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Bathtub Refinishers to Avoid

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Over 218 reviews for
Black Mountain Bathtub Refinishers from people just like you.

A
"
the service tech arrived on scheduled and explained the work he would perform. The entire process was performed quickly and the results" were outstanding. The tub looked brand new.
explained what should and shouldn't be done during the next 24 hours and left information for me to review. I would certainly used this vendor again.

-Terry R.

F
"Between a slightly racist comment and overbearing sales techniques, I can't recommend this company's North
office. We live in an" older home (1920's) with an original cast iron tub that is peeling. We filled out a form online to obtain an estimate for a bathtub liner, and we were called within an hour to schedule an in-home estimate. We are seeking different options for our bathroom (including a full remodel or just re-glazing the tub), so we just wanted to obtain an estimate for a bathtub liner so we could appropriately weigh all of our options. We made it clear that we were not interested in a surround and that we were only interested in a bathtub liner. They were very professional, but that's where the positive experience ended. On the day before our scheduled an appointment, the call center called to confirm the appointment and to "make sure that the 2nd homeowner would be home." They named him by name, which was very odd because the name was never given to this company. I know it's public information on the county website and I understand why they do this, but it was a little weird. The man arrived on time to provide what we thought was a quick estimate for a bathtub liner. We told him that we were in the beginning stages of exploring all options for improving our bathroom. We were also told that they don't do bathtub liners without surrounds, which begged the question of why didn't the call center tell us this. His sales technique was to point out how all of the other options were bad options: a) a full bathroom remodel would cost $16k, b) other bathfitter-type companies offer a subpar service, and c) reglazing the tub would cost over $1k. While I can't vouch for other bathfitter-type companies' services, his estimates for other services were just plainly incorrect based on the size of the bathroom (small) and the estimates we had already obtained. It got progressively more uncomfortable as he tried to explain how Home Depot and Lowes subcontract out to the cheapest bidder. While we already knew this, it crossed a line when he said, "Getting good customer service at Home Depot is like getting customer service from Laquisha at 7/11." I was dumbfounded that this came out of his mouth. It got more uncomfortable when he looked through his book of prior customers, found a neighbor across the street, called them, put them on speaker phone (not telling them that we were listening) and asked them if they were happy with their bathfitter system. While I question the ethics of using this tactic, it was actually more uncomfortable when he pointed out after the call how cranky she sounded. He also proceeded to insult the quality of the windows that we had installed 8 years ago and the caulking job in the bathroom, and he couldn't fathom that someone would want to live in a house in Lakewood long-term. When it came time to get a written estimate, we were provided with a $6600 price tag. Keep in mind that we called to get an estimate for a bathtub liner. When he asked for our business (as expected for any salesperson), and we informed him that we weren't ready to make a decision, he got agitated. He demanded to understand what unanswered questions we had and why we weren't willing to commit. When I pointed out that we never make decisions the same day (and I gave him two examples involving granite countertops and refinishing hardwood floors), he questioned whether the issue was money. When we said "no," he pointed out that they had financing options. When we said that we don't finance anything (and to be honest, money wasn't really the issue), he talked down to us by saying, "there's bad credit, and there's good credit." When we proceeded to thank him again for giving us an estimate and that it was helpful information, he told us that we shouldn't have called them if we weren't ready to commit to a project. He quickly packed his bag, told us that he only gets 4% of his business from customers who call back, and left. He was at our house from 6:30 - 8:00pm. While they may have a very good product, we would never purchase anything from them based on their sales techniques.

-Rich N.

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Local Articles in Black Mountain

Bathtub refinishing

Over time, the bathtub can begin to show signs of wear with stains, scratches, a dull finish or other ugly marks. Bathtub refinishing is an option that can return a bathtub or shower enclosure to like-new appearance.

bathtub
Bathtub Refinishing & Liners, Housecleaning

Do you have a grimy, dirty bathtub? Get tips for removing tough bathtub stains and learn how to clean porcelain, acrylic and fiberglass bathtubs.

Your bathtub can go from shabby to sparkling in one day after being professionally refinished. (Photo courtesy of Angie's List member Ellen C. of Cape Coral, Florida)
Bathtub Refinishing & Liners

Bathtub refinishing can be an affordable alternative to a full-scale bathroom remodel. Here are the steps that go into making your tub like new in just one day.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

A professionally refinished bathtub looks, feels and cleans like brand new, so be sure to use only mild, non-abrasive products when cleaning, says Sharp. (Photo courtesy of Sharp Refinishing)
Bathtub Refinishing & Liners

Is it better to purchase a new bathtub or refinish your existing one? One highly rated provider breaks down the options and the answer may surprise you.

Inspiration & Ideas

bathroom remodel with tile bathtub and shower surround
bathroom remodel with travertine floors and frameless shower
Bathroom With Tile Wall Surround
bathroom with marble shower
bathtub with tile surround
bathroom with tile flooring and tub surround

Angie's Answers

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OK - terminology issue here. The "shower pan" is a collection liner than underlies the shower floor itself, and is designed (if built and plumbed right) to trap any leakage from the shower floor and route it to the same floor drain pipe. Example image here, copper in this case - 

http://indigochreblog.files.wordpress.com/2012/12/img_0835.jpg

It sounds like your are saying the shower floor or base unit failed - likely a fiberglass or plastic shower, which commonly fail due to incomplete support under them. This can be repaired if fiberglass, but is not usually done unless just microcracking, as it is hard to find an expert - usually you have to have a car body fiberglass specialist or a surfboard repair expert do it, and the color will not match perfectly unless you get a new gelcoat over the entire base unit. Cost about $300-500, ASSUMING the material can be repaired - true fiberglass can, thermoplastic can sometimes be welded but anyone's guess how long it will last without cracking again, plastics like PVC can rarely be fixed so they will hold someone standing on them. Any sort of repair is likely to crack again, because you have done nothing to remove the cause of the cracking which is standing on a base that is not fully supported over its full extent. Some cheepo or desperate plumbers try injecting non-pressuring type expanding foam underneath to improve the support - this does a great job of supporting it but unfortunately supports mold, so starts stinking in short order as a rule.

The normal fix is to remove and replace it, because once it is out there is no sense in putting a damaged one back in for the small increment in cost. Removing it means taking the shower wall liners or the bottom row or two of tile out so you can get the new base unit into place (because they overlap it), then replacing them. So, the $3000 range indicated is indicative of this type of job, which typically runs from a very low of around $1500-2000 for an identical base unit, to more typically $3-5,000 depending on whether a shower enclosure or tile walls. Of course,when the new one is put in, it is CRITICAL that it be fully supported - this means rubbing plumbers rouge or similar marking substance on the bottom, test fitting it, and then lifting it out and checking that all the stiffener ribs and support pads made contact with the pan, and making adjusments as necessary until it has full contact, then standing in it and rocking back and forth to check for any points not making full contat and fixing them.

The $10,000 plus numbers you got must have been for entire shower replacement down to the joists and studs, and the $30,000 range number would be typical for a full bathroom remodel with new shower or shower/tub and doors and surround, wall finishes, vanity, sink, toilet, and flooring and door.

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Bathtub Refinishing reviews in Black Mountain

B

Rating
Black Mountain Bathtub Refinishers Provider Name Locked
does a good job and the office staff and owner are responsive & professional.
Depending on the technician, you can get a good job, but the material has its limits. I also think the minimum price for a cosmetic scratch or chip is a tad on the high side for minor repairs, but if you need a lot of work, the price may be OK. (Price went up to $185 from $165 last year.)
Unfortunately, in my experience, this type of finish doesn't hold up that well, so despite the skill of the applicators, when at all possible, I'm switching to powder coating. If I cannot have an item powder coated I would definitely call
Black Mountain Bathtub Refinishers Provider Name Locked
for an estimate.
Be sure to insist the worker uses an exhaust fan because the fumes are fierce.
- cara C.
A

Rating
I spoke to
Black Mountain Bathtub Refinishers Provider Name Locked
regarding the process of the work. He was very nice and he returned my calls very quickly. He answered all my questions and explained everything. I was very impressed. Although I have decided that this isn't the solution that going to work best on my bathtub.
- Sheila H.
A

Rating
Overall, it was a great experience.
Black Mountain Bathtub Refinishers Provider Name Locked
is very professional and communicated with me via text message, which is very convenient on the day of the install. He showed up on time and finished a little earlier than planned. In the end, I had a brand new bath tub and shower without lifting a finger. I would use him again.
- Tom G.
A

Rating
Black Mountain Bathtub Refinishers Provider Name Locked
was very professional, polite, and exhibited such fantastic customer service! WOW is all I have to say! He started the job on Saturday and realized it was going to take a wee bit l longer. Believe this if you can ....he came back on SUNDAY to finish up!!!!! Thanks
Black Mountain Bathtub Refinishers Provider Name Locked
I will see you this summer for more home improvement jobs! ;-)

- Richard L.
A

Rating
Black Mountain Bathtub Refinishers Provider Name Locked
arrived on time and did an excellent job on the bath tub. He kept areas of the bathroom covered to avoid any possible over-spray from getting on other surfaces. The next day he called to let use know he would arrive later than first scheduled and he arrived when he said he would. Job was finished in two days and what smell there was was gone by the second day. Tub looks like a new tube with new caulking and a great finish. Will be using
Black Mountain Bathtub Refinishers Provider Name Locked
for future refinishing jobs. Highly recommend this versus tearing out a tub and going through a total tub replacement.
- James W.
A

Rating
Black Mountain Bathtub Refinishers Provider Name Locked
was on time, knowledgeable and pleasant to work with. All went well except he put curved rod in too close to back wall - he came back and moved the rod, and siliconed the holes. Most impressive - he gave us a written guarantee that Bath Fitter would return free of charge if the repair failed.
- RUSSELL & PATTY S.
A

Rating
Black Mountain Bathtub Refinishers Provider Name Locked
was referred to us by
Black Mountain Bathtub Refinishers Provider Name Locked
of
Black Mountain Bathtub Refinishers Provider Name Locked
Building and Remodeling (an Angie's List company) to repair an unattractive patch job on a fiberglass tub/shower unit. She arrived on time for the appointment and completed the work in about an hour. She provided a detailed description of what she was going to do, and then she went to work. She matched the color of our unit and feathered the repair in to avoid the appearance of a repair. She provided advice on ways to clean and care for the unit in the future, and she charged us $95 for the service. You would never know that it had been repaired. We are delighted with the results.
- David R.
F

Rating
I called several times to schedule work … left multiple messages with a live individual, and my calls were never returned.
- Carl D.

All Bathtub Refinishers in Black Mountain, NC

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-Team Energy

131 Garren Creek Rd
Fairview

Al's Remodeling

1010 Indian Hill
Hendersonville

Asheville Kitchens & Baths

1051 Haywood Rd
Asheville

Barefoot Brothers Service Company

P.O. Box 18811
Asheville

Bath Fitter

4 Long Shoals Rd
Arden

Cahaba Scapes

2130 11th avenue north

Carolina Home Lift LLC

PO Box 6511
Hendersonville

CT Enterprises Construction LLC

82 E Chippendale Dr
Mills River

G & M Construction

P.O. Box 6561
Hendersonville

GlazePro

476 Blackberry Inn Rd.
Weaverville

Handy Home Helpers

68 Wild Turkey Trail
Hendersonville

Hendersonville Custom Painting & Remodeling

211 Windsor Ct..
Hendersonville

JEFF EASLEY REFINISHING

144 BROWN RD
Asheville

Marty's Flooring America

23360 W Valencia Blvd

New Dream Renovations

10 Freno Dr
Asheville

Robbins Tub Repair

30 Misty Ridge Ln
Leicester

T's Construction and Property Preservation

111 N Mapleton Dr
East Flat Rock

Two Day Bath & Shower

565 Long Shoals Rd
Arden

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