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Auto Shop reviews in Whitehall

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  • First Willy's was much lower on his estimate to do the repair than other repair shops in the area and the final bill came in a bit under the estimate. After receiving the car back ran exceptionally well however, within a few hours it started making noises so I brought it back to Willy's shop that evening and parked it. Willy's came in on a weekend day they were closed and repaired the problem completely with no additional charge along with a SINCERE apology for the trouble. As we all know to err is human however to completely back up his work, no additional charges and above all come in on a day off to expedite the repair is very uncommon!!! I would highly recommend to everyone.
    - Ronald R.
  • Went to buy a used pick up truck from them. Once we obtained the truck and began driving it found it had a major problem with the motor. Was overheating and leaking coolant had to stop every 30miles to add coolant and water in.Found that the coolant was getting into the oil which is a serious problem could mean the entire motor would need rebuilt or replaced depending on how serious it is if has a cracked block would have to replace it and not just rebuild. Their maintenance department also never caught the leak which was a very easy catch.had they just checked the oil. Company was called immediately about the problem and told we wanted our vehicles we traded in returned due to the fact we did not trust them to properly fix the problem since they swore that the truck was thoroughly gone over and was in perfect running order when we bought it. They said they were going to fix the truck but never returned calls when we tried to find out when they were sending someone to pick it up for repairs or how long we would be with out a vehicle as a result which left my husband stranded with no vehicle and struggling to find a ride to work each day. Once we did get them to return the 2 vehicles we traded in we found that both had been broken into while on their lot;. They first tried to say we gave the one vehicle to them with the window broken and stereo missing which was a lie and the glass from the window was on the ground next to it and in the back seat. The stereo, amplifier, and speakers were stolen. Back hatch will need replaced as lock had been totally pried out of the hatch. Door panels were ruined when speakers where stolen out of them and plate where radio was taken from broken.The pick up had the hood latch broken and is not properly holding. Dome light was broken on it and trim ring for radio was damaged what is strange is there is nothing showing where someone entered into the truck.They offered to pay for the broken window in the car but told me were just out as far as the items stolen and other damage laughing saying it wasn't worth it to start with. In fact though they claimed to have given us a police report when contacted by the BBB they never did, in fact they stated I would have to contact the police if I wanted to have a report done. We are seriously considering getting a lawyer to file suit in order to get reimbursed for the damages and the items stolen from our 2 vehicles while in their possession. We will not use them again for anything, nor will we recommend them to anyone if anyone considers using them remember the saying Buyer beware.
    - Anita C.
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    - Deb N.
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    - Holliday R.
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    - Chrys P.
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Auto Shops in Whitehall

Companies below are listed in alphabetical order.

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