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Secure24 Alarms/ADT Dealer

Founded 1975 • Angie's List since August 2010

B Rated | 21 Reviews

Service Categories

Description

Secure24 ADT is an Authorized ADT Dealer that is focused on providing the most comprehensive FREE alarm installation while providing top tier customer service. Our installers are professionally trained, back ground checked, drug tested, and employees of Secure24. Your buying experience is paramount in how we connect you to the nation's #1 Alarm Provider, ADT. For professional service without a high pressure atmosphere please call!...

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Verified Reviews

A few reviews for this pro…

A

RATED

09/22/2014

Ended up going with another deal instead. They refunded my money immediately. Nice folks to deal with.

DESCRIPTION OF WORK
Bought Angie Big Deal

CATEGORY home security systems

B

RATED

01/30/2014

I bought the deal in late December. I did not hear from Secure 24 until after I requested a refund from A.L and left an F review in late January . It seems that their was a lack of communication between Angies List and Secure 24 however I myself also reached out to Secure 24 more than once directly and still did not get a return call. Ultimately I got a call from AJ @ Secure 24 and he apologized f...

DESCRIPTION OF WORK
I purchased a Big Deal from Secure 24 Alarms/ADT - $20 for a Wireless ADT Home Security System - $120 Visa Card Sent Back to You!

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

Thanks for the feedback (removed member name). I believe we have redeemed the coupon and made the necessary changes to earn your business. Please let us know if there is anything else that needs to be done. Thanks!
C

RATED

01/26/2014

The scheduling was efficient, and the technician was punctual and (at the time) I though was very helpful and friendly. My complaint is that no one explained to me what was included in the "free" installation, and when additional sensors/components were added to the home the cost of these was not explained. I got a credit card charge for and gt;$900 a few weeks later and it was then explained to m...

DESCRIPTION OF WORK
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CATEGORY home security systems

A

RATED

11/19/2013

Extremely pleased with the ADT Security System. The peace of mind I have while on vacation is indescribable. Felt it rude of me to continue to ask neighbors to "watch" my house - it's my house why should neighbors be held responsible for my property! I'm embarrassed how long they let me continue in my rude behavior or it tells you what sweet neighbors I have. At any rate ADT let them off the hook ...

DESCRIPTION OF WORK
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CATEGORY home security systems

D

RATED

11/10/2013

They wanted to do everything over the phone and sell us more products based on a phone call instead of coming to see us to help us determine what they needed.

DESCRIPTION OF WORK
Only spoke on the phone.

CATEGORY home security systems

SERVICE PROVIDER RESPONSE

[Member name removed], We apologize for your experience. However, we have found that more customers prefer to have upfront pricing given to them prior to having a commissioned sales person come to their home. The free installation typically covers over 80% of our new home owners. If you choose to add additional equipment pricing will be given prior to a technician coming to your home. You al a car...

Services Offered

Home Security, Small Business Security,Video Surveillance, Smoke Protection, Carbon Monoxide Detection, General Home Security Tips.

Services Not Offered

Ask for details

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Emergency Service
Yes
Warranties
Yes