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Carpet Cleaning reviews in Bozeman

  • A
    Our living/dining rooms carpet had some bad stains as well as needing an overall cleaning. Soapy Suds arrived very promptly, did a great job, and were friendly and professional. The carpet looks as good as new. We are very pleased and will hire them again for sure.
    - Glenda K.
  • D
    I am a student living in a house with all girls. The employee (NAMED RILEY) sent was late, rude, and anything but professional at the time of service. The morning after, he let himself into my house without permission when we were still asleep and when I tried to confront him to ask him to leave, he shook me and screamed at me. The office manager could have cared less when I told her, leading me to file a police report. I have seen him working for them since. It was the scariest, craziest, and upsetting thing I have experienced. If you're in college or have a college aged kid- I would highly recommend another company- or at the very least tell the company to send but Riley.
    - Cassie S.
  • A
    We are extremely pleased with our experience with Downey's carpet care of Bozeman! The quality of cleaning Jake Downey did was exceptional. Our house is quite old and the carpets have seen quite a bit of use. He was able to get a multitude of stains out (paint stains, wine stains, and other spills) and a large amount of dog urine out of the carpet. The carpets smell so much better now. He was very flexible with our schedule and was very punctual. His price was extremely fair and he even offered to come back and touch up any parts of the carpet that the urine smells didn't come out. That sure means a lot to me. I highly recommend his service!
    - Logan M.
  • B
    It went good. I love the product they use to clean carpets with as it is the most natural I can find locally. I have never had any allergy problems or skin reactions to any of their products. They showed up on time and got straight to work. My son did close his door he is young and has this thing lately, I had thought it was open and so initially they did not clean his room thinking it was a privacy thing and off limits. I had, had to leave early for an appointment and was not able to go upstairs with them prior to leaving. However, they kept their appointment with their other customer which I respected and came back afterwards to do my son's room later in their day i'm sure when they wanted to be done. It was very nice they came back that day given the misunderstanding on all parts. We have used this company twice and will in the future, Jason and Rachelle are great to work with.
    - Jennifer E.
  • A
    They were quick to respond to my inquiry and give an estimate, quick to set up an appointment and were punctual and efficient when doing the work.  The owner also offered suggestions and a person to help with a problem area I had.  I was very satisfied.  I felt they were very reasonably priced as well.
    - Cyndi H.
  • A
    A very good experience.   It happened that the estimator was the technician the next day to do the job and he was excellent because he had surveyed the house.   And then the next day the same man (Ryan) returned to pick up the 8 air-drying blowers that were left in the house.
    - Dennis W.
  • A
    I have lived in Bozeman since 1999 and have used several carpet cleaning services over the years.  Heaven's Best of Bozeman is by far the best I have ever used.  Don and Steve were professional and took the time to do a thorough job.  For the time spent and bases covered, the price was not bad at all!  I will definitely be using them going forward.
    - Chandra C.
  • A
    I have used this company before. Their process does not soak the carpet - it is dry within an hour and the carpets are clean.
    We had an area with significant cat urine odor. They used their deodorizer but explained that  their process does not get down to the pad, so if urine has penetrated the pad, steam cleaning should be used.  They also gave me advice about how to have a small wool area rug cleaned. 
    They worked quickly and efficiently and asked me to call them if there were any problems that arose. 
    I appreciated their professionalism and honesty about the services they can provide and their willingness to recommend others when needed. 
    I will certainly use them again.
    - Carolyn B.
  • A
    Jason was easy to communicate with on the phone and in person.  He still had information about our home layout from a previous cleaning about two years ago so he was able to estimate the cost without a visit.  The estimate ended up being very close to the final cost.  When I first scheduled the cleaning, there was a several week wait time but within a week they had called to let me know there was an opening and we were able to reschedule for a much earlier cleaning.
    My wife and I were very pleased with the result.  There were a lot of minor pet stains and mud stains that had accumulated over the last two years and not one of them was visible after the cleaning.  The carpets looked new.  Jason also had no problem removing the stains from the recliner.
    I thought the pricing was fair and appreciated Jason going over the pricing details with me.  Pricing per square foot varied depending on whether furniture was to be moved or not and whether Scotch Guard was to be applied.  Cleaning stairs also cost more per square foot.  Pristine Cleaning also offered a massive 20% discount for same day payment.
     We've been completely happy with the work both times we used Pristine Cleaning and will definitely be going to them again in the future.
    - James S.
  • B
    I had 2 other carpet cleaners attempt to clean the carpet to remove the pet odor.  After multiple attempts each prior cleaner said the carpets would have to be replaced.  Heaven's Best stayed on the job until the odor was eradicated.
    - steve c.
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Carpet Cleaners in Bozeman

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