BUTTE JEWELERS

Angie's List since November 2010

F Rated | 1 Review

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A few reviews for this pro…

F

RATED

11/09/2011

The owners insisted that the stones were not changed at all and did not offer any explanations to the information I have to indicate better color and  grade of diamond.  I had to even ask for the old stone that was being replaced, they were not even going to give it back without a request!  They trated me rudely and unprofessional.

DESCRIPTION OF WORK
I brought in a cluster diamond ring to have a stone replaced, I supplied to stone,a nd to have the rings tips redone.  The stone that was reset was set crooked and the diamonds were replaced with substandard diamonds.  A test proved they are still diamonds, but the ring was sent to an independant jeweller who confirmed the color and clairty are different from the original appraisal I have.  These guys are total crooks and would never recommend or go there again.  Run as fast away as you can.

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