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Chimney & Fireplace reviews in Saint Peters

  • C
    All Gas Installation & Fireplace Inc
    It took several months for Tony to come out because I called late in the season and their time had been booked. He did come out two months later and inspected my two fireplaces and started listing issues that would have to be addressed. He certainly seemed knowledgeable which I appreciated. He said that he would work on a 3 part plan to take care of these issues and would get back to me in a few days. He charged me $95 and I felt pretty good that my issues would be addressed. I didn't hear from him in over a week so I emailed him to ask about the plan. A week later, December 21, he responded saying he was busy with end of year jobs and would get back to me soon. I have heard nothing from Tony or All Gas. I send another email in mid-March of 2019 asking if he and his company planned on helping. Again, I have heard nothing. From reading other reviews, he must make other people happy, but it has been nothing but frustrating for me and my family. I felt I had to write this so that people would know they might also go through this same frustration.
    - Steven K.
  • A
    Jackson Custom Homes & Remodeling LLC
    I have used Frank Jackson before, and was once again pleased with the work done. I needed the interior of my condo painted, as I was anxious to place my home on the market. There are many vaulted ceilings and a lot of woodwork. Although my condo is only about 1600 square feet, I thought thought the job seemed very challenging. Frank came by and quoted a price of about $5000.00 ( including paint of course.) As I was in a hurry, he had a crew of 3 workers start the following Monday. They worked 6 days total, and the result was just beautiful. All walls were a light grey with white woodwork. They finished painting July 30, 2018. I was able to put condo on market August 6,2018. It sold August 7 for $7000 over asking price. Maybe I would have had the same result without the outstanding paint job, but I seriously doubt it. The condo I am moving to will need some work. I already know who I will be calling for that work--Jackson Custom Homes.
    - MARGIE C.
  • A
    J & J Masonry Restoration & Chimney Repair
    We moved into a home last year with an all brick chimney that was in desperate need of having its cap replaced. The owner gave me a breakdown of what was needed (and not needed) to permanently solve the problem. His crew was out a few weeks later, removed the old cap and replaced it in just a matter of a couple of hours. All were very friendly and courteous and the work is top notch. Would recommend to anyone in a heartbeat.
    - Mike K.
  • A
    Arnold Stove & Fireplace Center - Fireside
    Good. Got an estimate for a basic install, plus additional options. Went with the best option (stainless steel) plus added the chase cover vent. The work was done, and then got a call back from them that they put the wrong chase cover, and didn't replace the vent, so they are coming back to fix that. I appreciate the call and the integrity.
    - Andrew G.
  • F
    Archway Clean Sweep
    They came in, set up, then informed me that they would not be able to perform the sweep, due to the fact that they could not get the chimney open. They also listed off several more issues that were in need of repair and gave me an estimate. The estimate was very high, so I called my husband. At one point, one of the techs got on the phone with my husband and tried talking him into doing part of the work right there on the spot. I told them no, that we wanted a second opinion. They left, with no work complete, but i had already paid for the voucher of services from Angie���s List. Their estimate was $2500-$3000. We called another company out two weeks later....the new company told us we did not even need a damper since we have glass doors, so they removed it, then completed the sweep with no issues. Our HVAC tech also confirmed the chimney was in working order. All work was complete for $200. Archway Clean Sweep, are scam artists, and I am so glad we got a second opinion. Angie���s List did also issue us a full refund for services not rendered with no issues or complications.
    - Nicki S.
  • A
    Featherfall Restoration
    I have been working with Featherfall Restoration and Casey Hale concerning roof hail and wind damage on my home since October, 2016. During this entire period Casey has taken the time to both educate my wife and I and explain to us the steps that would occur during the business of working with my insurance carrier to fix my roof. He has been nothing but professional through the entire process, stressing the strict adherence to making sure all repairs met Missouri building code requirements . He has kept us informed as to when contractors would be at our home doing work and what they would be doing. He notified us of schedule changes in advance when necessary. He has personally ensured project quality by checking our roof at various times as the different kind of repairs have been made. The best thing I can say about Casey and his company is that everything he told us when he came out to give us his initial estimate (before we selected his company) has been followed through on. No surprises or unexpected monetary changes. All repairs have been completed with the exception of some interior painting and we are waiting for the insurance company to approve that item. As we have are nearing the completion of this process I can proudly say that we have a better roofing situation by far than when we first filed our claim. I would highly recommend that anyone have roofing issues give Featherfall Restoration a chance to bid on your project.
    - Kenneth K.
  • F
    Archway Clean Sweep
    We never heard back from this vendor have purchasing the coupon and selecting our preferences for work dates. We had paid money to Angie's List. We are very disappointed - this is the second time using Angie's List and we have had success 0 times.
    - Nicole G.
  • A
    MEH Services Inc
    Great I selected Mel at MEH after looking at reviews of several local companies. I was not disappointed! Mel spent probably 15 minutes or more on the phone with me talking about the problems and symptoms I was experiencing with my gas fireplace (pilot going out, burner not always lighting ) and giving likely causes and likely costs to repair before he even set an appointment to come look at the fireplace. He arrived when expected and went to work, draping the carpet for protection and explaining as he worked. He did completely disassemble the burner and igniter assemblies and replaced one of the two thermocouple devices he had expected would be the problem during the phone call, adjusted a couple of the parts cleaned all and reassembled. It was obvious the entire time that he knew what he was doing. He worked steady and deliberately, wasting no time but not rushing. All in a very pleasant personable way. Extremely friendly and talkative. Mel exuded integrity. The price was fair to both of us, not cheap but certainly not excessive. The fireplace now works great. I wish I could see this kind of skill, and have this kind of confidence in everyone I hired to do work for me.
    - Carl S.
  • A
    Holy Smokes Chimney Service
    My expectations for this job were exceeded. Gary was upfront with me about what needed to be done and the pricing. I had thought I might need a chimney sweep as well, but he recommended that I not do it right now as the chimney was reasonably clean. This saved me money.
    - James R.
  • F
    Archway Clean Sweep
    The techs had an equipment malfunction and blew soot into my house rather than out of the house. They cleaned it up and were very apologetic. A short while after they left, the owner called me and apologized. He did not charge me for the cleaning/inspection. In addition, he said that he would give me a free sweep the following season (fall 2016). However, now that I've been calling this season, they won't return my calls to schedule service. If they had been responsive to me and actually provided the next season's service like they claimed they would, I would have given them a good review despite the equipment malfunction.
    - Amy H.
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Chimney And Fireplace Contractors in Saint Peters

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