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Find Top-Rated Long Beach Cleaners

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Cleaning reviews in Long Beach

Real People ~ Real Reviews ~ Real Results

  • They did a phenomenal job! I had pet stains everywhere and now they are gon. They arrived in time and called to let me know where I was on the schedule. I would definitely recommend them to anyone!
    - LaKeitha L.
  • DO NOT USE THIS COMPANY!!!  They are extremely dishonest.  They have charged my credit card for work done on other businesses.  They brought equipment into my business that wasn't needed and left it there unplugged or turned off so they could charge for it.  The one dehumidifier that was turned on had the drain left on the bathroom floor, so the water would just flow back onto the floor.  Then the representative said that the equipment was needed for an additional day because there was still water on the floor of the bathroom.  They refuse to provide a written bill.  I even went to the office and asked for a copy of the bill and they refuse to give one to me.  Every time I talk to them, they change their story and accuse me of being dishonest.  They even said that I "cussed" at them.  I am a former teacher and do not curse.  Now, they will not even talk to me.  I have called the credit card company and they are trying to get it straightened out.  The manager at Stanly Steemer told me he would get his money one way or another.  He acknowledged that at least some of the equipment was unplugged or turned off, but he said he would charge for an additional day for the other equipment if I insisted on an adjustment of the bill.  Let me be clear, THIS COMPANY REFUSES TO GIVE ME A BILL AND OVER CHARGED MY CREDIT CARD $2583.
    - Sandra H.
  • I contacted Rapid Maid's based on Angie's List recommendation.  After a detailed conversation I hired them to come in and perform a "Spring Cleaning" while I was out of town.. (Do not do as your first cleaning).  When I returned I was very disappointed.  The overall lack of thoroughness; some things where just not done was shocking.  I contacted the office, they were very quick to want to rectify the situation and would be sending a new team out immediately.  The team came in the second time and did a through job.  I have scheduled to use them on a bi-weekly basis.
    For your first use, I would not recommend a Spring Cleaning - your impression of what they will be doing may not line up with theirs.  This is not something that can be worked out when they have never seen your home!  To avoid disappointment, use the service and schedule your Spring Cleaning for later on!
    I think this will work out for me, I will be home when the service comes.  I will be able to communicate what is important to me as we get to know each other..............
    ****Update 12/6
    Had them back for a bi-weekly service.  Returned home to find one
    bedroom skipped entirely, laundry room not swept, filthy kitchen floor,
    microwave not touched, poorly cleaned kitchen appliances, 1 carpet in
    entire home and it was only "spot" vacuumed.  There is more - too much
    to list.  They charge about $45 more than an individual would do and
    they do a very lousy job.

    I do not recommend this company....save yourself the heartache and keep looking!
    - Mileah L.
  • they are on my list and the other cleaners will not here from me again.   just out of curiosity i had called around and got prices on the services he performed and the closet was 879.00
    - mace h.
  • I had been organizing and packing for days at the point I called Robin. When she arrived, I was spinning in circles and I didn't know what to do next. I asked her to take over and she did!!! We completed the move on Friday (10/8/10) and Sunday (10/10/10) and I really enjoyed getting to know her. She was energetic, resourceful, friendly, and professional. Best of all, she had a great sense of humor. I highly recommend Robin and I would definitely call her again.
    - VIRGINIA C.
  • Well I guess I have already sort of done that huh? Oh well, it went very well overall, there were a few little hitches with employees and some who were in training and not as experienced as needed but overall they got the job done.
    - lisa s.
  • Excellent!
    - Dionne A.
  • unknown
    - Stacey M.
  • unknown
    - judith z.
  • unknown
    - carol r.
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Cleaners in Long Beach

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