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Major Jones Lawn Care

Founded 2004 • Angie's List since April 2009

A Rated | 128 Reviews

Description

Prompt professional lawn care and lawn maintenance with a personal touch. Complete Lawn Maintenance (Residential & Commercial). Angie's List Super Service Award 2013 and 2014 and 2015 and 2016. Better Business Bureau (A+) Rating. Charlotte's Summer/Fall 2013 edition, "HAND SELECTED", Your Guide to the Best Local Businesses, p.96. Major, U.S. Army Retired. Order of the Long Leaf Pine (State of NC 1993) Licensed and insured. Additional email - william.jones@majorjoneslawncare.com....

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Verified Reviews

A few reviews for this pro…

F

RATED

09/30/2020

His price was 3 times higher than everyone else and then he tried to up sell may fertilization and seeding and why it needed to be done by them and that was on top of the cost that was already 3 times higher than everyone else. Does not even come out and look at your yard just gives you a price I have a tiny 1st time home buyers yard it takes 34 minutes to mow the front and back yard

DESCRIPTION OF WORK
Simple aeration of lawn

CATEGORY landscaping

SERVICE PROVIDER RESPONSE

This member has me confused with some other contractor. Angie's List should remove this review. This member has never had any contact with me. I check my leads regularly and the register of leads from Angie's List DOES NOT reflect an inquiry from this person in my register. I DO NOT give anyone a blind quote over the phone without walking the property even when requested. I will give a quote ONLY ...
A

RATED

03/27/2019

Mr Jones responded to me within minutes of my email to him. Unfortunately he couldn’t take me as a client but I did appreciate his very quick response and his reasoning is acceptable. I will definitely use him in the future when he can get me in.

DESCRIPTION OF WORK
I contacted Mr Jones about lawn service, weeds, fertilizer and mowing.

CATEGORY lawn service

SERVICE PROVIDER RESPONSE

I want to thank this member for this review. He and I had a wonderful conversation. I had just recently finished up some medical treatments and not able to assist him at this time. I will certainly do my best to assist him in the future. As part of customer service, I always try to return all calls and answer all inquiries as soon as possible, regardless of my status. God is so good and I'm truly ...
A

RATED

04/05/2017

Picture perfect! So well in fact that I'm signing a year contract for Mr. Jones and his staff to maintain the upkeep my yard... Mr. Jones was prompt, professional and knowledgeable. He listened to my concerns with the yard and offered many helpful solutions.

DESCRIPTION OF WORK
Front and Back lawns mowed, edged, blown...including patio and front porch.. Large ornamental bush trimmed Leaves from last fall that had accumulated on both lawns and in beds surrounding my property blown, raked and removed...

CATEGORY lawn service

SERVICE PROVIDER RESPONSE

God's favor. God's favor. I feel honored and so blessed as I serve this member. At first, I thought I might have some logistical challenges with parking my truck and trailer in this neighborhood. This member encourage me to give it a try. It worked out, but I will really see how it plays out during leaf season. The road is narrow and my leaf vacuum trailer may not fit quite as well. I really enjoy...
A

RATED

10/17/2016

Mr Jones did an outstanding job at my parents place - trimming back bushes and trees and taking down a dying cherry tree near the house. After the deal was struck, he came by the next day and did a wonderful job ! Extremely professional - I will definitely use him in the future.....

DESCRIPTION OF WORK
Trimming bushes and trees, cutting down small tree - and hauling away yard waste

CATEGORY lawn service

SERVICE PROVIDER RESPONSE

Many, many thanks to this wonderful customer for taking time out of his busy schedule to submit this wonderful review. May he and his family be richly blessed. It was an honor and privilege serving this member. I look forward to serving im again. Thanks again, William P. Jones (704) 458-8749 (Mobile 24/7) Major, U.S. Army Retired Angie's List Super Service Award: 2013, 2014 & 2015 Better Business ...
F

RATED

08/29/2016

Seemed nice and friendly, but failed to get back to us.

DESCRIPTION OF WORK
Asked the provider for a quote for lawn care. He came over, took pictures, and spoke with us. Promised a quote for contract maintenance within a week. Never received a quote and never heard from this provider again.

CATEGORY lawn service

SERVICE PROVIDER RESPONSE

This is an unfortunate and unfair review. It resulted from a breakdown in communication while relying on technology. FACTS: Wed. 8/3/16 Rec';d request from this nice member for a property evaluation for a first-time massive cleanup to be followed by an annual contract. Thur. 8/4/16 Met with member and her husband at their home, took photos and made notes to prepare proposal. Sat. 8/6/16 Sent email...

Services Offered

Mowing, Edging, Trimming, Blowing, Hedge & Shrub Trimming, Leaf Removal, Core Aerating, Fertilizing, Over Seeding, Lime, Weed Control, Underbrush & Light Land Clearing, Small Tree Work, Mulch & Pine Needles.

Services Not Offered

Gutter Cleaning, Pressure Washing, Landscape Design, Irrigation System Installation, Retaining Walls, Lighting Systems & Ponds, Dog Waste Removal.

General Information
Free Estimates
Yes
Payment Options
Check
Emergency Service
No
Warranties
Yes