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Health reviews in University City

  • A
    Do you remember when doctors used to actually talk to you? Look you in the eye? Chat with you a bit before moving into the nitty gritty? Dr. McClennan is that kind of doctor. She is also incredibly kind and empathetic.
    - Amy R.
  • F
    It was a terrible experience!!! They used a laser on my gum rather than the traditional cording method for the impression and put a "locked in" temporary on my tooth. The temporary was on for three weeks as they "forgot to call me" when the permanent tooth came back from the ceramist the week before. They were also not truthful when I finally called three weeks later asking what was taking so long, telling me the permanent had just arrived that day. No - it was sitting around the office for days as confirmed by the ceramist. I guess they just don't care as the office knew I was very concerned about having the temp on for too long. I even asked if I could pay extra to have a faster turnaround on the permanent and was told "they don't do things that way". Well it gets worse. When I finally went in to get the permanent, the gum tissue had been altered either by the laser or the temporary which was shoved up in my gum line. To my horror there was a millimeter of gum tissue gone, leaving a gap between the tooth and gum line which in my case is black as I have tetracycline staining. They were saying it was no problem, that the gum was just shoved up from the temp and would relax back down. Six weeks later there is no positive change. I have since been to get several options from other dentists who agree that the gum tissue is not coming back and was damaged by the work I had done at this office. In my opinion I do not know how they can call their practice a "cosmetic dental office" since my outcome looks terrible. I have very delicate gum tissue and gave the dentist all of my back ground information letting him know that he needed to be extra careful with me. He treated me with total disregard even telling me on the first visit and I quote "I have done this a few times before"!!! I just want to put this review out there so that no one else has to go through what I am still dealing with today. I requested a refund and received it, but I would pay ANY price to not have been through this ordeal and have my gum tissue restored.
    - MAUREEN O.
  • F
    It was a terrible experience. I wrote a longer review about the same dentist, Dr.Srdjan Ilic for his other office which is called Prestige Dental Care if anyone would like review it. These two offices are owned by the same dentist and I have been to both of them office during my ordeal. As my review is covering the same dentist and the same problem I will be brief with this review. I have lost gum tissue during what should have been a simple replacement of a veneer. They used a laser on my gum to supposedly separate it from the tooth for the impression rather than the traditional method of cording. They then put in a temporary called a locked in temp, which basically is temporary material shoved up, in and around the missing veneer rather than something carefully crafted to fit around the gum line and not interfere, irritate or damage the existing tissue. Maintaining the existing gum line is obviously essential for a positive outcome but that was not done in this case. I have lost a millimeter of gum tissue from the treatment I received from Dr Ilic. Additionally they were not truthful to me which I cover in the other review. The outcome looks terrible and I have lost gum tissue that is permanent according to the two other dentists I have seen for second opinions. It could have been the laser or the poor method used for the temporary. They have actually tried to put the blame on me saying they used this locked in method because I was going out of town for three days and they did not want it to fall off. I say in response - if you can't place a temporary veneer on a patients tooth without damaging the gum line you should not call your practice a cosmetic dental office. I did ask for and received a refund but the damage is done!!!
    - MAUREEN O.
  • D
    He is very good technically and his work is good but he's a very rough person. When he's dealing with you, its painful. His bedside manner is horrible. Its just very hard to have him work on you. My wife used him too until we switched out.
    - Scott S.
  • A
    I was able to get an apt with Dr. Shuts at my convenience. The staff was friendly, courteous and professional. Dr. Stunts answered all of my questions, performed an extraction and bridge work painlessly, quickly and efficiently. I am planning a return visit for implant work.
    - JEAN L.
  • C
    He wasn't very friendly, he didn't put me at ease. There wasn't anything in particular, I just think perhaps he's a real introvert. Either way, it didn't make me feel comfortable with him. He didn't ask a lot of questions. The staff wasn't friendly, and when I commented on this, he brushed it off with, oh, that's not my department. Well, who else am I supposed to mention it to? His nurse was friendly, at least, but then after the appointment she seemed shocked I was unable to fast until noon for a blood test. After all, she has no problem going all day without food. (?) Even when I mentioned the medical condition that makes it impossible for me to fast, she acted like I was making it up.
    - Amy R.
  • A
    Really impressed by how quickly I was able to get an appointment (same day), the professionalism of the service, and the quality of the follow-up. Staff were professional throughout the experience and this was a major relief. It turns out that the other physician had been recommending a treatment plan that was contraindicated for my infection and actually making it worse.
    - PETER H.
  • A
    The facility is very nice, they keep very good appointments, the arrangements for teeth cleaning, they are a very professional facility, and it is a large practice, so there are a lot of hygienists. The work is preventative in nature. I get appointments when I want pretty much. I have never had an emergency.
    - Marilyn P.
  • A
    I've been using his practice at least a year.  He and his staff are both friendly.  They make you feel like they want to help you.  He's very personable.  They just moved to another office which is a pleasant place.  They're very available.  They don't keep you waiting too long.  He explains very well whatever you're talking about. 
    - Ruby L.
  • A
    She's really, really nice. I've been to a couple of different dermatologists in town. She's very nice. She has a nurse practitioner that I've seen. I see either of them. They're not easy to get a hold of. It's absolutely difficult to get in there but she's very good. Every year, I have to have something off. They're very nice about it. They're just very professional and very understanding. They take the time to do the body check. They do the body check on me every single year. They always ask if I have any concerns. I usually have a couple of concerns. They also find stuff. I just trust them very much. They are not always convenient. They're booked. It's little tight there. Their waiting room is too small. In terms of billing and administration, it seems fine.
    - PETER H.
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Health Care And Dental Providers in University City

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