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Property Management reviews in Billings

Real People ~ Real Reviews ~ Real Results

  • I cleaned this place end to end. The inspection guy came by while I was there and gave me a long list of further cleaning I needed to do. I cleaned everything he put on the list for 4 more hours. When I finished it was WAY cleaners than when I moved in. That place was spotless. I just got a letter in the mail from them saying that they had to have 3 more hours of professional cleaning performed. These people are total rip-off. Go ahead and use them but don't expect your deposit back. They will manufacture ways to keep your money. Good luck with these people.
    - Scot S.
  • lThe photo that is posted on their web page is false!  There are no hillsides or water inlets as pictured! The air quality here sucks compliments of 2 things. #1 is the fact that the Conoco Refinery is 100 yards to the south,which is the direction the wind blows from 75% of the time! #2 the fact that the Billings valley turns into a funnel approximately 3 miles to the west, so this place is basically at the neck of the funnel so ALL of the pollution from the entire Yellowstone valley ends up in your house! We have one of the best a/c  heating systems out and we have to change out our filters every couple of months verses twice a year as recommended! The management selectively enforces the rules to the point of intimidation,discrimination and harrasment! Also, if you choose to buy one their mobiles,beware, because they are considered preditory lenders!  And the bugs are wonderful as well! When we bought our home, which was free of any insects, we moved it here from another location and now we have to bomb our house and under it at least twice a year to remove all of the spiders and ear wigs that are invading! Not to mention the fact that during day the yellow jackets out number the whole population of Montana! And if you want to be outside in the evening, you'd better be wearing a mosquito net, because bug spray or torches won't keep the mosquitos or the nats away! The inside storage areas that they provide are as safe as just leaving your stuff on the street! As for your R.V.'s,boats, vehicles, or anything else you can't park at your house, park them on the street on Billings southside because they will probably be in safer! And if your vehicles you drive are not 1990 or newer, be prepared to have them designated as junk vehicles to be towed away, regardless if they are your daily driver and are currently licensed! Basically, if you enjoy living in Cherynobol, Russia we highly recommend it, because it's not much different!!!!! Not sure if you should believe this,I recommend that you take a drive through here and knock on a few doors,see what you think.
    - les j.
  • He was a rock star in helping us and he made the moving process a much less stressful situation by directing us to exactly where we needed to go in such a short amount of time. We had been to some of the other so called rental finder agencies and companies only to be ignored or ripped off with their $200 fees...you know who I am talking about. Justin was understanding of these types of people and was their for us. Please use him to find your next rental property. Steve and Meghan
    - Steven O.
  • Fischer & Erwin are very thorough and careful in the screening process for tenants, which is very important.     Our experience is that they are responsive when we call or when our tenants have called, and their staff, whether it be service related or administrative, are helpful and competent.     Monthly statements are accurate and they are easy to work with.    They are fair and honest.    They also schedule walk troughs with tenants to inspect the property and summarize anything that the tenant or us needed to take care of.      I am not sure how regularly they do this – it may be annual.      We really appreciated this.     They also have contacts with good third-party service providers for work they cannot directly do.      When we moved to Billings, Fischer & Erwin went out of their way to help us settle in.      There were some improvements we wanted to make, such as adding egress windows and installing a shower in a bathroom, and they helped us identify contractors and service providers such as plumbers who could do the work.    Fischer & Erwin own some properties and manage properties for other people, and I highly recommend them for landlords and tenants.Fischer & Erwin focus is real estate and particularly property management.   When you are an owner, and looking to make improvements in something you own and decide to live in, you need to make what you want is clear.     The decisions you make as an owner and as landlord might be different depending on the situation.     Fischer & Erwin was flexible in adapting.
    - Pamela J.
  • Manage a 12 unit rental complex for us. Is very knowledgeable about this business and professional. Have lifted a heavy burden for us. We don't have them doing the maintenance, as we can't afford that part of it.
    - Tracy D.
  • I went 15 days and nights without electrical power, because there was a problem with one of the outlets. I had to call them 3 times and had to go to the office several times before they fixed it. When I first moved in there a few tenants that said not to go to the office too many times because they would terminate my contract. My contract was terminated for no reason for August 10.
    - Cheri P.
  • They apply the late fees if the rent is late. They evict people. They have contractors on call to fix things if anything needs it. They respond in the middle of the night when pipes burst or whatever. They charge about 8% of the rent. I will continue to use them in the future.
    - Nancy T.
  • .We have not received a statement from "A Better Property Management Firm (Firm) since March 2011.
    Damages exceed the $2,300 security deposit by approximately $2,000 but we don't know what the Firm has or has not paid. 
    Many of the repairs contracted for by the Firm were done by the owner's former husband and had to be redone.
    He also installed an inferior window covering unit after the Firm was specifically told to replace it with the same quality material as the original. 
    Shoddy work and substandard materials should not be charged to the homeowner but paid for by the contractor or the expense written off by the Firm or charged against the Firm's Errors and Omissions insurance. 
    Repairs started in April but were not completed until September 2011. Even then, the window covering for one door had hidden damage and still needs to be replaced.
    We fired this firm on April 29.
    They have ignored written requests for an accounting sent by registered and regular USPS.
    Engage them at your own peril. 

    We have pictures and additional documentation available.
    - David J.
  • We were in our home within 2 days of Vickie calling us. Apparently the home was being abandoned and in poor condition. We didn't care, we saw the potential in this house and immediently went to work fixing it up. It's still not completely finished, but we have a long time to put the finishing touches on it. Our neighbors are great and have commented on the transformation. We are very lucky to have found Vickie and Cherry Creek Mobile Home Park.
    - Vicky H.
  • Poor follow-up, no return calls, poor responses on getting home maintenance completed.
    - Lisa T.
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Property Management Companies in Billings

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