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Appliance Repair reviews in Concord

  • A
    Jermaine called when he was on the way and arrived on time. He patiently listened and quickly diagnosed the issue with the washer. He repaired that and then thoroughly cleaned the dishwasher and dryer. He provided tips for using the appliances and extending their lives. He was pleasant, patient, and professional.
    - ALAN C.
  • A
    Excell Appliances
    LG only gave me two options for repair companies in my area for warranty work. One of the two companies had horrible ratings and the other I could find no ratings at all. So I took a chance on the one with no ratings (Excell Appliance). I spoke with Ramon who was very professional and friendly. He was on time and provided great communication about my machine's problem and what needed to be done. Unfortunately, my LG machine's clutch replacement was not covered by LG's 10yr warranty but the repair cost was reasonable. He ordered the part which took about 3 days to come in. He set up the return visit that was convenient for me and he was again on time. The work took about an hour. He tested the repair, cleaned up, and you'd never know that he was here other than my washer works like new again. Glad I took a chance - well done Excell / Ramon!!!
    - MELISSA B.
  • F
    C & E Appliance Service Repair
    C&E Appliance Service in Charlotte was called to repair a leaky dishwasher on 9/24/18. As of 1/15/19 the dishwasher is not fixed and they refuse any type of communication. DO NOT DO BUSINESS WITH C&E APPLIANCE!!! After 4 months, it���s still not fixed. They incorrectly diagnosed the problem 4 times and charged me $412.91 for a $500 dishwasher. Their abilities are subpar and their customer service is nonexistent. I pointed out on the first visit that they were not charging sales tax on labor. The NC Department of Revenue should do a sales tax audit on this business. Please, if you���ve made it this far in my review, search for a different repair service.
    - John M.
  • F
    Appliance Repair 123 LLC
    I called and told them what need to be done. The Rep stated I need to asked the worker if he can do the work. I am handicap and its hard to move around. He asked to send him a text of the information. To see if they can get the part. I told him again that it will take a while. He did not want to wait for me to get the information for him. The worker was so rude impatience and trying to rush me. He then tell me to call Sear, because they can't fix it. But he never let me give him the model number. I will call them again if it someone else, not the one that talk to today.
    - donna s.
  • F
    AlphaTech Appliance Repair
    Paid them for a part that they never order! Called for 1 month leaving voicemails and no one called me back! They wouldn't return call to the warranty company that hired them. The are the worst, they are liars and thieves! I would not recommend any one use them!
    - Eric H.
  • A
    Quick Quality Fix Appliance Repair and Wholesale
    Mr. Watkins was prompt, friendly and very professional. He showed us exactly what was wrong, gave us options for repair and some advice for future care of our current appliances and future purchases. He worked quickly and efficiently and we were back in business (doing laundry) the same day. I would absolutely recommend Quick Quality Repair for appliance repairs.
    - Rebecca C.
  • A
    Exceptionally professional and helpful even though I couldn't use his services. I had a broken refrigerator of a type he could not fix. He asked the appropriate questions and guided me to others who he felt were capable to do this work. I'll be sure to call him for other repairs I may need. This is the type of guy I want to talk to for ideas before I buy my next major appliance!
    - DAVID N.
  • A
    Plaza Appliance Service Co
    Of the three repair companies I contacted, this was the only company who: 1. would come out the next day and 2. could fix a bottom style freezer from Kenmore. They arrived promptly, were friendly and effectively repaired the broken refrigerator. It's working like a charm and my wife, who was at home at the time of the repair, went out of her way to call me and tell me how helpful they were; that alone says a lot!
    - DAVID N.
  • A
    ASAPpliance Repair
    We called on a Saturday morning once we realized a load of towels was not drying. They said they could have someone out between noon -3. They actually called and asked if they could show up early! The tech was very professional, courteous, and talked us through the repair. He was done with the repair, cleaned out the dryer mechanics, and put it all back together within an hour. It���s running beautifully. This is definitely our new large appliance repair company. Would not hesitate to use again and would highly recommend!
    - Mark T.
  • A
    Sears Appliance Repair
    I would give them the highest grade because they analyzed it totally different than the last person that came in, and found the real problem of it and fixed it and it's been fine, so, I really give them the highest grade.
    - James D.
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Appliance Services in Concord

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