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Carpet Cleaning reviews in Jackson

  • A
    Performance Cleaning & Relaxation Plus Inc.
    It all started out ok. then I noticed that an Ipad, some cash and some gift cards were missing. They were stealing from us. I reported it to the police. I just got a call from the MPD saying that the cleaners said I texted them and told them I found the Ipad and they were calling to confirm. NO, I didn���t say I found the Ipad. There is still a case pending with Madison Police Dept. Buyer beware. They circle the wagons to protect their own.
    - Holli B.
  • A
    Holton's Customized Cleaning
    Amazing. I got their name over 10 years ago, and I have used them every other week since then and could not be happier. They not only get my house spotless, but they organize our things, too. When I first hired them, my kids chose not to sleep under their bedspreads as the beds were so immaculately made. I trust them completely and have never had a single problem. They come when they are scheduled, can corral my (very sweet) dogs and will do whatever is needed to make us happy. My oldest son who is on his own asked them to do his home as soon as he moved in, and again they excelled. This is a professional, but also personal crew. They know us and work with us week after week, year after year. I can't recommend them enough. I've given their names to over 6 friends, and all of them are still using their services and so pleased.
    - Michelle M.
  • A
    Advanced Steam Extraction,.Inc.
    Kyle and J.R. arrived promptly at the promised time. They were very polite and courteous. Kyle provided a thorough explanation prior to cleaning the carpet and after cleaning the carpet. We had the pet treatment applied in one bedroom where our dog has soiled the carpet a few times. They were very professional and the price could not be better. And our carpet looks and smells clean which is a plus since we have a small dog in the home.
    - Crystal B.
  • A
    Moore's Carpet Care Inc
    I had one 11ftX11ft wool rug,  one 12ftX8ft silk rug and one 8ftX4ft silk rug that badly needed to be cleaned.  I had used them before and was pleased with the results.  I took my rugs in (pick up & delivery are extra).  They looked them over, let me know what stains could and couldn't be removed, and when I could pick them up. They had them ready when and  as promised and were able to remove all the stains except the set in food coloring stain. They even removed stains they thought they wouldn't be able to get out.  I was more than pleased.  Their work is the best.  They are honest about what can and can't be done and how long it will take.  I brought my rugs back home and was completely happy with how good they looked. These rugs were not just dirty but, filthy from a house with pets, and 2 working adults neither of whom use the vacuum as often as they should. 
    - John C.
  • F
    This was an awful experience.  First the company was a no-show on the day we had made the appointment.  Rick claimed some kind of scheduling mistake. The appointment was rescheduled for the following day. When his worker arrived the next day, they refused to perform the $99 three room steam clean package unless I purchased additional "pre-treatments, etc."  I called Rick and advised that all I only wanted was steam cleaning and he had the nerve to question why I needed any cleaning at all if I didn't have soiling to justify his pre-treatments. He claimed that he doesn't work for that kind of money.  I asked him where it stated anywhere in the contract that I was obligated to purchase anything else and he told me that this is the way he does business and it was his way or no way.  He was rude and hung up on me.  His worker then left my house.
    - Alyssa S.
  • A
    Advanced Steam Extraction,.Inc.
    ASE does a wonderful job.  I have used them several times and would highly recommend them! Extremely accommodating, quick turn around, awesome cleaning job, and very reasonable. And very pleasant and professional.  Just an outstanding company!
    - James O.
  • D
    Price was in ad from stating $19 a room, then when they are there i am told its $19 + the $15 presoak which is required so therefore it was more liek $40 per room. The cat pee smell that i was trying to get rid of in one of the rooms is still there after the cleaning. I had to pay even more for the pet soak and its still there. cannot get back intouch with him to redo the cat spot.
    - shelley m.
  • A
    Moore's Carpet Care Inc
    The workmen arrived just before the 8am scheduled time. They introduced themselves with a smile and a handshake. I showed them the areas with closets. We agreed on the price and they got to work setting up. They prespotted areas and put aluminum foil under everything not some things like other companies. The cleaning took 1 1/2 hours. They took their time and were very thorough and careful.
    I was very impressed with their work. They are the only company to take their time and be so careful and courteous. He showed me an area in one room he did next to the rest of the room that was yet to be done. There was a huge difference. This is light colored carpet so it matters alot. There is a reason this company has the high rating it has. It has earned it.
    - Carol P.
  • A
    Moore's Carpet Care Inc
    Because carpet cleaners charge by the size of rugs, it's a good idea to premeasure the rugs and make sure the cleaner's measurements match yours. If you have pets, ask about special odor treatments available. Make sure you understand what is optional and what is
    included in the price. Finally, make sure the cleaner understands when you want the rugs returned.
    By doing these things, there will be no surprises.

    - Gail C.
  • A
    Moore's Carpet Care Inc
    Wonderful experience. The team is extremely professional and friendly. The work was done quickly and very thoroughly.  Extremely  respectful of my possessions and the rugs looked GREAT when they finished.
    - Robin H.
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Carpet Cleaners in Jackson

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