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ABR BUILDERS INC

Founded 1997 • Angie's List since January 2004

B Rated | 10 Reviews

Description

FOUR EMPLOYEES. USES SUBS. COST DETERMINED BY THE JOB. TRAVEL CHARGES MAY APPLY....

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A
CRS Construction Company, Inc.

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Verified Reviews

A few reviews for this pro…

A

RATED

11/29/2011

I purchased the door at Home Depot and ABR builders are the contractors they hire for their installations.  I was a bit worried since the door being replaced was the original exterior door to a home built in 1958.  I had no reason to worry.  The contractor arrived on time and completed the door installation as scheduled.  Everything went perfect.  The new back door is absolutely beautiful.

DESCRIPTION OF WORK
Installed new exterior steel door. 

CATEGORY doors

F

RATED

11/18/2008

It was a horrible experience. First they were due between 12-2 on Friday and they showed up at 4:00. They said they could put both doors in that night. I expressed concern that it was late on a Friday night and we could reschedule, but they assured me they could do both doors. I had other concerns about a new tile floor that had been put in around the back door. We had left tiles out in front of t...

DESCRIPTION OF WORK
Installing Front and Rear door. They were only allowed to install back door after the damages they caused.

CATEGORY doors

C

RATED

10/31/2008

As the door installers for a home improvement store in the Charlotte area, I guess that this company feels like they have enough customers, and need not be responsive to each customer's needs. Their head installer came out and estimated the job. We had to wait three weeks for an installer to arrive in order to perform the work, but when he saw the job before him he told me that if he did the work,...

DESCRIPTION OF WORK
Replaced front entry door and two storm doors.

CATEGORY doors

F

RATED

05/03/2008

In the contract it says that the professional will be responsible for obtaining permits. It also says this on the Step 2 of the kitchen installation process information provided by the home supply store and signed by me on 3/8/2008. At no point was I informed that I had to obtain permits by the home supply store or the contractor. In addition, from my subsequent research, I am not required to obta...

DESCRIPTION OF WORK
This is a simple project. I wanted new kitchen cabinets and a new tile floor. I spent several weeks researching my options and choosing cabinets. I chose a home supply store because the process seemed simple and straight forward. Dottie, my design consultant, was very helpful and professional. She explained each of the steps involving the project. After the measure for the cabinets, I met with the contractor. I told him that I planned to have floors and backsplash done as well. He reported that his company could do all of that for me and he would add the points to the estimate. I specifically asked if they would be responsible for obtaining any permits and he said yes. Both Dottie and I were very surprised about the added cost of the additional work. This increased the cost of my project by several hundred dollars. Also, the contractor was charging outrageous prices for disconnecting and reconnecting appliances. I decided to have this contractor only install the new cabinets. I would have my floors installed by another contractor with the home supply store. Also, I would have the appliances reconnected by the home supply store contractor at considerable cost savings. I arranged for a charity organization to remove my old cabinets and I donated them. Along with the donation, the charity organization contractor disconnected my appliances. With the cabinets removed, the old linoleum removed, and new tile placed by a flooring contractor with the home supply store. I was pleased with their service and this company will tile my back splash once the cabinets are installed. My cabinets arrived 3/21/08. They were inspected and two were damaged. The company sent the appropriate replacement cabinets. This was handled well and I was pleased with the service from the home supply store and the contractors, thus far. I set a date for my new cabinets to be installed: 5/2/08. On 5/1/08, I called the contractor s office to confirm the installation. The receptionist replied Oh, they did not call you? I was informed that I was responsible for obtaining permits and they could not install the cabinets until I obtained a permit. The work would not be done on 5/2/08 as scheduled. This was the first time I heard of a required permit, despite the fact that I have communicated with the contractor s staff about installation dates on several occasions. I am particularly offended that no one contacted me. I had to call to get this information. I discussed this issue briefly with Tammy on 5/1/08 (briefly, because I was at work). I discussed this on 5/2/08 with Dottie. Dottie attempted to get a manager to speak with me about the issue that day, but none were available. I would have to talk with Tammy. I have left messages for Tammy to call me back and thus far I have not heard from her. I have reviewed all the paperwork signed when I made this purchase.

CATEGORY home remodeling

A

RATED

11/27/2006

Blake installed the door and he did an excellent job. He was timely and took time to complete a quality installation. Will definitely use their services in the future.

DESCRIPTION OF WORK
Installed steel door and storm door at rear entry of home.

CATEGORY doors

Services Offered

GENERAL REMODELING, NEW CONSTRUCTION, KITCHEN AND BATH DESIGNS, CABINETRY, FLOORING, DOORS & WINDOWS.

Services Not Offered

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General Information
Free Estimates
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Payment Options
Check, Visa, MasterCard, Discover
Senior Discount
NO
Emergency Service
Yes
Warranties
Yes