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Hardwood Flooring reviews in Missoula

Real People ~ Real Reviews ~ Real Results

  • We're remodeling (a gutting job) a 1940's ranch house that was badly abused by the last owners. We discovered that the oak floors in the living room, bedrooms and hall actually extended into the kitchen and laundry, after pulling up the vinyl tile. Classic Hardwood had done the floors in our present house 14 years ago and did a great job so we called them again. They came on the scheduled day and about 10 days later it was done (that's just how it worked out for us - might go faster in a different situation). The sealer is pretty smelly, and then there are the finish coats that can't have any furniture or anything heavy on them for a couple of weeks, so it's a good thing the house was empty and we weren't living there. To do this right, you can't live in the house for awhile. I thought the price was quite reasonable compared to the cost of new, high-quality flooring. This is much better.
    So as regards Classic Hardwood, I would absolutely call them again.


    - Elaine S.
  • he only thing that bothered me was that they would send out their best guy to get the work started with a couple of other guys, and then that person leaves. So then you have got unsupervised or people with less experience finishing the floors. Then there were some issues as they were installing the boards, there was more of a gap than I was happy with. Had I not been here to actually oversee the whole thing, I have a feeling they would have cut a lot more corners. There was a little lack of supervision on the install team. Overall, the 2 gentleman that were here did a pretty good job. I am just a little concerned about some of the things that they did do that I had to call in to question. They were kind of slow in responding. They were here when they said they would be. Overall I think it's a pretty good company, but they have got a lot of room for improvement. If I were to use them again, I would definitely work on getting some more guarantees and insurances on different things.
    - Troy M.
  • He went over estimate, which I was fine with it happens in construction until I realized how much he marked up the materials! the job was going smooth in the beginning until I noticed his workers taking breaks to smoke marijuana on the job!! Not ok! He didn't show up when he said he would and getting the job finished was a nightmare!  I would not recommend using him unless u have unlimited funds and lots of free time to chase him down :-(
    - Theresa T.
  • It began wonderfully. They installed beautiful oak hardwood floors and stairs at a good price with an eco friendly water based finished (bona kemi traffic). However, there was an area of unfinished floor where the upper stair landing met the basement stairs (which is in the center of our house and very obvious). Our general contractor did not notice this problem and paid legendary hardwoods for the complete project. We informed LH of this unfinished part to complete and they told us they would complete it soon. Well, months down the road they were still giving us the run around and even began to ignore our phone calls. They ultimately never responded and we had to hire another company to finish this project. It only took about 2 hours for this other company to complete. If LH had just done it, they would have received our raving review. Instead I want to let people know how unprofessional and down right rude this company was to us. We spent $10,000 with them and they could have had the courtesy to finish the job. It's also good to advise people to never pay your contractor in full until the job is complete. Because of this we will never hire them for any work again and hope others will consider other more "professional" companies ahead of this company.
    - shannon m.
  • It was very reasonable.
    - Patricia B.
  • unknown
    - Kathryn G.
  • They delivered the wood as scheduled. Great quality wood.
    - Bridget M.
  • Completely satisfied. They did an awesome job. Almost zero dust from sanding.
    - Pete W.
  • All projects went very well.
    - jeannette k.
  • Their price was reasonable compared to other providers. They were perfectionists. This is a really cool family operation and they were very kind. I'm thinking about using them again.
    - Tammy W.
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Hardwood Floor Installers in Missoula

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  • Warmzone

    12637 S 265 W Suite 100
    Draper, UT