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Hauling reviews in Missoula

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  • Justin, the owner, sent an employee to do the work.  The employee came to our home without the proper tools or equipment and proceeded to dry cut the concrete without a mask or equipment to contain the dust.  We ended up with half of our house covered in a cm of concrete dust and after 8 hours of work, not one ounce of concrete was removed from the space.  We were told  the mess would be contained and cleaned up appropriately because the bathroom was in the middle of an apartment occupied by renters. Needless to say, the worker did not clean up.  In fact, we had to pay someone to come clean the house (walls, ceilings, every single item in the rental other parts of the basement).  I asked Justin to come see the damage, but he refused and even sent his worker to get his tools while he knew we would be gone.  He entered our house with no one home (rental people had left a door unlocked).  Justin refused to refund our original deposit or pay for the cleaning.  We also had to compensate our renters for the days they could not occupy their house as well as the extra cleaning and laundry.  All in all we lost $700 and now have to pay someone else to do the job.  We gave Justin the chance to make it right, but he refused.  Very disappointed.
    - Ryan K S.
  • I bought a big deal coupon for $79.  I was a little disappointed with the description of their size of how much they will take away.  It is little hard to assess for a non expert to judge how much you have is going to wind up being according to their cost.  The guy that I spoke with about arranging the time to come and meet and the guy who actually evaluated  what I had needed to be hauled away and the two guys that did the work were extremely professional.  They were very polite and nice.  They were efficient and quick.  They cleaned up.  The stuff that I wanted to take away was more than the coupon.  We thought it will be ¾ of the truck but it ended up being the complete truck but he didn’t charge me extra.  For a non professional to estimate it is difficult and frustrating as you think what is going to be the final amount.  They got everything working and I appreciate that.  After I bought the coupon they called me back immediately within a couple of hours.  They asked when I want to schedule.  I was impressed with them.  After a week later I bought the coupon I had them come out a particular day.  They called me ahead of time and said they will be there in 30 minutes and they were there.  Everything was great.  I had to pay additional $120.  They were pleasant.  For them to immediately respond was great.  They were working in miserable weather conditions.
    - Jenn A.
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    - Anna Lee F.
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    - Nancy M.
  • Both experiences went very well! They’ve always been on time, polite, and have been great to work with!
    - Paisley T.
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Hauling Services in Missoula

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