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Trash Removal reviews in Saint Peters

  • A
    Aspen Waste Systems
    Aspen meets my needs. They pickup the trash/recycling at the same time and day per their schedule. They never leave a crumb behind. Holiday schedules are common sense and on their website. Their autopay works perfectly. Customer service is polite and up front on any additional services. It's like my power, water, natural gas. It just works. The only nitpick is the price. I perceive their price is high, but every time I shop for a cheaper deal, there are few to choose from (and those that are available have terrible ratings). When me moved into our St. Charles home 20 years ago there were 10 trash companies that would come to our house. One by one, WM acquired them, and one by one the price went up and service went down. After being automatically switched to WM for the 3rd time, we switched to Aspen.
    - George S.
  • C
    Average but not outstanding service. Small recycling bins and only every two week collection. I found customer support impersonal and somewhat difficult to access. I found another locsl service for a better price that supplies large trash and recycle bins with weekly pick up for both and better customer support.
    - ERIC T.
  • B
    Aspen Waste Systems
    Initially cost and service was good. The company added a steadily climbing Fuel/Enviro Surcharge that recently was reduced .04% with the price of fuel being down greatly. Along with that their monthly charge has steadily increased until now we are paying 30% more than in 5 years.
    timer Truck used to arrive early in the day, but now comes anytime in the afternoon.
    - Charles S.
  • D
    Aspen Waste Systems
    I had credit card fraud against my account and therefore my automatic payment would not go through. Aspen waste decided to charge me $15 for a failed payment, and refused to remove it . I asked to speak with the manager, her name is Nicole. She also refused to remove the charge indicating they had done the same thing for me a year prior when I had fraud. She further insulted me by saying that I could not manage my banking nor pay my bill. I then asked to speak with her manager, she indicated they were in a meeting and he would call me back. I still have not received that phone call. I have paid my bill including the $15 charge and will discontinue service with aspen waste.
    - Charles D.
  • A
    St Charles Junk went far and beyond what I had expected.  They cleaned out a lot of junk that was in my basement.  I am 69 years old and my daughter had a car in the driveway that had to be moved into the garage.  The two guys took mercy on me and pushed it into my garage for me so I wouldn't get fined as an act of charity ... no charge!!  I have NEVER had that done for me without charge by any vendor before in my life.
    - Veronica T.
  • A
    They were awesome. Bart came to give me an estimate on Monday and I scheduled the work for Friday. The price was great and the work was excellent. I will definitely use them again and would recommend them 100%.
    - Paula K.
  • A
    In the 7 years I've used them, they have provided good service. Even will pick up extra items not in dumpster if you call ahead. The fuel surcharges they added to the bill about a year ago seem ridiculous and it will be interesting to see if they are eliminated now that gas is down to $2.04 and crude is below $65. I think their price still beats other providers, especially if you want recycling.
    - BRIAN B.
  • A
    I think their prices are competitive. The approximate cost listed is for three months of service which also included cart rental and year round yard waste. I gave a B for their quality because sometimes the leftover debris from the yard gets left in the street.
    - Debbie B.
  • A
    College Hunks Hauling Junk & College Hunks Moving
    Great. Guys were extremely helpful.
    - Sherlyn H.
  • F
    Every billing cycle for the last year our bill has increased. Horrible reliability. Missed pick-ups. Sometimes they don't even take our recycle. Guys are different all the time.
    - Kimberly R.
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Garbage Services in Saint Peters

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