we are thrilled to be in a new version of a house we have owned for over 20 years and the folks like the cabinet maker that VB Const. recommended did a fine job.   We are very pleased with all of our cabinets.  However, our overall first experience with a significant build could probably have been better.
    - Mike O.
  • A
    Ace Builders
    I'm very big on contractor's responsiveness, punctuality, and complete attention to details. We had a few other estimates who came in much cheaper but the process of getting the estimate took forever with me constantly following up phone calls. Couple of contractors finally gave me an estimate but disappeared when i said and quot;when can you start?and quot;
    I then Joined Angie list and found Ace. I called left a message and a day later got a call back from Greg apologizing for not getting back to me earlier...what a concept? from the initial steps Greg was responsive, detailed and on time with every promise he made. Although the quote I received was high but I knew I was working with a person I could count on. We met at the propety a walked through the details the following weekend and of course he was onetime again. The work was to begin on Wednesday of that week, and on that day I began to receive emails from Greg with pictures of my property and the work in progress. For the next two days pictures and explanantioon on what was happening continued. I got back to the property on Friday evening and found the work to be completed, and the work site neatly cleaned. I and very proud of the work that was done and very happy to have asked Greg and the ACE team to have worked on my property.
    - Demsin d.
  • A
    Ace Builders
    Greg Hall was responsive and punctual. His solutions to deal with NC compliance to code were innovative and state of the art designs. the final product (deck) is sturdy and looks great. We are very pleased with the job.
    - Thomas A.
  • A
    Wills Handyman and Remodeling Services
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    - Linda F.
  • A
    Ace Builders
    The work crew arrived on time, new what they were doing (very professional), and completed the job on time - one day.
    - Bill L.
  • A
    Ace Builders
    Could not have gone better. Greg Hall was responsive and professional and created state of the art solutions. The project was finished ahead of schedule. Everything worked on looks great.
    - Thomas A.
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Deck And Porch Contractors in Emerald Isle

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