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MIDWEST ALARMS PLUS INC

Founded 1975 • Angie's List since March 2003

B Rated | 9 Reviews

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Description

NO SUBS. ...

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Citywide Alarms

28  REVIEWS
Citywide Alarms

Local, family-owned and operated St. Louis home and business security company. We take pride in great customer service and using technology you can trust. We offer security that can be controlled through your smartphone with no landline required.

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Verified Reviews

A few reviews for this pro…

B

RATED

01/15/2015

It was great.  They were great.  I just did some research on Angie's list and found a different company that had a cheaper monthly service where you don't have to have a year or two year contract and you can cancel at any time and the alarm system is still great.

DESCRIPTION OF WORK
Installed a wired alarm system.

CATEGORY home security systems

D

RATED

01/04/2015

We have used this company for more than 10 years.  Typically they are very good with responding to calls for service and alerting us of alarm monitoring problems.  Actually, I would give the monitoring staff an "A." However, I use them for two addressees, one is a rental property address.  I have been trying for a year - since the beginning of 2014 - to switch billing for the alarm to the rental p...

DESCRIPTION OF WORK
Nothing.  That is the point.  Administrative billing office actually gets an F for customer service.

CATEGORY home security systems

C

RATED

03/12/2013

unknown

DESCRIPTION OF WORK
The control panel had low battery. They called to let me know which is good. So when i made arrangements to have them service it they told me that they were gonna send someone in. The guy called and said he can come friday between 9:30-10:00 am. Come that day, it was 10:10 am and no one showed up. Called him and he told me that he couldn't help me ad he got fired. I called midwest alarms and they don't seem to know about the service that their supposed to do. Now they said that they can send the battery right away and they can walk me thru replacing it. It's been several days and no battery yet.

CATEGORY home security systems

D

RATED

10/27/2012

Contacted company on 10-8-12 and spoke with Amanda. Company responded immediately and set up date to install cameras on 10-24. Called on evening of 10-23 and stated that he could not arrive until 0900 to 0930 on 10-25. Did not arrive until 1030 on 10-25. Made a quick decision that he could only install 2 cameras due to possibe difficulty installing those 2 cameras. Departed my home at 1050. Stated...

DESCRIPTION OF WORK
NONE!

CATEGORY home security systems

A

RATED

02/22/2012

The price is very reasonable. I have used them for 30 years. They are very responsive with any problems. If the alarm goes off the police come out immediately. I would highly recommend them.

DESCRIPTION OF WORK
This is for a constant alarm service.

CATEGORY home security systems

Services Offered

ALARM COMPANY OFFERING EQUIPMENT FOR YOUR HOME, CAMERAS, FIRE, SECURITY, INTERCOMS, TELEPHONES, SURROUND SOUND & SENIOR EMERGENCY UNITS.

Services Not Offered

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General Information
Free Estimates
Yes
Payment Options
Check
Senior Discount
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Emergency Service
Yes
Warranties
1 TO 3 YRS DEPENDING ON SERVICE