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Roofing reviews in Billings

  • A
    Accurate Exteriors
    It went very well!! My home is absolutely beautiful now!! Had the work done approx. 7 years ago and you can't even tell looks like it was done just yesterday. Couldn't be any happier. Would hire again in a heartbeat!!
    - Sierra G.
  • A
    Sprague Construction Roofing, LLC
    A++++! This was our 3rd roof in 6 years (due to hail) that Sprague replaced. This time around, they managed to get all that work done in ONE week to meet our house closing deadline. Our point man from Sprague was prompt, courteous, knowledgeable, accommodating and kept us updated on all details. I highly recommend this company.
    - Debbie O.
  • F
    Very bad. August, 2014, Donahue Co put my new roof on my house and garage in one day. (At that time, on his website video, he advertised that his company does not do the quick, shoddy, only one-day jobs.) (The company did not come back to finish the awning, until June 2015). As for the roofs install, I could not be there at home all day for the roof install, and the next day I find quite a mess left in my garage. Black stuff was all over everything in the interior of the garage. There is no ceiling in my garage building, so previously I had put large cardboard pieces on as many of the joists in my garage that I could, (like a ceiling) and I find at least two cardboard pieces have fallen on to my car. Also, the right side of the garage is where I have been putting many, many things after cleaning them for a future garage sale.  All of this should have to be cleaned again. The area around my home and garage also have bits of tar paper and shingles, black things, not to mention many dangerous nails hiding everywhere.  I like to walk on my beautiful yard barefoot; now I am very afraid of ever doing that again. The items outside of and near my home and garage, also have some of this black stuff and screws on them. (See attached photos dated 2014 Aug 13) My house attic insulation has been disturbed and black stuff there too. Also the whole-house fan in my attic seems possibly damaged. (See attached photos dated Aug 14, 2014). At least one rain gutter is bent; replaced wrong.(See attached photo Aug 15, 2014 {2 days after install}, and ice damage that winter see Jan 19, 2015 photo). At the time, age 65, and with health problems (see list of some of my health diagnosis from the Billings Clinic below), I am physically not able to clean this property as it should have been done. Had I been informed about the mess that would be made in the garage, I would have covered everything.  I would have considered ordering plywood sheets put on the garage roof so hopefully this cannot happen again. And I would have moved my car to a safe location. My classic prime 1980 El Camino (see photo dated 2013 Aug 30), in the garage, was covered also with black things including at least one nail; who knows the damage done to my car's paint job, etc.(See attached photos dated 2014 Aug 13).   Finally, in June, 2015, Donahue Roofing subbed out the job to a guy named Fletch.  While replacing my awning, this stocky man (Fletch) stood on the awning cross beams. (Other workman that needed to get on top of the awning, always put a board on top so the surface weight was spread out.) Some of the awning beams are now cracked. The install for the awning was clear corrugated plastic therefore the glue shows through and the quality of the job is unacceptable. I communicated all this to the Donahue co, asked them to come look at it, but to my knowledge, no one from Donahue ever came to my house to look at the awning.  Sam, the out of state, money chaser guy for Donahue Roofing, harassed me for full payment. This was before they replaced the awning that is in the contract. I gave them partial payment and when the awning was replaced, I said would pay them the full amount. I believe it was in May of 2015, I received from Eric Nord attorney law firm, a lein on my property dated March of 2015. On page 2 of this lein, where the Donahue Office Manager Kyra Stone signed, twice the month February was scratched out and March written in.  In the lein it says the job was done February 2, 2015. I know of nothing done on Feb 2, 2015, or, since Aug 12, 2014. Again, this lein was sent before the contract was completed - the awning was not replaced until June of 2015. I didn't know a company could do a sloppy, unacceptable job on my house awning, and not only expect payment for it, but serve me a summons. (the first page only of the summons pdf file is attached) From Eric Edward Nord law firm, the copies included with their hard copy 1pg Summons, are, a 4pg Complaint, the 1pg Donahue Roofing contract, their 1pg Invoice(without my notes), and their 3pg Construction Lien.   Because of the unacceptable awning replacement job, I still have not paid the balance $1,527.40. The total bid was $6,300; (I received from Safeco - $4,726.20). The balance of $1,527.40, is the estimate amount I got from Hanks Body Shop to paint my car.  Since that day, I found out I could have the damage to my 1980 el Camino (see attached photo) buffed out for about $400. To clean all the items in my garage, a cleaning service charges $95/hr two people. I would estimate it would take about 8 hours = $760. Most of my communications about this are via email with photos.  I have all of the photos and can email them to you. I have attached some photos, and only hope I found them all. I have the email messages and can get them to you also.(see below the message content copied and pasted.) My worry is the time factor for the summons.(see attached file of front page of this summons) I am somewhat dyslectic and looked through the summons for a due date and saw none. I showed the front page of the summons to my tax adviser who pointed out the 20-day deadline. When the summons was served to me, I was so caught off guard, I am not sure exactly the day this summons was served me, but I would guess during the week of Dec 4, 2016.  I was shocked and I am very concerned about the 20-day deadline.  The balance I came up with is $1527.40 minus $760,(cleaning items in garage) minus $400 (buff car paint) = $367.40. And that amount I would pay to Donahue Roofing after an acceptable awning is installed and the rain gutter replaced properly. Even though still needed (other items listed on the Safeco estimate (see attached pdf file) and not done or replaced some are: Back storm window replaced, window trim prepared and painted, garage wall & garage door opening trim repaired and painted are yet to be done. As for other repairs and replacement items, Adam said he would help with those. No help from him yet..
    - Diane F.
  • A
    Gentree Carpentry Co
    Steven and his crew worked very hard and on this challenging task. They were organized and mindful of protecting my roof for overnight thunder storms Thanks to our late spring weather rain sbowers great work Gentree!
    - Randy W.
  • A
    Sprague Construction Roofing, LLC
    Surprise! Surprise! They came when they said they would, called us to verify we were home, were very professional and did a great job. The fee was reasonable. Getting service when promised is a rare thing in Billings anymore, and we really appreciative of the overall service.
    - Beverly M.
  • A
    Adrenalin Contractors
    They finished the job, and I had asked them to maybe do a few small jobs around the house for me, they agreed and did not charge me anything for the extra work. So I asked them to build a guest house for us, and the work they did was absolutely outstanding. The best I have seen yet.
    - Lani P.
  • F
    Singh Contracting, Inc.
    We had our roof redone in mid 2014 by a company that we understood was a local company and 26 months later when we had 3 inches of rain in 2 days we had a serious leak. The original company was no longer an option to us for recourse so we found a local company (Singh) to help us in late 2016. However, we had another leak in the same room in early 2017 and they came back "fixed" it again, and the person doing that repair assured my husband that he had discovered what the problem was and had fixed it. January 2018, again another leak. We requested a refund of the $1350.00 we had paid them and nothing for the pending interior repairs and we were denied the refund. The original expenses for the interior damages to us for the first leak was $1040.00 plus Singh $1350.00, and now we have to start over with another contractor. PS-Too bad we didn't look at Angie's list before ever asking for Singh's help.
    - Beverly M.
  • F
    Matt Welch
    We hired Matt and 8/17 and started writing checks as he wanted to be paid upfront for materials. To date I have written $26,577.24 in checks total. The last check was written to him on 11/21/2017 and it is now February 2018. Total job was for almost $36,000. Contract stated $17,900 up front and $17,900 upon completion. So far I do have a new roof and he did fix the leak in my kitchen and do mud and texture but that job started almost 2 weeks after he promised to start with no responses to text messages after we paid a baby sitter over $300 to watch our twins and he never showed. I sent him an email 11/8/17 and threatened to fire him after his 3rd no show and no response and requested a refund so he promised to show. He felt bad and promised to install new light fixtures I didn't ask for (I paid for them, he installed). He is nice, charming and promises to do all these "extras" which can seem great at the time. I have requested written quotes on additional work that I need and never received, he just ball parks the figures and tells me I'll charge you around $x.00 or we'll work something out. Since November he abandoned my job until January to complete other projects (two out of town, several in town) and had multiple issues with his crew. He never arrives on time to the job site. I still do not have 4 of my windows or even proof he paid for them and the 6 he did order were the wrong size and he installed the front windows and they don't line up. He had his employee rip off the layers of asbestos and lap board siding and exterior trim off of my house and I had a 2 inch hole leading outside around my front door and a hole above my one year old son's crib that was not addressed by him for over a week and a half and I had to shove plastic bags into the openings to keep out the cold because he wouldn't answer my texts regarding that. His "crew" show up and "work" for 2-3 hours and now I am dealing with them stealing equipment from the job site and holding it hostage from him until he pays them! The job site is sloppy, we have dogs and there are nails and broken wood everywhere and they broke a basement window and didn't tell me. I have texted him 6 times this month and not once did he respond until I again threatened to fire him for failure to deliver supplies that I paid for - a $7816 siding check and a check for $3800 for windows. Last Wednesday he finally showed with siding and 6 of the 10 windows I paid for (again wrong size, supposed to be 72 * 32 and showed up with 63 by 34) and refuses to show me a receipt for them which I need for my tax return. He wanted $3000.00 more last week for materials and payroll and showed up at my work 2 times and yelled at me and threatened to leave doors and windows not installed unless I gave him the money. He also threatened to rip materials off of my home because I wouldn't give him more money. He started the siding on my house but it doesn't line up and is off by 2 inches and he is nailing at the top of the shingles instead of the nail line so all of the shingles are loose and also chipped where he cut them! He had some former employee barge into my living room this past weekend and get in a fight in front of my boyfriend and I, my 11 year old daughter, and my 1 year old twins which really upset my children and I. I found out he is not licensed or insured and never obtained any permits for my home. When I confronted him he told me I was supposed to get the permits, not him. There are things in the contract that he is charging for that haven't been done, such as installing rain gutters as my roof was done 4 months ago. Not ONE project he has started has been finished. A kitchen with no leak BUT cabinets were not rehung have GIANT BOXES in my kitchen and he left multiple tools all in a pile and the project was started in October (it is now February). He told me is tired of me threatening to fire him (I have threatened two times now including last week) and told me I should be grateful and texted me nonstop for almost a week demanding more money. Hopefully I will be able to get my materials but he won't tell me who he ordered through so I have no proof the materials are paid for or even ordered at this point. I am so tired of his excuses and just want the job done. He started installing siding and it is not lining up properly and I pointed it out to him and he doesn't see what I'm talking about even though on one side of the door the siding is 2 inches below the other side which I also have photos of. I looked him up on Angie's List and BBB after I started having major issues and see these other reviews so this is a pattern for him, not just the first time. Big mistake and one I will not make again. I have told him multiple times that his financial, staffing and equipment issues are not my problem, I am a customer. I plan on consulting with an attorney to find out what, if any, legal any recourse I may have; although if I take that route I am likely never going to see a penny of what I paid in advance refunded to me. Bottom line: Do NOT hire this guy unless you have no rush on your timeline and don't mind projects not being completed and want to throw money away. If you do, make sure to have him put a time frame on the contract and go with him to buy supplies. Do not be fooled by his promises to do extra work. On 2/4/2018 he swore up and down gutters would be installed and yesterday he did a no call, no show and of course materials are not there. The insurance job is $35,935.15 and I believe Matt owes me at least 10,000 for work paid for that was not completed. I have filed multiple complaints, will be filing a police report, and plan on taking him to court to wait in line for my money. I have multiple pictures of the incomplete work and hundreds of text messages including ones that tell me I am "screwing him" and being unreasonable. The employee he fought with at my home came back the next day and took 3 ladders and screamed at me that Matt has a gambling problem and owes him $1200! Update: I am firing Matt and hiring someone new. He does not have alicense, insurance or permits as per his own contract and the licenses he is trying to show me expired 4/2017 which I have confirmed through the state by calling and speaking to someone he referred me to talk to. I now have to pay someone else to finish the job.
    - Selinda T.
  • A
    Finishing Touch Seamless Raingutter
    Finishing Touch had the best quote, fastest availability and did an outstanding job. The gutters and downspouts look great and have been working perfectly. I would go with this company again in the future.
    - Travis B.
  • A
    Big Sky Exterior Designs Inc
    Very well. The representative, Dan, was exceptional. He returned phone calls and addressed any concerns we had in a timely manner. The work crew was also exceptional. Dell, the foreman, was very easy to deal with and was willing to do whatever it took to make us happy. They did excellent work. We have had some very bad experiences with contractors so it was a real pleasure working with someone who knew what they were doing. I'd highly recommend them.
    - Terri D.
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Roofing Contractors in Billings

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