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Find Top-Rated Missoula Appliance Services

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Appliance Repair reviews in Missoula

  • F
    It didn't go at all..not sure if he does not check his e-mails in regards to this sight or if he is just ignoring the request.  In any case I am sorry I wasted my money on this sight to prevent this exact situation of no response.  I expected  services on this sight were reliable but was mistaken.
    - John S.
  • A
    Not sure how to amend or edit my last less-than-happy review, BUT

    ... after the technician learned of my dryer failure, he came out the very same day and got the part ordered and installed in less than a week. And he was very sweet when I read him the riot act about not believing me when I said something was wrong -- maybe he has a point about it having to break to find the problem, but please don't tell me I don't know my machines, cars, pets or kids -- I KNOW when something is wrong.

    Dispatcher/office manager not so good -- she told me it would be 10 days before the technician could even come and evaluate the problem -- not at all acceptable -- that's when I wrote my nasty review.
    - Bridget J.
  • D
    Called Garden City Plumbing on a Saturday and asked if they could snake a clog in the sewer line.  Explained that the washing machine drain was not draining, and that the washer was located in the basement.  The plumber was specifically told that the clog was most likely in the main sewer line that ran from the house to the city line.  
    Plumber came out to the house, looked at the problem and said that he couldn't unclog it because he didn't have the equipment he needed to unclog the pipe that ran between the house and the main city sewer line.  He said we would have to hire another plumber, which we had to do and pay for another weekend house call.  I called the office and voiced my opinion that we should not have been charged for a service they were not able to provide.  The manager at Garden City refused to acknowledge that they had done anything inappropriate and refused to wave the fee.
    - Donald T.
  • B
    We have used All Brands several times to repair our oven, refrigerator, dryer and freezer. While the representative in the shop (If you go in looking for an appliance) is gruff, pushy and rude, the guys who come out to service the appliances are GREAT! They are always on time, they make appointments easily and the work is quick and excellent. The repair men are very knowledgeable and we are comfortable having them in our home. When these guys fix something it stays fixed. They are straight shooters who will not try to sell you something you don't need. They are spot on to estimate every time.
    - Lisa H.
  • A
    Water dispenser died on Sunday, ice was forming inside freezer, things getting warmer on the top section. Called Allbrands on Monday; scheduled an appointment with a really pleasant, kind person for Tuesday; the repair person showed up right on time, figured out instantly what the problem was, fixed it, was intent on keeping everything clean and dry for me ... plus gave me very good adv-ice (pun intended) for afterwards, very kind, jolly, competent and trust-instilling. THANKS!!!
    - Bridget J.
  • A
    I called and got an answering machine. They called me back within thirty minutes and promptly scheduled an appointment for that afternoon, which was great. They originally gave me a "time frame" of 2:00-4:00 p.m. and I told them I couldn't meet them until 3:30 p.m. and they said that would be fine - they would meet me at 3:30 p.m.
    The repairman was there when I arrived, very pleasant and helpful. He not only completed the repairs I requested but also gave me helpful information about my washer. There was a lot of fabric softener build up in it and explained to me how I could fix this.
    He left the three prong cord and extra dryer vent materials for me, which I appreciated. He did all of this within about a half hour.
    - Cindy S.
  • A
    The All Brands repair tech, Jon, arrived on time and was professional. I explained that another repair company had come out and left the job unfinished. As he went through his troubleshooting procedures, he explained to me what he was doing and he didn't mind me looking over his shoulder and asking questions. Eventually, he discovered that the wires in the back of the fridge that provide power to the ice maker had not been plugged back in by the previous technician that had worked on our ice maker. That was that. It works fine now.
    - Matt T.
  • F
    Our ice maker stopped working. Butch came over and said that it was a frozen line. He claimed to have defrosted it and that it should be working within 24 hours. It did not start working. He said our ice maker must be broken then, so we agreed to have him replace it. When he came by to replace the ice maker, he said that not only was the ice maker broken but so was the infrared sensor. He would get the part the following Tuesday--it was Friday. We said fine. Tuesday came and nothing. Wednesday, nothing. My wife called and left message and he did not return her call. We called repeatedly over the next week and a half and his voice mail was full. Finally, I got a hold of him on a Thursday, nearly a full two weeks after he dismantled our ice maker and left it on top of our fridge. He claimed to have just got the part we needed the day before and we scheduled an appointment for the following Friday morning (today). He did not show up. When I called him, he said that he forgot about us, didn't have our address, but that he could schedule something. I told him to forget it, we would find somebody else to do it. He didn't apologize, he simply said, and quot;OK, fineand quot; and hung up.
    Overall, unprofessional and not dependable.
    - Matt T.
  • A
    Tried another service first but did not receive call backs after leaving two messages. I called Allbrands gave them the information about problem and the noise it was making and the model number of the dryer. Young many showed up 9:00 AM as promised and showed me the inside of the dryer and part that failed. We looked at the belt and other pulleys and agreed to replace all pulleys and belt as long as we were in there. He cleaned the inside of the dryer and put it all together and made sure it ran properly. All done within an hour. He was very clean and personable.
    - John C.
  • A
    My 25-year old dryer began to smell like burning rubber, and I noticed my clothes were pretty hot when I removed them from the dryer, so on a referral from my son, Mike, who works for an appliance store, I called Sean. He was here promptly, diagnosed the problem quickly and did not, as far as I know, charge for diagnosing the problem. He found a part that was being rubbed into a hole with the rubber belt and also found the dryer was running at 150 degrees no matter what cycle I chose. He replaced the worn part and the thermostat for what I call a most reasonable price of $97.00, considering new dryers sell for between $400- $700 and up.

    - Pat R.
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Appliance Services in Missoula

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