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Auto Shop reviews in Victor

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  • Firstly please note that I I have never felt so compelled to write about an unpleasant experience  that I actually wrote a negative review.
    This is my first.
      Owner / Detailer professes excellence but produced substandard results and was nonprofessional on several levels.
      $350 for a a vehicle which had dirt inside next to the seat,door jambs never cleaned and worst of all white swirl and rub marks  all over the outside of the vehicle which could be rubbed away with a finger. .
    Additionally If services are going to be charged they  need to be agreed upon, prior not simply billed as a matter of course.
    For instance pick up and delivery to my vehicle cost $40 ? 
     I had no idea I would be charged at all, I live  two miles up the road.
    The owner said he would re-do the vehicle if I wasn't happy,  so
    I brought the vehicle back. It sat from Friday at 1pm all weekend outside of the shop the following week I was told the vehicle was completed but  I was not able to pick it up in the next 48hrs.
    the owner called and  was very rude and saying he wanted the vehicle off his property immediately  (this person does not own the property this was a lie)  stated my truck being there in an empty  parking lot outside was causing problems for his business.
    Non professional behavior on numerous levels. 
    I understand  anyone can have a bad day, but if you need to re-do incomplete or poor work ,  it's certainly never  the customers fault ..

    - Anna H.
  • unknown
    - Doreen C.
  • unknown
    - Cheryl L.
  • Worked directly with my insurance company, Was completed very quick., very honest!!!
    - Amy S.
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Auto Shops in Victor

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