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Dermatology reviews in Bozeman

Real People ~ Real Reviews ~ Real Results

  • BAIT and SWITCH! I was told by the person on the phone that I would be charged $125-175 depending on what what done at the time of the visit. At the end of the procedure I was billed $584. I came in for some flat warts on my arm (doctor told me to use Compound W). The doctor ended up freezing a small pin head scab off my scalp and cutting out another pin-head size Keratosis on my shoulder (5 minutes in total for both procedures). The problem is that the office bill does not correlate to the actual 'a la carte' pricing that is done at the time of the procedure. Each item that is done to you has a SEPERATE CHARGE. This is not in itself unethical IF IT IS DISCLOSED BEFORE THE PROCEDURE IS CONDUCTED. What this means is that you pay the high office fees plus the additional fees for the procedure(s) of which you have no idea their cost. Total BS and I advise anybody else wanting to use this clinic to take extra precaution. The billing agent by the name of Heather actually used the excuse that if they did not remove the cancer from my shoulder I might be in serious health condition today! The fact is that I along with 58 million other Americans have Actinic Keratosis. The fact that she used the CANCER scare tactic as an excuse to bill me without first advising me of the extremely high fee is inexcusable. The ethics of this individual and this office are deplorable. By the way, I had a follow-up call with Dr. Aaron Bruce (nice enough guy) who actually admitted to me that he forgot to discuss the additional fees with me. Heather said it was my job as a patient to make sure that I asked enough questions before hand to avoid the over-billing issue. Again - don't get stuck like I did. Avoid this clip shop at all cost... pun intended. http://www.skincancer.org/skin-cancer-information/actinic-keratosis
    - Marcus S.
  • The exam room was dirty. The trash had not been emptied and was almost overflowing. There was no cover on the exam table. The Dr. (Brian) was indifferent. He froze the 2 or 3 places that had precancerous growths, and sent me on my way.
    - Ty L.
  • do to help. He had her repeat back to him everything. Making it fun, but very clear it was important. While he was doing this his nurse wrote down everything that we needed to do as well. He took time to answer all my questions and made sure that I too, was aware of the treatment and realistic expectaions. Within a month my daughter was free of excema. She remembered everything he told her to do and even reminded me when I forgot (which was one thing he told her to do) We had a great followup visit as well. I have, and will continue, to recommend his to anyone needing dermatology services.
    - Lindsey D.
  • I had to go to the hospital with anaphylaxis after eating at a restaurant. I contacted the restaurant to secure their super secret recipe for the meal I had eaten and brought it with me. Dr. Rogers would not test me for allergies to the foods I ate. He insisted I be tested for and quot;the 21 most commonly reacted to foodsand quot; , in other words, he wanted me to jump on his conveyor belt. When I protested and told him I knew exactly what I had eaten, he said, and quot;If you don't like what I do for you, you can go to the Mayo Clinic.and quot; I went ahead with his allergy testing and didn't determine what had sent me to the hospital.
    - Cheryl M.
  • Dr. Setzer and her staff are very friendly. They did a thorough check to make sure I had no odd-looking moles or skin concerns and answered any questions I had. I would definitely recommend Dr. Setzer.
    - Hannah S.
  • Roger's Dermatology quoted me the best price over the phone at $125. I don't have insurance but really wanted to get everything straightened out. They were quick to get me an appointment (next day) and were quick to get me in the office. However, when I got in with the doctor he really didn't have great bedside manner and told me the one on my wrist was psoriasis and the one on my face was just fluctuating hormones. I'm only 24 and have never had any type of rash or skin problems before. I asked him if it could be my new IUD and he said no way. He prescribed me $150 in creams to get rid of them over 6 months and charged me $185 for him to look at 2 rashes that took 15 minutes total. I bought the creams but decided to try getting rid of my IUD and boom 7 days late I had no rash what-so-ever anywhere. So I spent over $300 with Roger's Dermatology and he didn't even help with my situation.
    - Samantha M.
  • I have never reported a doctor on Angies list, but am absolutely compelled to get on here and tell why I will never see this doctor again. While the office was orderly and efficient, it felt like an assembly line. Having an extremely bad day, and dealing with the severe anxiety I have anytime I'm in the medical system, I was in tears while in the waiting room. No one noticed that, or the fact that I was clearly anxious and stressed during the exam. Procedures were ordered, but before I could communicate to the doctor that in order to have a procedure steps have to be taken to address my anxiety and ptsd, or to ask any questions, she left the room. I tried to stop her, but she said they would come back. It turned out only the med assit came back to schedule the procedure. When I told her that I needed to talk to the doctor before scheduling anything she whisked me out to the billing desk, where they proceeded to tell me how much the procedure would cost. This office may do a great job of addressing dermatological problems, but I am a whole person and need a dermatologist that treats me entirely, not just the spot on my skin. I should have refused to pay the bill until the doctor heard my concerns and answered my questions. However, will be going somewhere else now anyway.
    - BONNIE B.
  • It was ok, but waited a long time to get in and the bedside manner was not what I would have liked.
    - Sarah R.
  • The surgery was quick and Dr Rogers got all of the cancer. He had me use a chemo cream for a couple of weeks afterwards just to be sure. He is a very thorough and good doctor.
    - Jessie V.
  • The appointment was good, and I was able to get in quickly. He didn’t make me wait. He’s a good doctor. He’s very thorough and he listens.He doesn't take insurance.
    - Jon D.
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Dermatologists in Bozeman

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