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A Simple Solution

Founded 1996 • Angie's List since April 2011

B Rated | 8 Reviews

Description

Owner-operated. 6 employees. Charges by the job. Charges service call fees....

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A
Easy Living Technologies

Contact: 704-960-3063

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Offers by Easy Living Technologies on Angie's List

Verified Reviews

A few reviews for this pro…

F

RATED

11/20/2013

Tim Baker is the owner. He required payment in full before starting the job and would only accept a personal check or cash. He advertises that he accepts credit cards, PayPal, cash and check, and financing is available. He ordered the part and said he would call us when it arrived to schedule a time to come and repair the television. We never heard from him and when we called 9 days later he said ...

DESCRIPTION OF WORK
Contracted to repair television.

CATEGORY tv repair

SERVICE PROVIDER RESPONSE

I am so sorry to see this here for it shouldn't be. I contacted the client went to the property reviewed the issue with this unit explained what the issue the tv was having. I told the client what the price would be to repair the unit, and what our policies are as far as making an order for repair. **All repairs are final once a client orders a service there are no refunds after approval for repai...
F

RATED

11/04/2013

I had made two scheduled appointments for an inhome TV Repair but the Technician never shown up nor was he contacted me for any delays or postponements. After the first appointment missed, a receptionist called and explained that the Technician will contact me prior to coming to my house to ensure that I was home. There was no such call made (I gave out my work phone and the phone has caller's ID ...

DESCRIPTION OF WORK
Service was never rendered even with 2 appointments

CATEGORY tv repair

SERVICE PROVIDER RESPONSE

This is an example of the poor service he received... Communications with him please pay note to the comment that another tv repair shop had placed a board in the tv twice with no luck in the repair. We did speak with him and yes we did miss the first appointment but we contacted him unfortunately there is traffic in this area and we can not always be on time but we do our best to get from cleint ...
A

RATED

08/30/2013

The owner, Tim, came out to check on our TV. We had replaced the bulb, but still were not getting a bright picture. My husband had researched the possible issues which could have been the bulb, color wheel and/or the light engine. Tim looked at our replacement bulb and explained the differences between the types of bulbs you could get (we had purchase a cheap one). He brought out a new bulb (at a ...

DESCRIPTION OF WORK
Determined issue with TV picture not working well.

CATEGORY tv repair

F

RATED

08/06/2013

Have never received a call.

DESCRIPTION OF WORK
Fairly I called on Sunday so I didn't think they would answer. But I figured I would receive the voice system, so I left a message. May I say I don't typically give bad reviews, I give fair ones. Monday no call...no call and 9 days later for this Review no contact. So, I can only guess that they don't want my business. Perhaps, they are great. I was promted by this site to leave a review whether actual service was performed or even if I tried to use their service. Hence, the reason for this review. I am looking for a TV Repair person IF anyone knows of one in the Charlotte area. Thanks

CATEGORY tv repair

SERVICE PROVIDER RESPONSE

(member name removed) I am so sorry that you never received a call from our company. You say you left a message and no one returned your call? Did you attempt to call back or just wait 9 days to put a bad review on here? I am so very sorry I would love to assist you if you didn't receive a call back normally that would mean we never received a voice mail. It is unfortunate that we missed your call...
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RATED

07/22/2013

Tim came within an hour, as promised, from the initial contact. He did the repairs as needed for the price quoted. He was very knowledgeable and diagnosed the issue and completed the job in an hour. First Rate!

DESCRIPTION OF WORK
repaired television

CATEGORY tv repair

SERVICE PROVIDER RESPONSE

We appreciate the business and I am glad we could resolve your issue. Your repair came with a one year warranty, if for any reason anything goes wrong please feel free to contact us immediately. We look forward to helping you in the future and thank you again for using Simple Solutions.

Services Offered

Television sales & service.

Services Not Offered

NA

General Information
Free Estimates
Estimates are $30.00 that is applied to repair.
Payment Options
Check, Visa, MasterCard, Discover, PayPal, Financing Available
Senior Discount
15%
Emergency Service
Yes
Warranties
Yes