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Landscaping reviews in Union

Real People ~ Real Reviews ~ Real Results

  • Craig & Zach did an excellent job as agreed upon, areas were cleaned up of all debris in a very professional manner. I DEFINITELY will contact Craig for future work, if needed, and would recommend Craig's Tree Service to anyone for quality, professional tree work.
    - Roger L.
  • Our neighbors used them for tree removal and yard brush cleanup. Before I tell you what they did wrong, I will add that the yard looked nice when they finished. What I did not appreciate was that they started chainsaws and weed eaters at 7am. Seriously, several chainsaws and power tools! It was very loud. This was practically next to my bedroom. When I went outside to bring this to their attention, I was greeted with arms in the air like "oh well" and he began yelling what is the ordinance huh? What is the ordinance? Needless to say the professionalism is lacking. You do not go to work in a residential subdivision without (you would hope) being a little considerate. So my advice would be to ask what time they plan on starting so your neighbors aren't upset with you. I cannot say looking at their work that they did a bad job... Just wish they would have been a little nicer. I have two trees that need to come out but I will not be using them after our interaction.
    - Stephanie P.
  • He did a good job and will be coming back to do some more work for me. He pulled up the old railroad ties and hauled them off, he did a lot of work for me. He has done work for me before. He stayed with the job until it was done. He always answers his phone when I call and he is very punctual and professional. I will be using him again.
    - Judy C.
  • I do my own gardening and such but I can tell you they are very helpful. If you bring in measurements for your house, pictures, they will send somebody out but it costs like $200/$250. Their products are wonderful and if you have any problems, in the past couple of months here in the state of Missouri it's been kind of tough with landscaping. And they will keep up and replace anything that doesn't not make it. And there is a company locally that doesn't do that. For the quality you get the price is reasonable. Their staff is so helpful. They are always very helpful. Any questions you have. Anything. The selection, the quality, the staff, are top notch.

    - Linda U.
  • Very professional. Good communication skills re seeded patches that did not fair well and with no charge. Fair in every way

    This is the second part of my review for Freedom Lawn.  Jonthan did not complete work he was commissioned to do.  My story is now identical to the other reviewer.  Showed up without previously calling.  Work completed with the sod was beautiful, but the next spring 3/4 of the sod did not come up, but the sod did leave us with clover and weeds that I have never seen before    He was going to put in a drainage ditch, but would when he had equipment in the area.  Never had equipment in the area, I guess?  

    His reasoning for the sod not coming up was 2 part.  One, we had too many weeds in one area and two, the trees prevented the sod from coming up.  I'm not an expert, but I didn't buy these reasons.  He did prep the ground before sodding.  I can see things not working, but I can't see not following through until the paying party is satisfied.

    He took down 3 trees from the ground and charged 1,000 dollars for approximately 7 hrs. work.  He was asked to clean up a tree that was hit by lightning and was a tangled mess.  He cleaned up everything except the largest part because he didn't have a large enough saw.  He worked on the tree one day for 500.00 and had a helper the first day.  The time spent for both days was approx. 7 hrs.  I wanted this to work out as this was our first endeavor for someone else doing yard work, but it was a horrible experience. 

    - Carolyn W.
  • Called and got bid. He was very professional and new what he was talking about. Got started ealier than first said, which was fine with me. Cleaned up as they said they would. Very friendly and nice man. Very pleased.
    - Barry G.
  • I have nothing bad to say about the Grounds Guys of Union. This was a big project and I am completely satisfied with the results and services. I called lots of landscape companies in my area to try and compare and was most impressed by professional and helpful the receptionist was and by their 3 hour callback guarantee. They came out to give me an estimate and I was happy with their honesty and professionalism when answering all of my questions. They didn't turn out to be the lowest bid I received, but their price wasn't far off from the others and I felt I would be getting the most bang for my buck. I was happy with their services throughout the entire project, but I was incredibly impressed when we ran into some unanticipated complications. While digging to lay the patio they found some underground concrete from an old foundation I had no previous knowledge of. This had to be removed to complete the project. I was home that day and knew it had taken at least a full day with a four-man crew plus equipment to remove so I was pretty nervous about all that extra work and expanses it would most likely entail. Closer to the end the project manager sat down and walked me through the work so far and the complications. I was really impressed by how honest and up front the company was about what had happened and the added cost (which was nowhere near what I expected!) My patio is awesome, looks great, and provides a great place for my family to gather and entertain. I will most definitely be using this company for any future services they can provide me. I would give my 100% satisfaction and recommendation for anyone else needing all types of landscape service in the Union/Franklin County area.
    - Mitchell C.
  • Fabulously.

    Called them on Tuesday afternoon, got a call back that evening. Someone came out the next day and gave me an estimate. The work began the following Wednesday and was done the same day. It was a small job so it really didn't take long. The designer really helped me to find blocks that worked well with my current landscaping and also helped me chose the right plants for my yard.
    Overall a very positive experience.
    - Dawn P.
  • They started when they said they would and worked diligently until the job was completed. They did a really good job of cleaning up when finished. The property REALLY looks soooo much better.
    - Don P.
  • Went really well and when asked to return to do small bit of additional requirements, were very responsive and timely in completing the tasks.
    - Don P.
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