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Pool And Spa Cleaning reviews in Cary

  • F
    Peak Pool & Spa Service
    Very bad experience. My replacement in ground vinyl swimming pool liner was installed with numerous wrinkles. The company owner said that they would smooth out once the pool was filled with water. After water, the problems just got worse. There are so many wrinkles that it is very difficult to vacuum. Also,I discovered that debris and rocks were left underneath the liner making the surface rough and uneven. I have had this pool for over 30 years and liners have always smooth and solid. The liner is also now beginning to come out of the track. Never came back to paint coping. This is a disaster. I have made numerous calls, email, and texts to give the company the opportunity to fix the problem. The company owner has scheduled many appointments to come back but he never shows up.
    - Monte M.
  • A
    Triangle Splash
    Since my original review, Howard at Triangle Splash is the only person we call to open and close our swimming pool. He always does a great job (in fact he even does some extras that we did not ask him to do) and his pricing is very fair. He knows what he is doing and he is great to work with! I would not hesitate to use him for regular pool maintenance if I did not do that myself!...
    - Laurion M.
  • C
    Rising Sun Pools & Spas
    The service guy was fine and he gave us several tips on cleaning and maintaining our pool that was extra and has turned out to be good advice. Trying to schedule them to come out to our home was a nightmare. We could never get anybody to answer the phone and when we left a message they didn't return our calls. The cost of the cleaning materials seemed very high and they charged us an extra travel fee just to come to our home - no other company has ever charged us this fee. Will not be using them in the future.
    - Anthony R.
  • A
    AQUA HAVEN POOLS
    Aqua Haven Pools has just completed a refurbishment of our 20 year old vinyl lined pool. Their work included replacement of the liner, drain and inlet covers, removal of the aged concrete pool deck and replacement with a paver deck. All of this work was done on-time and as promised. The owner, Scott, is clearly committed to customer satisfaction. I highly recommend Aqua Haven.
    - Gregory M.
  • A
    Triangle Splash
    Howard arrived on time and set to work preparing the pool for opening. He did an amazing job bringing the green pool water back to crystal clear with vacuuming, brushing, skimming, and chemicals. A second visit was required 2 days later to do a final vacuum and clean up. He cleaned up everything and packed away and stored the large pool cover. We were very happy to have found Trinagle Splash.....Howard is hard working, efficient, and very reasonable. His years of experience in pool maintenance are apparent and I was able to learn a lot of tricks and tips talking to him while he was here. We will definitely be calling him again!
    - Laurion M.
  • A
    AQUA HAVEN POOLS
    I was very pleased with installation workmanship. Existing lumps in the pool floor (that had been there since the original installation of the pool) were eliminated, and the new liner looks great!  It's now 2 months out and we've had no problems.
    - I received quotes from Rising Sun and from Aqua Haven. The 3rd provider I contacted was completely booked and unavailable.
    - Aqua Haven's quote was slightly lower than Rising Sun's quote, and I appreciated that Scott came out to look things over before providing the quote (Rising Sun did not).  
    - Communication was not Aqua Haven's strong point. A key factor in making my decision was how quickly the work could be scheduled and completed. Rising Sun had indicated a 6 week wait, and I thought Aqua Haven had indicated  a 2 week wait - however, I later learned that the 2 week  reference represented only to a portion of the job (the amount of time to receive the liner once it was ordered). The work was completed within 6 weeks.
    - Aqua Haven's selection of liner patterns was limited, however we are very happy with the pattern we chose.
    - While the initial timeline changed, in the end the work was completed a few days earlier than the final plan called for - a pleasant surprise that readied the pool just in time for us to enjoy it for the weekend.
    - Dan S.
  • A
    Surface Specialists of the Triangle Inc
    Shannon brought back the finish of the cultured marble surface of our whirlpool tub and window seat.  It looks like new, very shiny. Shannon is a very pleasant person and cleaned up, leaving no evidence that he had worked there.
    - Marilyn G.
  • A
    AQUA HAVEN POOLS
    I've used Aqua Haven to repair my pool equipment in the past.  Excellent service as before.  Technician arrived on time scheduled and was able to quickly and accurately diagnose the problem with my salt generator and provide a price for the necessary repair.  Technician ordered the required parts, scheduled a time and date for return.  Service was performed and the pool is working perfectly.

     I appreciate the fact that Aqua Haven has quality personnel on staff, uses quality parts and can be relied upon to do the job right the first time every time.  I'll be using them again the next time I have a problem with my pool.  A+
    - David G.
  • A
    AQUA HAVEN POOLS
    The senior pool technician who came out to diagnose and repair my swimming pool was was exceptionally technically proficient.  He was able to quickly determine precisely what was wrong with my pool equipment.  Aqua Haven then provided me with a very accurate estimate for the cost of the pool repair and after I agreed to have the work done, they ordered the necessary parts.  A few business days later after the parts arrived, Aquahaven sent their technician back out to complete the repair.  Once again the senior technician was fast and proficient as he made the repair.  The parts they brought out were brand new and of the highest quality.
    I've had to deal with various contractors maintaining this swimming pool, often companies will cut corners by using unskilled laborers as repairmen and or by using  cheap refurbished parts.  As I've already mentioned, this was not the case with Aqua Haven. 
    I'm very happy with the price and quality of the repair service I received.  My pool is now running better than it has in the 10 years I've had it.
    - David G.
  • A
    POOL SPECIALISTS
    They were good. They were interactive. They called me back knew what they were talking about. They closed the pool while I was at work and I check it later. There were no problems, it went fine. I will use them again in the future.
    - Seth C.
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Pool And Spa Cleaners in Cary

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