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Water Heater Repair And Installation reviews in Villa Ridge

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    The replacement went really good.  They arrived on time and got started.  Initially, they did not believe my yard would need to be dug up or at least they were attempting to not dig up my entire yard. The plan was to use a boring machine to bore a new path for the new pipe. This was so I would not have to destroy my drywall in my son's room. So, we would run a whole new line from my utility room.  This is where I preferred for the pipe to be anyway rather than my son's closet.  Anyway, while doing the boring they ran into problems due to the dry conditions and rock. So, unfortunately they had to dig up my full yard.  It was scary, but Derek assured me, he would put it back in order and that he did.  He leveled back out the ground laid new grass seed and hay.  He even water jetted the dirt so it would settle faster and not leave large sink holes. Despite that, I had two spots that were rather large holes and I called Derek and he came back and added more dirt, reseeded and covered with hay.  At that visit, he also adjusted my water pressure, all at no charge.  Then my hall toilet didn't like the harder pressure and was making load noises, so again I called Derek and he came back to my house and replaced parts on my hall toilet, again no charge.  Very nice guy and very fair.  It is very obvious he knows what he is doing.  He was not my cheapest bid but I felt comfortable with him and glad I chose him.  He provided proof of his bonding, insurance and that he was a licensed plumber.  Great company and great guy, I will definitely hire them again, no doubt.
    - Kim M.
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Water Heater Installers in Villa Ridge

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