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Locksmith reviews in Wentzville

  • C
    Sure Lock & Key
    I was greeted well, service was performed well, then we went to checking out.
    My issue with Sure Lock & Key:When I went to check out I advised them I had coupon (which was one of the main reasons I chose this company) and I needed to get it out of the truck. Two gentlemen were helping me the more senior of the two who stated "those coupons are for mobile service only" I said, are you sure because I didn't see anything on the coupon that state this point.
    The coupon only states 10% off all Angie's List members" no other terms or conditions other than the 12/01/2012 expiration date.
    I didn't double check the coupon at the time, but later when I did I was very disappointed to see there were no terms stating that this was for mobile services.
    Both gentlemen were very nice, the senior one seemed very rushed, but very nice with me until this point. Then he seemed so quick to throw out my coupon.
    I've been in business myself and unless there is some glaring issue or an outrageous request, I honored it. I have experienced this with other businesses - even to the point of stating "the coupons are for this, but we will honor it in this case" or sometime to that effect.
    This is why I give them a C over all and C for professionalism. I feel the whole transaction could have been handled better.
    These guys seem very top notch and look like they know what they are doing - I just came away with a "bad taste in my mouth" by them not honoring the Angie's List coupon. Particularly when it does not state anything about only to be used for mobile service.
    - Karl G.
  • F
    ASAP Locksmith
    It took awhile for him to show up, he had a lot of trouble finding my house apparently.  

    When I first called he told me it would be $75. It turned out that it was actually $75 for each lock, he also charged a service fee that he hadn?t mentioned on the phone, and he tried to charge me a fee for using a credit card.
    - LYNNETT C.
  • A
    ARC Locksmith Service
    unknown
    - sharron r.
  • A
    ARC Locksmith Service
    He was clean. Very professional. He was on time
    - Mark M.
  • A
    Ron's Locksmith Co
    Ron provided excellent service. Even though he had to return on another day because our existing hardware was damaged we were only charged once for service call. Really appreciate that.
    - Nancy F.
  • A
    Ron's Locksmith Co
    we called and he offered to come the same day but it was not an emergency situation so we scheduled for the next. He showed up on time and the whole process took about an hour.
    - Julie H.
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Locksmiths in Wentzville

Companies below are listed in alphabetical order.

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