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Apollo Heating & Cooling Inc

Founded 1990 • Angie's List since April 2012

A Rated | 4 Reviews

Description

Apollo is the most trusted HVAC company, providing services for air conditioning St. Louis residents have relied on since 1990. As a family-owned and operated business, we understand the value of honesty and trustworthiness – we make it our mission to provide exceptional customer care. Our NATE certified technicians are factory-trained, which holds them to the highest standards in the industry. We understand that no HVAC service call is the same, which is why we offer services for commercial and residential, heating and cooling, installation and replacement, repairs and maintenance programs, and options for all major brands. Apollo has earned an accreditation from the Better Business Bureau due to our strict business practices and policies. For a company you can rely on, for 24 hour emergency repair options and routine maintenance, contact us today to see how we can help you! Apollo Heating & Cooling, Inc. is dedicated to providing the best possible heating solution for your home or business. You can count on us to provide you with a system and solution that fits your unique needs and since we’ve installed many systems in this area, we’ve earned a reputation for doing the job right the first time. We are proud to service the heating needs of O’Fallon, St. Peters, St. Charles, Wentzville, and surrounding areas....

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Verified Reviews

A few reviews for this pro…

A

RATED

05/14/2016

unknown

DESCRIPTION OF WORK
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CATEGORY heating & air conditioning/hvac

A

RATED

01/19/2016

unknown

DESCRIPTION OF WORK
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CATEGORY heating & air conditioning/hvac

A

RATED

11/28/2014

They have a great customer service.

DESCRIPTION OF WORK
I used Apollo Heating & Cooling. They put in a new AC unit.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

Thank you for you comment [Member name removed]. We enjoyed working with you and we Hope you're enjoying your comfort system. Please feel free to contact us anytime, and check out our website for discount coupons on service! Happy Holidays, Apollo Heating and Cooling, Inc.
F

RATED

11/26/2012

.Apollo did not do the work because they were a no show.

DESCRIPTION OF WORK
On Saturday, Nov. 3, 2012 the furnace in our 3 year old house quit working. The gas would come on but the furnace would not ignite. At about 3-4pm my husband called Apollo H &C since they had done the install and spoke with someone who said a technician would be contacting us about the repair. We waited until about 8pm at which time my husband called again and got a voice mail. He left a message that the technician never did contact us. We never heard from them that night. The next morning, having still not heard from Apollo, we called a different company and within a half hour received a call from their technician. He was at our house within about an hour or so and completed the repairs early that Sunday afternoon. Still having never heard from Apollo, my husband called them Sunday evening and had to leave another voice mail. He told them to disregard as the repair had been done by another company. On that Monday, Nov. 5, my husband received a call from an Apollo technician who apologized for "screwing up" and not calling. He asked a lot of questions about who did the repair and what was repaired. He also asked what we paid. Since that was none of his business my husband said only that it wasn't cheap. Even though the part was covered by warranty, the labor was not. Of course he gave my husband a very low figure that he would have charged (about half of what we actually) paid but since he didn't show up it really didn't matter. I don't think we will be calling Apollo anytime soon for any repairs to our furnace or a/c.

CATEGORY heating & air conditioning/hvac

SERVICE PROVIDER RESPONSE

We deeply regret that we were not able to help you with your needs. We do have an emergency number listed on our message that would have gotten you quick response over the weekend when no one is in the office. If you choose to call us for service again, please mention your Angie's List review and we'll be happy to discount your service $20. Best wishes, Apollo Heating and Cooling, Inc.

Services Offered

Installation & Maintenance - AC & heating, air cleaners, humidifiers, heat pump, furnaces, ventilators, custom duct work. Indoor Air Quality Check

Services Not Offered

No heavy commercial, or duct cleaning.

General Information
Free Estimates
Yes
Payment Options
Discover, MasterCard, Visa, Financing Available, Check, PayPal
Senior Discount
10%
Emergency Service
Yes
Warranties
Yes