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Pet Care & Health reviews in Boone

  • A
    Queeny's Pet Palace
    Excellent ...was informed dog behaved and were able to get all knots and mats out. I am not a fan of the doggie cologne. But, this is my first time ever in 45 years of personal dog ownership that I have taken a dog to the groomers. Next time, I know to ask them not use the cologne. I am. Hooked on letting someone else do it on cranky dogs.
    - Laurel G.
  • D
    Animal Emergency & Pet Care of the High County
    when I got there they had me sign a form saying i would pay any charges up to 500.00, and anything more would be decided on later. I've been there before and been pleased, so they took my cat back and  examined him and the vet told me he'd been hit by a car and that basically his head was "run over".He said they'd keep him overnight,but that he'd need a lot of very expensive care, and there still were no guarantees of a good outcome.This overnight stay would be 1,500.00-2,100.00. They had already done x-rays, an IV, pain meds, a catheter, and then told me that he'd been hit by car, and that it was real bad.So, what i want to tell people is this: they ran the bill to 481.00, and then told me of the diagnosis, and charged me a ton of money, when my cat was so fatally injured. My husband went back to look at him one last time and he said that  even his lower jaw was crushed.The vet did tell me about the many broken bones in his skull and face.I'm very upset that they did so many things to run the bill up to the maximum amount that I'd agreed upon before telling me how bad my cat was really hurt, and we had to euthanize him, which was so sad.I felt they were only caring about getting as much money from me as possible.
    - Donna C.
  • A
    Animal Emergency & Pet Care of the High County
    I'm really impressed. They're good. Their vets are different vets each day but I've been waited on by all three of them because I have a cat that likes to fight. My regular vet is pretty old and when he retires I think I'm going to change to these people because I really like them. I don't like my regular vet's partner.
    - Nina-Jo M.
  • A
    Appalachian-New River Veterinary Associates
    Dr. Kreis provided much advice and care for our 17 year old kitty Bean, who had cancer in her lower mandible. Dr. Kreis explained all of the possible options for treating Bean, from managing pain to radical removal of her jaw. We chose to manage Bean's pain rather than putting her through the trauma of surgery at her age. When the time came to have Bean euthanized, Dr. Kreis was very understanding and let us choose whether or not to stay with Bean through the end (we stayed). They provided a small footprint with a quote as a keepsake. I didn't think I would care about that, but it is such a great memento of Bean. My only negative comment about New River Vet would be the cost of the euthanasia, which was about $200 greater than what I paid at my vet in Missouri, when we had to euthanize our other kitty who had kidney failure. Regardless, we really like Dr. Kreis.
    In late May we acquired a 4.5 month old puppy, and Dr. Kreis handled him gently and expertly. She introduced herself to him, allowing him to smell and accept her before treating him. In contrast to that, a few weeks later (June 10) we had to take our puppy to a different vet while out of state in Colorado. The other vet (Dr. Ickles at Park County Animal Hospital) went right in and started aggressively man-handling Django, who did not take it well. It truned into a wrestling match, during which Django howled and whined in terror. Dr. Ickles blamed my husband and I for not getting Django used to having people handle his paws and touch his belly. (We rub Django's paws and belly daily and wrestle with him regularly with no problems!) Needless to say, we are waiting to complete further treatment until we can get back to North Carolina and Dr. Kreis! Also, in this case, we feel that care for our puppy at New River Vet is a good deal, as we were offered a puppy Paws Plan. This includes all of Django's shots, worming, and neutering, plus 4 other visits for $300-400.
    - Jennifer G.
  • A
    Groomindales
    They do a really good job, and the place is clean. I like that they answer the phones (it doesn't go to voice mail) and thry are flexible about pick-up times, my malti=pom rescue had a very neglected coat and they did a beautiful job.Also, here is an example of how much they really do love dogs...........my sister picked up a stray and terribly negleted little dog by the road. He was covered
    in fleas and clearly miserable. I told her to call Groomingdales and see if they could at least make him more comfortable till we could see a vet the next morning. We called Groomingdales at 4 in the evening and told her what was going on with this dog and she said to bring him in.She worked on his coat for at least 2 hours, bathed and dipped, and clipped his nails, and groomed, and he looked like a completely different and much happier dog. She certainly didn't have to take this dog right in at closing time, and stay an extra 2 hours, but she did, and she was honestly glad to help. I love Groomingdales.
    - Donna C.
  • A
    Appalachian-New River Veterinary Associates
    Pet Canine, Female, 2 years old was impulsively eating grasses for over 15 hours straight, drinking water, vomitting and soft stool, she seemed anxious. After trying Pepto Bismol and it still continued but the water consumption dropped off, this was out of the normal for this dog and I was suspecting she might have ingested something foreign. I went to App New River and want to see our regular vet (Dr. Cathy Kreis) whom I have a great working relationship with and understanding of knowing the cost prior to each test; unfortunately, I saw another vet in the practice and had no idea on how he operates or knows the business nor did he know this dog. Nevertheless, I wanted to see x-rays of the mouth to intestines, looking for a foreign object. The vet did see a large grass ball. Additionally, the vet performed all the blood also prior to giving me the info on the xrays. Which I felt that it made the bill much higher, on the other hand the vet was being thorough looking for infections since she came in with barely an elevated temperture. This vet as concern that the grass ball might yet stuck in the stomach and that she would be getting dehydrated. An order us to go to the 24 hour emergency vet down the road a mile or so for an overnight observation and hydration, its was 5:30 pm). Instead I decided after $480.31, I could not afford the emergency vet and I would go home and force fluids in her (work in a kennel when young and did some of this care) and watch carefully for any distress changes. I rubbed her belly and every 30 minutes for 5 hours gave her 4 ounces of gatorade for the electrolytes. By midnight she was calming down a resting well. In the morning she had a bowl movement and later that day passed a large grassy stool.
    I love our normal vet Cathy Kreis and would highly reccommend her. She is very thorough, cost aware and justifies the need for each. Her knowledge is among the best vets I've met and she isn't affraid to call a specialist or Univerisity for other ideas (at no additional expense to me) when a pervious dog was very sick. And saved him for quite a while. And when the time can to euthanized it she made every effort to keep everyone calm and collected and came to the car to perform the procedure. She is so kind and loves the animals.
    The question below makes no sense and I have no idea when the Veternarian built the office/home but it was remodeled in 2012
    - Laurel G.
  • A
    Appalachian-New River Veterinary Associates
    Vet was very thorough in her examination, and offered a variety of solutions to my cat's arthritis and other problems.However, people skills were just "ok"! Her explanations were a bit dumbed down -- I would prefer to be treated as an intelligent individual. However, her concern about my cat was evident.
    - Jennifer G.
  • A
    Appalachian-New River Veterinary Associates
    They are awesome. They have an individual pet portal online, which gives details about your pets vaccinations and checkups that is going to happen. They send personalized postcards with the picture of a dog of the same breed. They are on time and take care of your pet and you. The facility is very clean and they get me in and out easily. Every time I go there it is very personalized and I will use them again in the future.
    - Stephen S.
  • A
    ANIMAL MEDICAL CTR OF BOONE
    Cara Roten is the veterinarian at the Animal Medical Center of Boone.....and she is the best vet in Boone.  I've tried several other vet's offices and my dogs have either been misdiagnosed (was told an abscessed tooth was a bee sting and had to return later with a much sicker dog to have the tooth removed) or test results have been improperly interpreted (was told my 6 month old puppy had KIDNEY FAILURE when she was, in fact, dehydrated after having been restricted from water prior to her scheduled spaying surgery).  Cara and her staff have compassionately cared for my small, 16 year-old mutt and my 100-pound purebred Shepherd.  I appreciate Cara's honesty and directness about what is in the best interests of my dogs and her care for them and me in approaching their veterinarian care.  The vet tech and support staff (especially Jamie and Kelly) are also great at answering questions and helping to care for my dogs.  I especially appreciated that the staff sent me a card after my old dog died.....their caring and compassion for me during that process was evident and much appreciated.
    - Carol O.
  • A
    Groomindales
    Everyone was incredibly attentive and kind, to us and our dog. They took great care of our dog, and they were very careful of the various health conditions she has (which have made grooming difficult for her in the past). They also gave her the best "shave" I've ever seen. We really didn't care how she looked, we were trying to cut down on shedding because our dog has such long hair, but they gave her the best cut I've seen, so she looked like a yellow lab puppy.
    - Carolyn E.
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Pet Care Providers in Boone

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