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Auto Service reviews in East Helena

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  • I was leery of the quote figure, so I asked around for a shop that was Toyota savvy and was referred to Montana Auto & Fabrication. I spoke with Ryan Weber, the owner, and he mentioned that he has FIVE older Toyota pickups and 4-Runners of his own. He assured me he could do everything for less than $250.00. The total cost to research and effect the repair (it was the motor) was $220.00 total.
    - Joe J.
  • My car's heater was putting out very little heat. The wonderful folks at J-4 diagnosed the problem as a clogged heater core. While they could have just told me that it needed to be replaced (which would have been pretty pricey), and they did present me with that option, they also told me that they could try and backflush the system- a much cheaper alternative. While there were no guarantees, it worked like a charm and my car's heater has functioned perfectly thoughout the winter and spring. I have had work done previously by J-4, and the folks there are always pleasant and professional. I will use their services again.
    - K Vally C.
  • When my Jeep's battery died in the parking lot at the hospital right after my chemo treatment, I definitely didn't want things stretching into the next day , knowing I would be feeling even worse by then. However, it took AAA an hour to get there and get me started. I called J4 Automotive once I was on the way home to see whether they could take care of me that afternoon. It was just 5:00, when they close, but he told me they could take care of me if I could get there pretty quickly. I got there by 5:10, and I wasn't the only customer they were still helping. They had the right battery in stock and got me on my way home before 5:30, when they finally were able to close. I have used J4 faithfully for the last three years, partly because I live only about four blocks away, but mostly because they are so consistently kind and professional. Most, if not all, of their techs are ASE certified, so I can feel confident that their work is accurate and completely dependable. In all my experience with them, ranging from regular service visits to major repairs on my 99 Jeep, I've never had a reason to lose that confidence. And they go the extra mile for their customers. They've brought me home and picked me up so I wouldn't have to wait for a long repair; they've made an extra trip to my home with an expensive oxygen condenser I accidentally left in the car on an overnight repair.
    I think some people from other areas of the country find prices here higher than they are used to paying, and they may feel work takes longer than it should . Having lived most of my life in the Rocky Mountain region in relatively small towns, I find their prices average and understand that many parts have to be shipped in, since they're unavailable locally.
    Bottom line: I wouldn't even consider taking my vehicle anywhere else for repairs.
    - Janet M.
  • I'm a 64-year-old woman, and I've experienced both good and bad mechanics. I believe J4 Automotive is the best all-around auto shop I've ever used. I've taken my old (1999)Jeep Cherokee Laredo to them for things ranging from ordinary maintenance to exhaust system repair and heater core replacement. In every case, their work was effective every time, fairly priced, and true to estimate, and in the case of the exhaust system repair, they saved me $700. by renovating a part rather than replacing it. Repairs may take longer than they would in a larger city because most parts have to be ordered, but that would be true in any repair shop in this area. This is also by far the most friendly and accommodating shop I've ever used. Not only do they bring me home and pick me up whenever I have a repair done, but one of their technicians brought home to me an expensive portable oxygen concentrator I'd forgotten in my vehicle. I cannot recommend J4 Automotive highly enough!
    - Janet M.
  • My car would not start, and after attempting to charge the battery with a home charger I called J4. After speaking with one of their techs I had the car towed to their location. They tested the charging system and determined the battery was totally dead (and beyond redemption) and needed to be replaced. They gave me a ride to an appointment while they replaced the battery (which sits under the front fender somehow), and offered to pick me up and take me back to the shop as well, which was very much appreciated. The car was ready to go by the time I returned to the shop. The folks there were friendly, knowledgeable, and very helpful. Their work was prompt, thorough, and professional, and I enthusiastically recommend them!
    - Val C.
  • Very good.
    - Michael K.
  • Really well. On time and for the price quoted.
    - steven k.
  • He did a reapplication for a previous project that I had problems with. He replaced things at no charge. I had a really good experience. The price was reasonable. He is practical guy.
    - Greg E.
  • Bad deal. Felt cheated and mis lead.
    - Sherry d.
  • They were great; able to get us in same day. We thought we had a bad CV joint, which would have been a more expensive repair, but they said that was not our problem and diagnosed the brake problem.
    - Anne M.
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Auto Services in East Helena

Companies below are listed in alphabetical order.

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    C
  • CARCHEX

    118 Shawan Rd Ste 210A
    Cockeysville, MD
    W
  • Walmart

    2750 Prospect ave
    Helena, MT