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A & B Appliance Service

in business since 1998

Business Overview

customer rated

44 customer reviews

9 years on Angie's List

Contact A & B Appliance Service

Phone Number

(336) 685-9948

Address

5755 Johnston Ct
Climax, NC
27233

View larger map

Request a Quote

About Us

Established in 1998, A&B Appliance Service is Christian family owned and operated by Phil Armfield. Offers over 25 years of professional experience by our Factory Trained Technician, "Phil Armfield". You'll receive personalized customer service in a timely, efficient manner and enjoy top-quality appliance repair using only the best retail parts and supplies available. We provide a 90 day warranty on all our service and repair work. That is a 100% guarantee to ensure you are completely satisfied with our work. We also offer trouble shooting your problem before actually setting up a service call by our friendly Office Manager, "Anita Armfield", who is gladly standing by to take your call. We are an Authorized Service Center for WHIRLPOOL, KITCHENAIDE, MAYTAG, NEPTUNE, TAPPAN, ROPER, FRIGIDAIRE, AMANA and ADMIRIAL. But also service brand names: GE-Hotpoint-Kelvinator-Magic Chef-White Westinhouse-Crosley, and KENMORE

Contact A & B Appliance Service

Phone Number

(336) 685-9948

Address

5755 Johnston Ct
Climax, NC
27233

View larger map

A

Review: Appliance Repair Service
1 month ago

Repaired washer and cleaned dryer duct.. Also repaired oven

Prompt service.. Upfront pricing. Very easy to work with. Highly recommend to anyone.
Services Performed
- Appliance Repair
- Dryer Vent Cleaning
A

Review: Appliance Repair Service
1 year ago

Dishwasher not draining

Phil was great. Very professional, did the job in a timely manner and showed me exactly what was wrong. I will definitely hire him again if I need appliance repair.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Dryer repair

Replaced defective part and cleaned making it run good as new
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Troubleshoot Noise from Dryer

I contacted them through Angie's List. I was given an explanation and rough price on fixing this issue and a time of service. Phil came out and was 30 minutes early (better than late). He went right to work and at the end of the service he explained the problem and how he fixed it. I have already added A & B to my number 1 call for appliance service.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Installed new water hoses on washer and upgraded dryer vent.

GREAT! They are always on time, professional, reasonably priced, and pleasant. Having a company meet expectations is so unusual in this country in 2017.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
1 year ago

Fixing washing machine which was leaking water.

My washing machine started leaking water early one morning and I called A&B in a tizzy as soon as they opened. Anita listened carefully to my problem and offered some troubleshooting tips to avoid having to schedule a service call. When they did not work, she said they were fully booked into the next week but recommended another repairman. I decided to wait for A&B; they were able to squeeze me in within two days. Throughout our conversation Anita was patient and took a lot of time to help me. Phil came to our appointment on time, ran diagnostics, explained what went wrong, and suggested ways to keep it from happening again. It has been a very long time since I have gotten such extraordinary customer service. I will call A&B again and will recommend them to my friends and neighbors. They are terrific!
Services Performed
- Appliance Repair
D

Review: Appliance Repair Service
1 year ago

A freezer repair

We inherited a refrigerator/freezer when we purchased a new home and noticed that the things were not freezing properly. When we felt the side of the freezer, it was almost too hot to touch. My husband, who is an engineer, trouble shot the problem and figured out that it was either the condenser fan motor or the mother board that the condenser fan motor connects to. He needed help figuring out which one it was. Phil came out promptly on the day I called which I appreciated. He tested the wires and concluded that it was the condenser fan motor that needed to be replaced. He would have to order the part and could install it in a few days. He said that the part would cost about $120, the service call was about $80, and to return and install it was another $60 or so. Since my husband is handy I knew that he could install a condenser fan motor himself. Plus, when I went on-line and searched for the model I needed, it was about $60 (not $120). We paid Phil for his service call and his diagnosis and said we would do the work ourselves. He was helpful and told us we could pull the fridge away from the wall and put a small fan back there that would help to cool the condenser for the time being which is what we did to manage the situation. We ordered and received the part and my husband installed the new condenser fan. And it didn't work. I called back A & B and asked for Phil to come out again, because it seemed that the condenser fan was not the problem. I would pay him again for his service call. His receptionist said he would not come out again and that I needed to call another company to do the diagnosis. This completely surprised and confused me. I didn't understand why she would not send him out again--I was willing to pay him for his service call again. The whole experience left a negative feeling.

Service Provider Response
I apologize for your dissatisfaction. Unfortunately diagnosis are not always 100% conclusive and although we give [Member Information Removed] 100% guarantee on any repair that we make, that guarantee is on [Member Information Removed] completed repair and not on [Member Information Removed] diagnosis.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Ice maker not working.

Ice maker was replaced and working fine.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Replaced circuit board in clothes dryer.

They did an excellent job. The dryer works like new.
Services Performed
- Appliance Repair
A

Review: Appliance Repair Service
2 years ago

Microwave Repair

I found Phil to be a very trustworthy and competent appliance repairman and would recommend him to anyone. He arrived at the expected time, carefully inspected the microwave to determine the problem and was able to get the part and return to complete the repair within a couple days. He will be the first person I will call if I have a similar problem in the future.
Services Performed
- Appliance Repair

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