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Concrete Repair reviews in Missoula

Real People ~ Real Reviews ~ Real Results

  • Justin, the owner, sent an employee to do the work.  The employee came to our home without the proper tools or equipment and proceeded to dry cut the concrete without a mask or equipment to contain the dust.  We ended up with half of our house covered in a cm of concrete dust and after 8 hours of work, not one ounce of concrete was removed from the space.  We were told  the mess would be contained and cleaned up appropriately because the bathroom was in the middle of an apartment occupied by renters. Needless to say, the worker did not clean up.  In fact, we had to pay someone to come clean the house (walls, ceilings, every single item in the rental other parts of the basement).  I asked Justin to come see the damage, but he refused and even sent his worker to get his tools while he knew we would be gone.  He entered our house with no one home (rental people had left a door unlocked).  Justin refused to refund our original deposit or pay for the cleaning.  We also had to compensate our renters for the days they could not occupy their house as well as the extra cleaning and laundry.  All in all we lost $700 and now have to pay someone else to do the job.  We gave Justin the chance to make it right, but he refused.  Very disappointed.
    - Ryan K S.
  • The work started on time as promised.  Most of the work was performed by his carpenter Caleb. He showed up every day and worked tirelessly -- he didn't even take breaks.  Every day Bruce either called us or came by to ask how things were going.  Bruce was aware of everything and made sure we were kept informed.  The main problem was the concrete repair.  Bruce tried a new product and he ran into some difficulties as our concrete damage was at the limit of the repair products capability.  We thought the project was complete but discovered that the concrete was not sealed against water.  Bruce checked with the supplier and discovered that the salesman had neglected to mention that another product had to be applied in order to waterproof the repair.
    Bruce made time in his schedule to have that seal applied. 
     The main problem we had was with the subcontractor who added the rain drain.  The subcontractor -- Jim Guerrero Roofing -- didn't show up when scheduled and only showed up after Bruce contacted him.  He and his crew put the gutter on late on a Friday and left.  We didn't realize the gutter was useless (water ran behind the gutter instead on into) until we got some rain.  We contacted Bruce and he sent the subcontractor back to apply flashing and seal the seam with the underside of the concrete.  I would not recommend Jim Guerrero Roofing as a contractor.  He needs supervision by a really good contractor such as KUJO.  Many things could go wrong on this project, but Bruce and Caleb made our experience a very good one.  We now always recommend  KUJO Construction to anyone needing work done -- large or small.
    - Mike S.
  • I had several contacts with Justin at Chapman concrete. I was having a basement easement window hole cut. Justin was happy to stop by and give me pointers prior to our work date. Justin was prompt and had good phone contact just prior to our work as confirmation. Justin works straight though the job with no wasted time or effort. I was very impressed with Justin and the work he preformed. I was charged exactly what I was quoted and pleasantly surprised with how quickly the job was completed. Justin used several techniques that minimized any mess and cleanup. I am very pleased with and would highly recommend Justin at Chapman Concrete.
    - ken g.
  • Company was responsive to this small project. I received a proposal and decided to go ahead with the project. This was all done within 30 days from date of proposal. Workers showed up on date scheduled. The staff were efficient and very professional There was no time wasted both worked hard during the 2 days it took to demolish, haul away debris and set up forms to prepare for the pouring. The owner showed up several times to make sure everything that was needed was available and the job was done right. I was very impressed with all who worked here. They were friendly and kept us informed on the progress and what was to be done next. I would use them again.
    - John C.
  • They treated me very unfairly.  They charged me more than double the price that they quoted.

    The supervisor quoted me a firm price before they started.  Then he left before the work was done, and the other employee gave me the bill.  They billed me for 3 hours, but the job took only about one hour.

    I called the main office, but they said I should talk to the supervisor who was on site when the work was done.
    I called him repeatedly, but he wouldn't answer.

    Also, the work was not done carefully.  The cut was supposed to be flat, but it turned out to be rough in several spots, which created stability problems.

    I will never use this business again.

    - Seth P.
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    - Sarina W.
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    - Kathryn G.
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    - David R.
  • Excellent. Justin was responsive and very quick and professional with his job. He even ended up charging less than the estimate because the work went faster than expected.

    - Ryan K S.
  • I would recommend their services. They had done a wonderful job on our driveway.
    - Toshua K.
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Concrete Contractors in Missoula

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