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Tutoring reviews in Missoula

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  • I bought Archaeology magazine for a train trip and thought well that was interesting read I'll get a subscription. I sent in the little card and shortly there after received a bill. I pay all my bills thru Bill Pay. The bank sent the payment. The magazine received the payment and processed the check. I have a copy of both front and back of the cancelled check. I did not receive the magazine. Instead I received letter after letter demanding I pay the bill. Call number one I was told I could be a thief and just trying to get away with a free magazine. Call number two asked for a copy of the cancelled check. I sent a hard copy to the address listed on one of the

    "Demand for Payment" letters. Call number three I was again treated like a criminal and informed the bill had been sent to collections and to clear up the matter I should just pay another $23.95. To which I replied "no thank you". I sent a second letter with another copy of the cancelled check and asked for either a remittance of $23.95 or please send the magazine. To date I have received no correspondence including the magazine. To be so rudely treated over a magazine subscription? Your kidding right. And then to have the bill sent to a collection agency. What the ....... Well you get the point. It's not the lousy money. It is the lack of response, the awful billing department and being accused of thievery.
    - Beverly D.
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Tutors in Missoula

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