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  • After 7 years of treatment with Dr. Vas, it was finally revealed to me during our last appointment together that he had not been listening nor understanding what I was telling him for many months prior. Dr. Vas has absolutely no idea what it is like to have to deal with government agencies nor does he have any comprehension of how stressful it is to have gotten a collections letter everyday, or have to call these government agencies everyday all while going to work or treatment and dealing with 2 children and an abusive ex husband. He simply could not wrap his brain around all of this happening at one time and how it effects people's moods or behaviors. Dr. Vas started out as an absolutely amazing and caring doctor....I thought. I believe he became frustrated with me as my situation became worse and thus my problems became worse. Dr. Vas did not understand why I could not just drop everything and sign myself into a residential treatment center. I tried to explain that I have bills and a job and that I would be homeless upon discharge from the residential treatment center. I suppose he did not care. I can tell you that Dr. Vas ended our relationship under the pretense that it was going to be a regular appointment. I can also tell you how devastated, hurtful, and horribly he effected my mental health. I am still suffering from the trauma of him leaving me among all of the others who have left me in my life previously. Apparently Dr. Vas did not care or think about that because all he kept saying to me is "I know this is hard." No Dr. Vas. This was NOT just hard. You damaged me...and added to my experiences of trauma and abandonment.
    - Sharon S.
  • Dr. Vas saw me for over 6 years so imagine my surprise when he called me in for an appointment only to tell me he didn't wish to see me again. Dr. Vas used that session to haul blame at me, shamed me. Made me feel ashamed and horrible. Several people and I begged Dr. Vas to take me back because they knew what this would do to me but he was consistent and did not take me back. Money exchanges in this office are somewhat suspect with charges showing up without any discussion as to why they are being charged. Dr. Vas devastated me and I am still quite affected by the way he handled the termination of our working relationship. I still cry about it. It still hurts me. I still don't understand HIS feelings towards it because all he was able to do is blame me for everything. Dr. Vas simply wrote to me that "I know this is hard." Um...NO...you don't understand anything about me. It turns out that I was talking to Dr. Vas for about 3 months about a particular situation that I was dealing with and during this termination, he absolutely demonstrated absolutely no concept of what I was saying. Dr. Vas will stand up for his colleagues before he will give credit for his "crazy" patients. It does not matter if his "crazy" patients are right in the situation, Dr. Vas stands with his colleagues. There were times during the 6-7 years that there were problems with colleagues and he absolutely took an entire session to hurl blame on me and never mentioned that his "colleague" may have been involved with the issue. During our working together, Dr. Vas clearly got angry at me. He clearly got tired of me. He clearly got frustrated with me. He told me I have no empathy....and I'm not quite sure why he believes his patients should have empathy for him....but whatever. ***Just so you know how shady this practice is..... I have already written a review about this doctor however he changed the address to his previous address so that my scathing review did not connect with his present practice. Make no mistake, as shady as that is is as shady the practice is.
    - Sharon S.
  • I saw Dr Vas for 5 years for significant psychiatric problems. At first, I absolutely adored him and thought he was absolutely an amazing Doctor who listened and cared and really understood. A few weeks ago, I experienced a suicidal crisis and the next day, Dr. Vas decided to take a full session to shame and belittle me while telling me for 45 minutes why he could no longer provide services to me....after 5 years of seeing him sometimes 2 or 3 times per week. Pretty much Dr. Vas took absolutely NO responsibility for the relationship and blamed me for not being compliant with treatment, for lying etc. During this time, I experienced a divorce of a 27 year old marriage where my ex left me desolate. Dr. Vas had absolutely NO empathy or ANY understanding what life is like having to contact government agencies and defer bills and constantly deal with unexpected contacts everyday. For months, I attempted to have him understand what my life was like as a poor person, and he obviously could never wrap his brain around the concept of having to wait on hold for hours, provide documentation after documentation to the agencies, having to go to the agencies and wait for hours all while trying to keep a job, a house, a car, etc. Dr. Vas could totally and completely not relate. During our final appointment when he took the opportunity to shame me while in a suicidal crisis, it became completely clear to me that the entire 5 years was a sham. Dr. Vas clearly did not listen or care for me. He heard what he needed to hear to prescribe meds....and then dismissed you from his office. The time between my two last appointments was 3 weeks. The week I knew I would have problems I attempted to make a appointment and was told he was totally booked up. I was suicidal and they could not get me in. Dr. Vas is probably a great clinician if he does not need to relate to you over a budget or anything like that. The last thing Dr. Vas said to me during that last visit was "You have no empathy". Since when does a psychiatrist expect his patient to have empathy for him? Isn't that supposed to be the other way around? I would run...not walk. So many other practices in the area.
    - Sharon S.
  • I would avoid this doctor at all costs - this doctor does not hesitate to lie and has very questionable morals and ethics. This doctor helped put me in a horrible legal situation that threatened my freedom, cost me thousands, and could have destroyed everything I worked so hard for. Please look up this doctor on the North Carolina Medical Board website. You will find some very disturbing information about his past...
    - Brendan M.
  • In just a few months, Ann Marie helped me with issues that have caused me problems for over 20 years. She made it easy to see them from another perspective, which minimized them and then they disappeared. Since 1991, I've tried to solve those problems through counseling. I saw one counselor for about eight years, one for one year, one for six months, and tried various other techniques to help. Nothing worked. Ann Marie's help was incredible - fast, simple and thorough. The toughest problem was sexual abuse issues I've held for 40 years. She also helped with issues with my mother and sisters, and we discussed career and self-image. I saw Ann Marie for six months. When I need counseling again, I will go to her.
    - Julie T.
  • Appointment was rescheduled 5 (yes, 5 times)  for various reasons.  When we finally were allowed to show up at the office, we were sent home without seeing a doctor because we didn't meet their patient criteria,  Gosh darn, that would have been nice to know 2 months ago! 
    This was cruel, and only done for the love of money.   Shame on y'all.


    - Maureen A.
  • I've had two appointments and have found that the hypnotherapy working. I have less of an urge to pick at bumps and scabs on my body. I have noticed a decrease and the fact that she stated plainly that it is going to take some time.
    - Eileen D.
  • Dr. Olarte is very approachable and understanding. He asks a lot of questions and your general mental status and any other factors. such as work and family, that can have a positive or negative impact. He is a good listener. He is flexible with the treatment depending how you are responding.
    - IGNATIUS B.
  • I was having trouble switching anticonvulsant drugs and went to my neurologist for help.
    In November I'd seen my neurologist's nurse to get a prescription for a different drug; the one I was on was too depressant, and I knew another I'd been on before that would wouldn't cause me problems. She gave me the prescription I needed, and I started the drug switch. Once I was on the new one, I started getting off the depressant one. But getting off of it kept giving me seizures.
    In December I saw my neurologist to help. He gave me a prescription for the lowest dose to help me titrate more gently. We scheduled a follow-up appointment for June.
    Using a lower dose didn't help. I tried everything I could think of, but couldn't get off of it. I knew I had a follow-up appointment that was several months away and getting appointments with that doctor is hard, so I waited. And I tried new strategies to get off the drug during those months, but nothing worked.
    In May their office called me and bumped my appointment. They said I couldn't see him - I can't remember how long they said I'd have to wait, but it was too long. So they offered me an appointment with his nurse in early July and I took it. Then in June they called an bumped that appointment another week. 
    Finally I saw his nurse. We discussed my problem and decided the only thing to do is to send me to UNC's neurology group. I asked her to find out who the best person at UNC to help me is, and she left the room to find out. She came back about 10 minutes later, and brought my neurologist with her. He ended up talking with me for at least 20 minutes to help resolve my problem. During that talk I told him my appointment had been bumped twice and I would have liked some way to contact him,. So he gave me his email address and told me which office to ask for if I call their main number.
    The resolution he gave me was a prescription for a third anticonvulsant to suppress the seizures from the drug I was getting off of. It worked. That was a relief after 9 months of trying to get off of it.
    I had another follow-up appointment with him three weeks later; that was Aug 8. I told him about the seizures I'd had during those three weeks and that the third drug was giving me issues, too, and he told me to stay on the third drug. 
    A few weeks later the third drug gave me side-effects that seriously incapacitated me. I emailed my neurologist twice and left a voicemail. At the time I'm writing this I haven't received a response.
     
    I couldn't wait, so I decided to stop taking the drug. 
    I have pretty much experience with my anticonvulsants and my neurologist knows that, but they can be dangerous drugs, so I would have liked some input. But I didn't expect any. Communication with Raleigh Neurology is extremely limited and always has been - I've used them since 2001. There aren't many other options if you need a neurologist, so it's something I've learned to live with.

    One week later:  
    Raleigh Neurology still has not returned my call or emails. My lymph nodes and gums are still swollen and my blood pressure is still abnormally high from that experience (checked and noted by my dentist, who verified it was an adverse reaction to the drug I was put on, phenytoin (Dilantin), and that Raleigh Neurology did not respond to me about).

    Also, yesterday I received a second bill from Raleigh Neurology for my last treatment (8/8/13). So I was double-billed. Their billing department handled it well - I called, they saw the error and accepted it, but couldn't change it because it came out of their billing company. They said the billing company will make the change. They told me to throw out the extra bill, but I'm keeping it just in case. That error never should have been made.
    - Julie T.
  • Excellent physician, very smart. Up to date on conditions and treatment options. Focuses on problem solving and broad thinking to diagnose issues. Consults with other physicians re problem diagnoses. Comfortable, homey office atmosphere, putting patients at ease. Friendly staff and very helpful on phone. Usually a long wait time but worth it to have Dr. Cook's consult.
    - Larue C.
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