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Roofing reviews in Banner Elk

• A

  Tried & True Roofing/ Construction

  Phillip came gave us an estimate and then had the work all completed as promised. He and his crew were very nice and polite and did a great job. They also made sure they did not leave a mess like our last contractor did. We would definitely hire them for future jobs.
  - Terry K.
• A

  Heisey Enterprises

  The roof looks great. This was a difficult job as portions of the roof are high and steep. The gutters and fascia look great. The windows look great. The screens are tricky and were handled with care.
  - Pat H.
• F

  Parker Roofing

  The roof turned out beautiful and the crew did a great job.  We were very pleased with the project until we discovered the overbilling of $940.00.  Parker Roofing missed a payment we made in their accounting process which resulted in an overbilling.  When we discovered the mistake and sent him copies of the cancelled check, proving the payment, he stopped returning any communication.  It has been 4 months since we asked for a refund of the overpayment and he has not made any payments or responded with intent to pay.

  
  
  - Wendy B.
• F

  Walters Home Improvement

  I called Lee on Monday, saying I have a dormer that's leaking. He said he'd be here between 8:30-9:00 a.m. the following morning. I didn't see or hear from Lee. Today is Thursday. Lee called and said he got tied up on a job in Boone and was sorry he was late getting back to me. He asked if I still wanted him to come. Absolutely not!
  
  - Peggy M.
• B

  Parker Roofing

  Project went well considering the many challenges faced due to deterioration of the building. Some work which had not had prior authorization as stated in the contract was initiated and completed. This resulted in a higher cost of the project than budgeted. Contractor charged extra for coping which should have been in the roof pricing.
  - Christie V.
• A

  Weather Tamer Home Improvements

  My expectations involve: having options including the latest products and upgrades; knowing the price points and benefits of options; estimating a time to start and finish the work and then adhering to the agreement (weather permitting); and responding to my calls, questions, and concerns. 

  Mike and his staff met my expectations.

  Mike met us at the property as scheduled. He went over our options and pricing. He completed a contract while on-site, we paid 30% down at that point.  He indicated the job would start in 4-6 weeks depending on weather.  The job began on the 7th week because of weather and was completed within a few days.  Anytime I called, I received an update on scheduling.  He called when the job was complete, sent a picture, and I paid over the phone. 

  I could not be happier!  This small house is under complete renovation. The roofing and Weather Tamer are the ONLY part that has gone as planned and according to schedule.  If other contractors were as professional and reliable, my experience with North Carolina Mountain area would be a lot better.

  The city inspector was very complimentary and said the roofers really knew their business. They put in extras that were needed to address high wind conditions. The inspector was surprised and very pleased.

  I did not compare prices, so I can not speak to whether the price is high, low, or average.  I will say that you might find someone at less cost, but you might not get the product quality or service either. 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  

  I feel that I received a good quality product at a reasonable price and in a reasonable time frame.  In the North Carolina Mountain area, you can't ask for much more and it feels like a miracle when it happens!

  
  

  - Gayle W.
• A

  Weather Tamer Home Improvements

  Arrived and began the tear off of the old roof.  Installation was a 3 day job. because their supplier shorted them on 2 or 3 metal panes.  That necessitated a return visit on the 3rd day to finish up.  Clean up was thorough and the roof looks good.  I originally selected this provider because he had good ratings on Angie's list.
  
  - David H.
• A

  Parker Roofing

  Tony Parker is the ONLY roofer I will ever use. I have used him to replace 4 roofs for the condo association that I manage. He will tell you when he can be there to replace your roof, telling you if he has other commitments, always managing your expectations. He shows up with lots of guys and does the job in a matter of a days. I tell everyone I know . . . don't use any other roofer other than Tony Parker. He stands behind his work, always uses good quality materials and is just really a nice guy. Honest and Professional, he's your guy.
  - Renee C.
• A

  Parker Roofing

  We were given an estimate which we submitted to our insurance company. It was immediately approved without a visit from the adjuster because Mr. Parker has a reputation in the area for his honesty and quality of work. We had to wait a couple of weeks because of Mr. Parker's commitments to others whose roofs had been damaged by the same hail storm. One evening around 9 p.m., we noticed a leak in the hall. I called Mr. Parker and he drove an hour during a rain storm to place a tarp on our roof. Once started, the work was completed in one day with six workers on the site.
  - Jewell P.
• A

  Heisey Enterprises

  As always they provide excellent service.
  - Pat H.