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Medical Specialist reviews in Clayton

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  • I see Dr. Raman at Cary Medical, even though it's a drive for me (~45 minutes). She is kind, thorough, and careful with her diagnoses. She really listens when I come in, which is a huge change from my experience with other doctors. Her assistant, Suzanne, also deserves a shout out. Suzanne takes such good care of me. I am a difficult stick when it comes to blood draws, and Suzanne always runs interference with the lab to make sure I see someone who won't hurt me. That kind of extra mile means a LOT.
    - Casie H.
  • I was a patient of Doctor Laura Browns for approximately 10 years. I was on allegy shots for the entire time.  The last sinus infection I had lasted from December to March- and the treatment was totally ineffective. I sought a second opinion and was told I had a deviated septum - for which I have now had surgery to correct.  Never did Dr Brown take a culture to determine if I had a bacterial infection, basically I was self diagnosing based on the type of head ache I had.  Never did she send me for a CAT scan or MRI to see if my problem was physical!. I am disappointed that I wasted 10 years on shots that were most likely unnecessary and had no chance of fixing the problem.
    - Peggy C.
  • This was my first time dealing with Dr. Shah, but everything went well.  He's very friendly and approachable, he did a great job with the pacemaker, and he followed up after the procedure to make sure I was doing okay.  He also employs an excellent technical staff to assist with reprogramming and any other issues.  The only issue is that his office sits back far enough that you can't see it from the road as you approach, and the address on the side of the building can be difficult to see.  I suggested that the staff provide a map to first-time visitors to prevent them from becoming lost.
    - Walker F.
  • The entire experience was awful. After much research and deliberation, I made an appoint for my first prenatal visit at Kamm McKenzie. I was approximately 11 weeks pregnant. They started the appointment roughly on time. I first met with a nurse who gave me a folder of information-to include a map of Wake Med and we were directed where to park when I went into labor. The nurse described the rotation of doctors throughout pregnancy and suggested I make my next appointment with a Dr. I thought this was strange because I thought I DID make an appointment with a Dr. Then I had some vitals done before meeting with a NP. The NP conducted the ultrasound and informed us that we had a miscarriage. Then a Dr. Came in to confirm the miscarriage. He swept in and stated it was a missed abortion. As he rushed out he said, "at least you know you can get pregnant." After the exam we met with the NP to discuss options and I didn't feel very supported in that difficult time. The NP wanted me to get some bloodwork done so we were sent back to the back waiting room which was full. So I had to sit across the room from my husband as I am weeping for 20 min before seats opened up. It took another 10 min to get the bloodwork done. The whole appointment took about 2.5 hours. I had to go back a few days later and that appointment that took 40 minutes was billed at a much higher rate. At both appointments they incorrectly charged me for my copay. Not sure how they messed up a copay, it is on the front of my card.
    - Erika O.
  • All of the staff were very courteous and efficient. Dr. Deibel's nurse was very friendly and sweet. Dr. Deibel was wonderful. He was very gentle and professional. He took time to clearly explain everything and to answer all of my questions.
    - meredith r.
  • I switched to this practice after my doctor left another practice. The doctor that I saw at Mid-Carolina was nice enough, friendly. The office environment was both GYN and OB, which is as described. I often described it to people as a cattle call. You move from the waiting room, to another waiting room for blood/urine work. Then another waiting area for the doctors. The nurses are not always super friendly, but they are very busy. My biggest issue was that I was seeing her for heavy periods and severe cramping, I felt like drugs were the only solution she was offering. Specifically birth control pills, which I cannot take due to migraines. Also, my husband has had a vasectomy, so I am not sure why I would want to take birth control pills. She also prescribed me pain medication which I previously did not have success (and had shared with her), but I didn't realize that until I picked it up from the pharmacy. In lieu of the medication, she did a procedure that involved an ultrasound of my uterus that was EXTREMELY painful, and that insurance did not fully pay for. I have since switched doctors.
    - Jennifer K.
  • I was looking for someone that could help with my fibroids. I saw Dr. Song at the practice and really liked her. Long story short, I ended up having a supracervical hysterecotomy. The surgery was very successful and my recovery was quick. The office was very efficient and I really liked Dr. Song. I would recommend this practice.
    - Ann M.
  • He is egotistical. It seems to be all about him and he doesn't find out what is wrong with you. There are expensive surgical tools in his office, and he charges us a lot of money for that, and then he gets mad and throws down the clipboard, storms off and says something insulting, and this has happened on more than one occasion. I had a very bad sinus infection, and I went to Dr. Mann next and he found out what was wrong with my sinuses immediately. He scheduled an operation right away, and fixed it in a matter of a week. Dr. Mann is wonderful. He is an ENT, he's a specialist. Dr. Krin was a jerk so I changed my doctor after that. He tried but he sure was a jerk sometimes. He doesn't make you wait long. The staff didn't stand out as bad, I guess they were decent. They were very good. The nurses were better than him. He told me one time that I had cancer and I went home, and I was devastated. I told him to check me some more and I said, Do you think I have cancer? and he said, Probably. He's good at making money.
    - Lori R.
  • My experience was by far the worst I've ever had. I originally made my appointment to be seen by one of their female doctors. I specifically requested her for my appointment even though I was told I would eventually be seen by all the doctors. No problem. I understood that. When I arrived, my husband and I were the only ones in the waiting room. I signed the log to register I was there. The girls behind the glass looked at us and turned their backs to continue their conversations about their weekend plans. No phones were ringing and no patients were being assisted. So I waited patiently until I was called 20 minutes after signing in. This was my first disappointment. Next, I was called back to give blood. Again I sat and waited while the 2 nurses present chatted amongst themselves about car issues. They could see I was the only patient waiting but continued their conversations  while sitting a few feet in front of me. After about 5 minutes of this I got up and approached them to ask if I was at the right location to give my blood work. "Yes, we will be with you in a minute," I was told. So I sat down and continued to wait while they finished their conversation and grabbed the instruments for my checkup. Once that was over, I went back to the waiting room to get my husband and continue on to the exam room.  I was told he had to wait there until then.
    We were escorted to the exam room and were told the doctor I requested would be right in. So we waited. And waited. And waited. When we realized we had been waiting 45 minutes, my husband walked out to ask how much longer we'd have to wait. "Oh. The doctor had an emergency and will be right in," we were told by the nurse. They weren't even courteous enough to let us know or ask if  we'd like to reschedule. 25 minutes later a male doctor walks in. He introduces himself and tells me he's going to do my exam as he starts putting on gloves. I politely informed him I made my appointment for the specific female doctor and was told she'd be right in after waiting over an hour already just in the room! He then says that she had an emergency and won't be back all day. "You'll be seen by all the doctors here anyway so it really doesn't matter in the end," he tells me. I was so upset. The doctor tells me my appointment was scheduled on a day where she is always on-call. This is how the staff schedules a new patient appointment?!!! I felt pressured to just continue the exam because of waiting so long already and mainly because my husband had already taken off the day for this appointment. We can't afford to just reschedule due to staff errors and poor service. I allowed the male doctor to examine me and perform the ultrasound. It was completely uncomfortable, no bedside manner, and the FASTEST ultrasound I've ever had. There was no explanation of babies anatomy such's the babies belly, arms, etc. No courtesy shown at all to me or my husband.  Were were told the due date and given a "looks good." I was about to cry but wanted nothing more to just get out of there asap. I couldn't believe the lack of respect and poor service from beginning to end. To top things off, 1 month later I was called and given my blood work results and was told I needed to retest because something wasn't done properly for the results. REALLY?! I had already transferred out to another doctor. My transfer papers had been signed and received by their office. All tests had since been performed at the new doctor's office and were perfect. Southeast Women's Center called me again 1 month later to remind me again to retest!! I informed them I was not interested in ever returning. "Ok, have a great day," I was told and then was hangup on. I wouldn't recommend them to my enemy. It was an awful experience.
    - Tiffany F.
  • Dr. Nichols came recommended by a good friend who is currently pregnant and expecting in Dec 12. I recently had gotten positive home pregnancy tests but ever since finding out that I'm pregnant have been having some odd symptoms, light bleeding, on/off cramping, etc and my previous Dr. really could not be bothered w/ my concerns. I called Dr. Nichols office on I believe a Wed afternoon and was pleasantly surprised when the nurse/receptionist was able to get me in that Saturday! I was super excited they were able to get me in so soon being since I was a new patient that had never been there before. In meeting Dr. Nichols I am very happy w/ my him. He explains everything very much to the point but has great bedside manner. I have concerns over the viability of my pregnancy, there have been some not so good blood test results and things right now are still a little up in the air where I'm still waiting on results from subsequent blood tests but Dr. Nichols has explained everything and made me feel less stressed out about what is going on with me whether this turns out to be a viable pregnancy or not. I have confidence that even if this pregnancy does not work out, he will help to get me on track to finally having the pregnancy that sticks.
    - Jennifer A.
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Medical Specialists in Clayton

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