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Furniture reviews in Waldron

  • D
    Always Helpful Movers & Storage
    I chose this company solely because of it's excellent Angie's List rating and expected the service to match the rating.  It didn't.  I'm not sure if they have just grown too big too quickly or what, but it was very disappointing.

    I emailed John and received an estimate after a brief phone conversation and was given a price of $600 for a three man crew.   This included moving me out on Saturday, and back in on Monday with a couple overnight storage.

    A change of plans enabled movers to move us in and out in one day (saving them gas) on Monday.   By this time, I had sent pictures of all of the stuff I had to be moved so there would be no doubt when they got here what they had to do.

    They were to arrive at 8:30 on Monday morning, they called at 8:40 and said they were 40 minutes away.  They showed up a little before 9:30 with one truck and four guys.   I had arranged for a four man crew to get the job done quickly.  Because they brought too small a truck to even hold all of our stuff, they took a long time loading and I still had to make four pickup truck trips myself just to get it done.  The four man crew became a three man crew at around noon, then a two man crew at 5pm.  One of the "two" men had gotten some kind of food poisoning on his last move and spent much of the day running back and forth to the bathrooms.  It seems like they might have sent someone else.   The icing on the cake of this experience was the additional $400 over the estimate.

    On a positive note, the mover guys themselves although not most of who were not highly skilled, were pleasant and relatively careful with stuff. 

    Summary:  Truck too small for move,  not a four man crew all day as requested, some of the staff sick (I'm sure I did not get a discount),one hour late on arrival, price way more than quoted.
    - Steve J.
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Custom Furniture Makers in Waldron

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