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Ratings and Reviews for Massey Tuckpointing & Masonry
Review: Masonry Service
Chimney rebuild from the roof line up due to water leakage from?eroded soft brick (30 years worth), and additional tuck pointing on side of the house for the same reason.
Prior to the work starting, Massey came out and did a very thorough job of explaining the work, the process, and the level of effort. ?The bid layout was fantastic, including color photos of the chimney outlining the area they were going to rebuild, and a detailed explanation of what the costs include. ?I did my due diligence and got several bids from the well known local masonry companies, and Massey's was right in the mix competitively. ?What really impressed me about Massey was how they handled what happened next......as soon as they showed up and set up the scaffolding, I got a call from Matt telling me they had to stop work on the rip?down because we had BATS!!! ?Yes, bats were living in between our chimney and our flue and had wedged in there from the gaps in the brick mortar. ?And so began a multi- week process for us to rid the bats before they could complete the chimney project. ?Throughout the entire 4-5 week delay, Massey was so accommodating and patient during what was?a stressful time for us to contract a pest solutions company to?get the bats out so they could finish the chimney. ?They left the scaffolding in place and kept in touch frequently with me each week so we could coordinate the project to re-start. ?At no time did I feel pressure from Massey to "hurry up" with the bat problem?so they could finish. ?In the end after battling the rainy season, they finished up, and even picked up some additional work on the side of my house. ?It all looks great. ?VERY pleased with how Massey handled the project and the quality of the work looks great. ?Mortar and bricks match the rest of the house as much as it could- ?the brick on my house is not used anymore, so they got the best match. ?Will use Massey for any masonry going forward, and recommend them to others. ?Matt was very helpful through the process.Services Performed
- Chimney Repair
Review: Masonry Service
Excellent quality, courteous workers, punctual.
The entire interaction with Massey was excellent.Services Performed
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