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Car Dealership reviews in Red Lodge

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  • This is the second time I have tried to buy a truck from Lithia. The first time was in 2004. In 2004 I ended up buying a truck from Livingston Dodge Ram. The short story is that I wanted a particular model, color, and accessory package. Lithia was only interested in selling me a truck off their lot. Livingston Dodge found the truck I wanted in Idaho, had it shipped to their dealership, and I completed the purchase. Fast forward to 2011. I decided to buy a new truck. I wanted a specific model, was willing to accept one of two colors with a specific interior color and accessory package, and communicated this to the Lithia salesman in person on numerous occassions. Needless to say, I ended up buying a truck from a dealer out of Colorado who located my truck in Wyoming. Once again, Lithia was only interested in selling me the truck they had in stock. It was not the truck I wanted. The manager called me after I had committed to puchase my new truck and was very aggressive regarding their willingness to get me the same truck. He border on rude by intimating that I had not clearly communicated my purchase criteria to the salesman, which couldn't be further from the truth. My last visit to Lithia regarding a 2012 Ram included a conversation with the salesman in which I said to him, "so I either buy the white Longhorn you have on the lot or buy the sage green from the dealer in Colorado?" His response was, "yes, I guess that's about it." That is the end of my 2011 truck experience, but as an aside we just purchased a new Ram truck two weeks ago. I actually called Lithia and asked if they had or could located the model we were looking to puchase. I was told the chance of finding a brand new 2012 Ram 3500 diesel was zero. We found it in Las Vegas. It is in our garge right now.
    - Elizabeth M.
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Car Dealerships in Red Lodge

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