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Car Dealership reviews in Bozeman

Real People ~ Real Reviews ~ Real Results

  • He didn't listen to me when I said I didn't want car payments, and that I wanted $X for my used car. He showed me vehicles WAAAY out of my price range. Then he had me drive a car that had and quot;just arrived on trade inand quot; that just happened to be exactly what I wanted for my used car. How convenient. However, the vehicle was priced double what it should have been, and he said it was on sale. Billion's website listed the car for much less than the salesman quoted. I got the feeling I was dealing with a and quot;typicaland quot; used car salesman. Will not go back, nor will I recommend Billion to anyone looking to purchase a vehicle.
    - Carolyn T.
  • Used car salesman didn't listen to me when I said I didn't want car payments. He showed me vehicles waaaay out of my range, and one that just happened to cost exactly what I hoped to get from my trade-in. Hmmm...That car was $5,000 over book, and it was supposed to be on sale. Got a big s***** vibe from the salesman. Will not go back, and will advise friends to avoid the place, too.
    - Carolyn T.
  • I brought my GMC Envoy in and had a few parts replace and checked. J.C Billion went above and beyond to see that the repairs were done correctly and was repaired in a timely manner. I'm very pleased and well return.
    - Alec S.
  • I was greeted promptly. The salesman I wanted to see was on the phone. Another salesman alerted him to my presence. He finished his conversation. I told him I was looking for a used vehicle under $10,000 because I did not want car payments. He showed me his stock of used vehicles, most in the $15,000 to $20,000 range. He brought up financing. I just said I didn't want payments. To his credit, though, he did give me good advice on selling my vehicle by myself...helped me grow a backbone to deal with potential buyers. Thank you for that.
    The next day, he showed me a small and quot;station wagonand quot; that better matched my budget...said it was on sale for $9,500. However, their website showed the car listed for under $9,000. Hmmmm...
    Perfect example of a not-to-be-trusted used car salesman.
    - Carolyn T.
  • Purchase went GREAT! They're both professionals at hand-picking vehicles that are right for Montana's driving conditions, and they pick only the very best. All their inventory is clean, in good condition, and they've made sure there are no major problems with the vehicle. Peak is a great one-stop-used-car-buying place, providing peace of mind with a used vehicle purchase. I'm a single 59 year old woman, and I was treated very professionally during my purchase. Definitely no "s***** factor" at Peak! A few days after my purchase, I found that the AC didn't work, and a tail light had burned out. Matt and Ryan cheerfully showed me how to replace the bulb, and serviced the AC at no charge. Try THAT at a big-name car dealership! My daughter-in-law has purchased three Toyotas from Matt and Ryan, and has nothing but good to say about Peak Cars. I've joined the ranks of fans of Peak Automotive. Great vehicles at great prices from two great guys. Big smiles to Matt and Ryan!
    - Carolyn T.
  • I arrived from Utah with my 10 year old son to drive the car home, with a stop thru Yellowstone.   I found the vehicle had a cracked windshield, which was hidden in the online photos by the "For Sale" sign.  (Red Flag 1).  After a short test drive, I saw the daytime running lights were not operating.  A quick check revealed the fuses had been removed (Red Flag 2).  After installing new fuses, everything seemed to be operating normally.  So I paid, and started the 500 mile drive home.
    After spending the night in a Yellowstone area hotel, the car would not start.  The battery was drained completely dead over night.  So, apparently the dealer removed the fuse, because they knew the headlights had a short, and was draining the battery.  Rather that repair the problem, they hid it by removing the fuses.  We jump started the car, and continued on our way.
    A short time later, the wiring harness fried.  The headlights, as well as all other lights (brake, turn signals, etc) stopped functioning.  As did the dash instruments (speedometer, temp, tachometer, etc), and the air conditioner.  The "check engine light" came on, and the fuel gauge went all the way right past the F in full...despite the half tank of gas in it.  
    I had to stop driving and check into a hotel with my son at dusk, as the lights didn't work, and it was unsafe to drive any further.  A call to the dealership got me nowhere.  They stated that if it had a short, they were unaware of it, and the seller they got it from must have taken advantage of them.  I explained they neglected to perform their due diligence, and inspect the car before selling it.  They countered the car was sold as is, and that was all there was...and hung up the phone.  I cut short our Yellowstone vacation trip, and drove straight home the following day.
    My mechanic told me the wiring harness had been bypassed and rewired in a poor attempt t fix or conceal the problem.  After contacting Ressler again with this evidence, and filing a complaint with the BBB, I was offered a refund if I returned the vehicle.  But only for the purchase price.  Not the cost to go up there and get it in the first place.  Nor the cost to return it.  Or the several hundred dollars spend on diagnostics and repairs.
    To finish the story, the repairs totaled almost $1900.00.  My $4000 truck cost me $5,900.00 by the time it finally was repaired and passed inspection months later.  I do not believe this innocent used car dealer was snookered by a dishonest seller.  Even if true, they should have done a basic inspection and test, and noticed the headlights didn't work.  I believe they were aware of the problems, and sold the car to an out of state buyer thru autotrader.com, so they would not have to deal with a local customer bringing them to small claims court.  Or telling all his friends and neighbors how badly Ressler Motors had treated them. 
    I would advise anyone to avoid dealing with Ressler Motors.  Used car dealers have such a negative reputation...because of dishonest merchants like Ressler Motors.
    - Barry B.
  • I love both my new car and the years of great service Simpson has provided me. Their oil changes are quick and reasonably priced, and they have a comfortable waiting area complete with water, coffee, magazines, and TV. The few times over the years when I have needed a service or repair that was scheduled to take over two hours, they have provided me with a loaner car so I wouldn't have to wait or arrange for a friend to pick me up or take me back when my own car was finished. I highly recommend both the dealership and their service department.
    - Diane E.
  • While the staff was very friendly (as salesmen are wont to do), when we had an engine problem with the car a week later, they were not very accommodating. despite a warranty that covered the "engine,"  it did not cover gaskets. However, we have asked around and are pretty sure that they should have seen red flags when they did a diagnostic test of the car.

    I would not buy a used car from them without a very detailed report of what mechanical work they performed. I would definitely pay to have another mechanic look at it before buying. I would also ask for very specific details of the what the warranty covers and does not cover.

    These guys seem to be archetypal car salesmen. Get your game face on!
    - Katharine S.
  • Typical car-buying experience at this dealership: fair at best. Typical bargaining antics such as "have to talk with my manager", leaving the speakerphone on in negotiation room trying to listen in on our conversation, etc. Finance guy was, as expected, the worst. Sold us a horrible after-market security system... (think you won't fall for it? They are already installed on every single car in the lot), overpriced extended warranty, etc. High pressure sales... kept making us wait "just a few more minutes". I was hoping for a better experience as their service department is actually pretty good. Too bad their sales department can't earn repeat business.
    - MATTHEW W.
  • unknown
    - Dave P.
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Car Dealerships in Bozeman

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